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Customer reviews

Rating 4.7 out of 5 stars with 787 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the ease of use as a standout feature of this product. Users particularly appreciate its versatility, which contributes to a positive overall experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 787 reviews
  • Rated 1 out of 5 stars

    Not Satisfied with Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointed in the high frequency whine when this is plugged in. Its a known problem that Breville clearly is not addressing, but I didnt know about until it was too late. You have to unplug this when not in use or remain very annoyed.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome Multi-function Toaster Oven

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My regular toaster died not too long ago and I've been long wanting a toaster oven as a replacement. I got that and more with this Breville Smart Oven Air Fyer. Not only is it a toaster oven, but it eliminates the need for me to have a separate stand-alone air frying machine (thus freeing up a bit more space in my kitchen). Overall, the oven is about the size I expected. It fit nicely on my counter and the black metal and stainless steel accents nicely match my black and stainless steel kitchen appliances. The back-lot LCD panel is cool. When you use the oven, it turns on in a cool blue color. When the oven is heating up or in-use, the LCD panel turns amber to indicate it is on. When not in use, the back light turns off, so it just looks gray with the black text. Nice way to determine whether it is on or off. A few accessories come with this oven, including a rack (necessary), and a few bonus extras including a pizza tray, frying rack, roasting rack, and broiling rack. Usage is pretty straight forward. Using the function knob, select the usage option on the screen, make necessary adjustments to temperature and time, and click the Start button. So far, I've been able to use the oven for toast and heating up a frozen pizza. I've used the air fry function cook some chicken wings and they came out just as good as my stand-alone air fryer. One reason I like this over the stand-alone one is that the basket is way larger, allowing me to cook more wings at once. This eliminates the need to have to constantly reload, stretching out kitchen time. One thing I did do, though, was use the roasting rack as a way to catch the grease from the chicken wings from under the frying basket. I didn't want the grease dripping all over the bulbs at the bottom of the oven. It made clean up much easier as I'm kind of a clean freak. Cleaning is relatively simple. The crumb tray at the bottom pulls out to dust and clean off. The inside can be cleaned with a kitchen sponge. The top heating elements are a bit difficult to clean properly because of the protective housing, but I was able to get most of it. The light bulb is protected with a cover, so that was easy to wipe clean. Overall, I've been very pleased with this multi-function oven. Not only does it look very premium, it actually eliminates the need for a regular toaster and an air-fryer. If you are on the fence of purchasing a toaster oven and are considering the Breville Smart Oven, just get it. You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade. Makes the perfect toast. Air fryer is awesome. Even made chocolate chip pecan oatmeal cookies, surprisingly delicious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are all air fryers this loud? But its good, like the accesory option,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. This was a bit more expensive than other models but worth it. Easy to use and works quite well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 9 year old unit and wanted to try out all the new features this brought forward. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven and perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and perfect size for our counters. The Pro version was too big. Love every feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect oven !! I was highly impressed with the easy to use instructions and mechanisms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got toast? I don’t.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks cool but it cooks unevenly. Items in front are hotter than items in back. Even for simple toast.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift and they loved it! They have wanted one for a long time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Toasting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice functionality. However, the heat for toasting seems pretty weak causing a longer time compared to similar devices.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Air oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Just what I’m looking for and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Glad I bought it. Does everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacment for our old beat up one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very effecient , bout this for my wife and she loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to clean because of the exposed elements and the lower pan stains. Returned it.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Great Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven. The Air Fryer is amazing. Easy to clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If it breaks, DON'T expect prompt Mfgr support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I posted on Trust Pilot: "Created a ticket on Sunday, no response still by end of day Thursday. Call wait was 90+ minutes - said they'd call back 2 days ago. Abysmal! EDIT: [I received the canned "Sorry" message]: Here we go, the canned "Sorry" followed by ALL THE THINGS TO DO THAT I'VE ALREADY DONE! If I ran my company support desk like Breville, I wouldn't need one - I'd have NO CUSTOMERS." I think that says it all... looks nice, worked for a month or so, then radio silence from Breville Support (I am assuming they actually have some).

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV230306MR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 2 out of 5 stars

    Only worked for 2.5 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 2.5 months. I absolutely loved it. Then one day I pressed the power button and nothing. 2 things, use gloves when using this- I burn myself everytime if I don't. For the manufacturer, I would like a tray that fits on the bottom below the air basket to catch drippings. I do not care for the pull out tray underneath the unit.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240301BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Very disappointing....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. Made a loud buzzing noise the entire time (whether in use or not). It also seemed to draw a lot of power when not in use. I was super disappointed...

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210813MR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Air Fry, toast, pizza, it does it all!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville’s BOV860 is Breville’s newest entry into the countertop oven space. Like previous models, it offers a plethora of cooking modes, Breville’s Element iQ system (4 different elements individually controlled to heat evenly), and easy to use controls. Unlike previous years, Breville is capitalizing on the growing popularity of air frying by including it in the name ‘Smart Oven Air Fryer’. While the most astute might see this as simply a new mode to highlight the super convection settings of previous models - the included basket and mode are no joke. Breville is smart to hop on this latest fad (or non-fad in my opinion). If you’ve ever considered a Breville convection oven, the BOV860 models will definitely be familiar. Breville has incorporated the same design over the past near decade. That isn’t hurling any insults - in fact I would say it’s laudable. The design itself is timeless, incorporating dials and buttons that are easy to use, and an LCD screen that is backlit and responsive. Nothing is over-engineered here - rather it feels just right. Adjusting the temperature, or time are accomplished through the largest dials, while the mode selection is a smaller dial near the start button. The start button itself is a momentary press that illuminates when the cooking cycle is running. There are four smaller buttons that adjust the temperature unit (Celsius to Fahrenheit), turn on/off the oven light, adjust the convection setting, and finally one that helps communicate that you’re cooking frozen foods. Capitalizing on the engineering to get this right is wise and using dials for the numeric entry tasks beats a number pad every time. The dials themselves are fun to use with smooth action, and responsive feel. It's akin to a high end audio system. The overall design is also quite nice. The Black Truffle color blends nicely in my black/stainless kitchen. The door handle is a stainless that is solid feeling and moved far enough away to avoid burnt hands. The interior has magnets, instead of wire mechanisms, that help pull the cooking tray out when you open the door. The door is very eager to close, so be careful to hold on to it all the way as it will slam shut and potentially knock your food to the crumb tray. The removable crumb tray is easy to pull out and clean and blends perfectly with the design. There are also nice design touches, like turning the light on during the last 30 seconds of a cycle so you can see if your food is truly ready - and adjust for more time and temperature adjust if needed. The beeping of the oven is a bit loud for my tastes (as our family room is adjacent to the kitchen). The included accessories, a pizza pan, wire rack, broiling rack, roasting pan, and air fry basket slot into one of three positions. The window includes reminders of where each should go for different modes. For instance the broil mode is etched into the glass as the top position while the air frying basket is shown on the middle position. The interior is spacious, and accommodating of a decent amount of food. Our old toaster oven would require several usages just to warm up leftover pizza for our family, whereas the Breville can accommodate 4-5 slices from a large pizza easily. Out of the box the Breville sports 13 modes: Toast, Bagel, Bake, Roast, Broil, Pizza, Cookies, Reheat, Warm, Air Fry, Slow Cook. I used about 6 of the modes so far, and have had generally positive results. As with any kitchen appliance, there is some learning involved on the operator side, but generally speaking the modes did what they claimed. Air frying: The titular air fry setting operated perfectly - even beating my dedicated air fryer at its own game. The included basket is large and accommodating. Fries were crispy, chicken nuggets were cooked to perfection. Unlike my dedicated air fryer, there is a preheating time for best results. That said frozen to cooked took maybe 2-3 more minutes in total. We tried this setting with reheating some fast food leftovers, and it delivered the goods in just a few minutes. This is by far the most used mode so far, as many frozen foods crisp up so nicely without burning using air frying. Toast/Bagel: The toast setting was a bit of a conundrum. I’m not sure if it just is our choice of bread or what, but this toaster on the lightest setting seemed to overdo it. The toast was good, but maybe we just like our toast not quite as crispy as Breville? And perhaps lending credence to the bread type was the fact that Bagel seemed to do a better job for us. Pizza: Frozen pizza’s aren’t normally our thing - but occasionally we’ll not want to have to deal with the cost or time of delivery. Here the oven did a great job of cooking the pizza when following the convection oven directions. We’ve had decent luck with our full oven, but the Breville seems to just be better at it. Crust was crispy, toppings were just the right amount of crisp, and the cheese was thoroughly melted. Reheat: The reheat setting is one of our more used functions for a toaster oven. Leftovers are very common in my household, so this one is an important mode for us - as the microwave doesn’t do great with anything that includes bread or breading. Here the oven did a good job, but took significantly longer than our previous toaster oven (an infrared model). Pizza that would take 3 minutes in our old oven generally took 6 minutes to reheat here. This was offset by the fact the capacity was much larger. Perhaps there’s a bit of ‘dialing in’ we need to do yet to understand how to use this setting effectively, but ensuring not to overcook, but just reheat effectively is important. Bake: I only used bake mode once, but it seemed to do a good job of standard convection cooking. It’s nice to know, especially on hot summer days, that we could still do a frozen lasagna without firing up the full sized oven. The Breville Smart Oven Air Fryer is a versatile piece of kitchen equipment. While nothing can beat the speed of the microwave, toaster ovens have a special place in my heart for warming up food quickly and deliciously. Breville offers a strong option here with the super convection providing the equivalent of a dedicated air fryer. Being a huge proponent of my air fryer, seeing this toaster oven do it so effectively means I can free up some more cupboard space. Compared to our old infrared oven, this oven is louder - especially when super convection is on. Still it is much quieter than our dedicated air fryer. The sheer capabilities of this oven should make it a short list purchase of anyone living in a space constrained kitchen. I like the fact that it can do so many things, and do them well while maintaining a relatively small counter space investment. While larger than our old infrared toaster oven, it required only a little more width while offering a ton more cooking space. The ability to do slow cooking as well is something that while I haven’t tried yet (and so far each mode does exactly what it promises), seems like yet another function that replaces a large dedicated piece of equipment. Even if you have the space for dedicated devices, the Breville makes things so easy to use. The convenience and ease of use make this a device worth investing in. Despite perhaps needing to figure out how to get my toast perfected, and quiet the beeper, the Breville has won a permanent space on my countertop. Definitely recommend this oven!

    I would recommend this to a friend