Customer Ratings & Reviews

Bad product from Best Buy and Breville!! I bought it from Best Buy on 12/21/2024 and the heating element broke on 1/30/2025.

I use this every day, it works great as a toaster and an air fryer. I even roasted a 14 pound turkey in it and it was the best turkey I ever had.

Oven smoke a lot when you using to cook any ripe of meat

We were very excited for our new purchased, when we visited Best Buy @ Kennesaw sales person showed us a pretty neat oven with a bamboo cutting board included, oven was not in stock but regardless sales person helped us ordering it online. The delivery took one day more than it was expected, today we just received the item super well packed, however when we took it out, the right side was bended/dented and we found that the unit did not came with the bamboo cutting board as we were told was going to be included it is sold separately. Sadly we have to go through all the painful process of repacking it back and request a refund. Read other reviews on Amazon and apparently this is very common that item is delivered with bended/dented sides.

I really like this toaster oven. It had a lot of features.

Amazing product, works and it’s perfect for my needs.

One of the (roast) trays is damaged. So I want a replacement.

Yes I’m calling a countertop oven beautiful. I just had a custom cabinet made for it! Really! It’s very fancy. There is a magnets that help one shelf pop out! it’s so convenient. Look at my pic ! Please excuse the mess we have construction going on. Just wanted to share. P.s. it comes with a pizza tray!

I am very satisfied with this oven. I primarily bought it to have a more energy-efficient oven for daily use. The bonuses are that it can do so many other things, from toast (need to experiment to get the result you want; for example, I use the 2 pieces and dark setting for one piece of bread to be toasted to my liking). I've been very pleased with using the Air Fryer setting for roasting vegetables. I prefer the convection setting and also to be able to switch from Fahrenheit to Celcius (as I'm used to metric). It heats and cools down quickly and doesn't produce much extraneous heat produced.

Family of 5 (and a mother in law who frequently comes to dinner). We have double wall ovens but this still gets a ton of use. It’s quick and easy to use for a batch of brownies, dinner rolls, cookies, homemade pizzas, etc. The toast feature takes a little longer but does so much better than a $50-60 toaster. The air fryer is ok but honestly we have a deep fryer and overall are not a fan of air fryers. It’s still nice the kids can use it to make themselves a quick lunch or heat something up. It’s a good air fryer…not a great one but again, we don’t care that much since we prefer deep frying.

We had another major brand flip up model and really loved it but at 2 years the upper element went out so we bought another one but when we got it home the upper element didn't work at all so we took it back and bought this one. If one of your main uses for it will be making toast I would not purchase this unit, the elements are so far away for the toast it takes forever and dries out the toast too much, but for every other feature the large size and easy to use controls make it an excellent choice, it even a bread proofer setting which is great. And customer service with this company is great. At 25 days ours developed a malfunction after calling their 800 number and doing some over the phone trouble shooting they said that it needed to be sent back for warranty repairs, within a few days I received a box and packing materials to send it back, dropped it off at UPS and got an email the other day saying the repair had been made and it was on its why back (all in less that 3 weeks) so they don't work off of a back log of repairs (says something good about their product

I’ve been using the Breville Smart Oven Air Fryer Pro for a while now, and it’s easily the most versatile countertop appliance I’ve owned. It combines the functions of an air fryer, toaster oven, pizza oven, dehydrator, and more—all in one sleek stainless steel unit. - Cooking Performance: Everything comes out evenly cooked thanks to the Element IQ heating system. Air frying delivers crispy results without excess oil, and the pizza mode makes homemade pies taste restaurant-quality. - Capacity: The oven is surprisingly spacious. It fits a 13-inch pizza, a full baking pan, or even a small turkey, which makes it perfect for family meals. >Ease of Use: The LCD display and presets are intuitive, and I appreciate the included accessories like the air-fry basket and pizza pan. >Build Quality: Solid and durable, though it does take up a fair amount of counter space.

Loving this oven, design and performance! Breville also gave us amazing costumer service. Soon after purchase, someone broke the lower back element. This was their fault and nothing to do with the oven. But Breville replaced the element at no cost. I thought this was incredible customer service and wanted to write this review in appreciation. Despite it being user error, they went the extra mile and I am thrilled to use this work horse in my kitchen.

I love this oven. It heats up quickly, it's temperature is accurate, it's quiet (despite what other posters have written). I read the manual several times, so I know how to use it properly. That matters because one should know things like rack position, whether to use convection (or super-convection), whether to use "bake" or "roast", and so forth. I also enjoy the air fryer, which is new to me. Yes, it really crisps up those fries as well as eggplant slices for parmesan. I clean it as best as I can, but like any oven, it's going to accumulate some "schmutz" that's hard to clean. It is what it is. Yes, buy it!

We use the Breville Smart Oven Air Fryer Pro multiple times a day, and it has easily become a staple in our kitchen. With a generous internal capacity, it accommodates everything from large trays of vegetables to family-sized pizzas or full chicken roasts without feeling cramped. The versatility is impressive: with 13 pre-programmed settings and a “super-convection” airflow system, it can function as a toaster oven, an air fryer, a pizza oven, a dehydrator—whatever the meal demands. The build is solid, the controls are intuitive and reliable, and the “Element IQ” heat-distribution system ensures consistent results with minimal fuss. Cleaning is straightforward too—removable pans and trays make maintenance quick and painless. In short: easy to use, dependable, and flexible enough to handle whatever meal challenge arises during the day.

really like this Breville Smart Oven Air Fryer Pro... surprisingly, we haven't used it as much for air frying as we thought we would. instead, we've used the slow cook feature more and the toast function the most. having just bought it not that long ago, we haven't had too much experience with it and have yet to use all of the functions. but it works well... having said that, because it has SO many functions it is as they say a jack of all trades, a master of none. take for instance the toast function. it works but it's not the best at it. sure, it's good that you can customize how dark you want your toast and the number of slices. the thing is it doesn't toast evenly for all pieces of toast depending on where it's placed on the pan. we haven't dialed that in just yet for how to make sure the toast is more consistent for all pieces. i think with more experience we'll be better able to determine this. for certain other functions where the convection option is avail, the consistent cooking is probably better handled. all in all, we're satisfied with the product

I absolutely love Breville products. I had the regular toaster oven and upgraded to this one with the air fryer. It’s bigger and beautiful. I love how the shelf in this one also pulls out as you open the door. I haven’t got to use it yet but I loved my first one and this one seems to have beautiful qualities as well. I can’t wait to try the air fryer

I absolutely love my Breville Smart Oven! I picked it up at a great price during Black Friday, and it has quickly become one of my favorite kitchen appliances. It cooks food evenly and consistently, delivering reliable results every time. With so many versatile options—from roasting and baking to air frying and dehydrating—it makes experimenting with new recipes fun and easy. Having this oven alongside my main one was a lifesaver during the holidays—it felt like I had a professional two-oven setup right at home. It’s also been perfect for supporting my healthy diet, since I can prepare a wide variety of meals with precision. Overall, it’s reliable, versatile, and makes every meal feel special. Highly recommend!

Fantastic product! When I discovered this extra large size I had to get it for my kitchenette. I’m able to fit full casserole pans, half sized cookie sheets, and even my Dutch oven in there. The timer can be set to hours vs just minutes on other toaster ovens. This countertop oven is designed to handle way more cooking than any others I’ve seen on the market and I know of some super impressive home chefs who use it religiously. Durability seems good so far but I’m not thru my first year of owning it. Easy to clean and looks pretty on my counter.

The one negative is that it's not as good as our regular toaster oven for toasting - it's slower, and because the whole thing has to heat up, probably less efficient. But it's great at air frying as well as everything else an oven does. It only takes about 4-1/2 minutes to heat up to 425˚, compared to at least 15 for our regular oven. I've been using it almost every day. It's very easy and intuitive to use, and I've been very happy with the results. It seems that some of the negative comments are because of the original list price, which isn't current. Of course it's more expansive than a small stand-alone air fryer, but it's much more versatile - without giving up the quality of its air frying.