The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-155 of 155 reviews
Rated 1 out of 5 stars
Poor grinder system
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Grinder is weak point of the system. The grind delivery portion broke causing clogs & the grinder jammed frequently requiring clean out. Returned the coffee maker for a refund.
We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 1 out of 5 stars
Poor for Grind Size
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This coffee maker is not good at all. The grind setting is minimal and it doesn’t keep all grinds in the basket. Very poorly designed by Breville. I’ve purchased a number of their products and this is by far my least favorite.
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230403BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Rated 1 out of 5 stars
Not a good choice
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coffee is weak regardless of adjustments made. Only way to get strong coffee is to override the grind feature.
Cleaning basket and shoot after each use is time consuming.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First unit kept over flowing cups and wouldnt shut off. Exchanged for a sexond unit that stopped griding after a month. Total waste if time. Look elsewhere.
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230306MR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Rated 1 out of 5 stars
Malfunction
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, I had to return it because it malfunctioned but Best Buy customer service was helpful.
We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 1 out of 5 stars
Not worth it
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Watery coffee everytime. Beans dont automatically fall into grinder. Its a lot of work for the price, and bad quality
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230322BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Rated 5 out of 5 stars
Coffee is needed
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine, exclent results, easy use and maintenance
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes good coffee and does the job. However, the carafe tends to drip from the spout after pouring. Also, there are grounds all over the place after brewing, needs a lot of daily wiping up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is great. It took a little bit of trial and error to get the strength I was looking for correct. Now that that is dialed in, it makes an absolutely fantastic cup of coffee. It's also very easy to clean.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Breville Grind Control Odyssey
Like a moth to the flame, my love for a good cup of coffee led me down the treacherous path of owning not one, not two, but three Breville Grind Controls. Yes, three. Each one was a siren, luring me in with promises of a perfectly brewed cup, only to dash my hopes against the rocky shores of malfunction and despair.
Our first dalliance with Breville was promising, like a summer fling. It lasted about a year before the basket started shedding parts like a dog in spring. The grinder, no matter how much we pampered it with cleaning, became as stubborn as a teenager refusing to do chores. Yet, we were seduced by its sleek look and the convenience of grind-and-brew all in one.
Undeterred, we waded back into the waters of Breville, buoyed by the belief that surely, this one would be different. Alas, it was not. The second one succumbed to the same ailments before it could even celebrate its first birthday. Breville, perhaps sensing our impending betrayal, sent us a replacement unit. It, too, died a slow, agonizing death, with the grinder grinding to a halt and parts falling off like a poorly made costume at a school play.
Still, we clung to hope, as one does to a dysfunctional relationship, because we had other Breville kitchen items. We liked the idea of a matching set, a cohesive narrative in our culinary life. So, we gave it one final shot. Purchased in February, by June it was déjà vu all over again. The grinder was on strike and the basket was a disaster zone.
Breville’s customer service suggested we return the unit for inspection and possible repair. The audacity! Were we expected to endure the coffee-less limbo while they tinkered with our machine? NOPE. We marched to a competitor, betrayal in our hearts, and began plotting the slow replacement of our other overpriced Breville gadgets.
In the end, I must implore you, dear reader, do yourself a favor and steer clear of this money pit. Let my tale of woe be a cautionary one: don’t waste your money on the Breville Grind Control.
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 1 out of 5 stars
One of the WORST I have owned
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute garbage. Excessively needy of pampering and attention and only after a few years of minimal use, the calibration no longer works. You would expect a bit better product at this price point. It's a sad day when a Hamilton Beach out performs this "premium" maker. Do yourself a favor and get a nice burr grinder and a good drip maker and leave this one for the uninformed sheep.
We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231218BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Rated 1 out of 5 stars
Grinder stops working
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have bought two of these and both of them stopped working after a few months. The grinder just stopped working. I use the one have now for just brewing regular ground coffee.
We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV2400708BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Rated 1 out of 5 stars
Good Coffee? the jokes on me.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst coffee maker I have ever owned. To start off with the coffee filter compartment doesn't stay closed when you start the machine, grinds everywhere. Second it never makes the same amount of coffee 2 times in a row. I have it set on 12 oz , This thing will be replaced as soon as I can afford a good machine.
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV221223BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.