Customer Ratings & Reviews

Expensive not worth it really not worth it. I don’t know if it’s just mine, but I’m returning to the manufacture really not the hype..

I like the control of heating by type, time and temperature

Worked great for the 6 weeks we've had it and we loved it but last night while using it to make a pizza, my husband heard odd noises coming from it and saw the LCD breaking and now it no longer functions. So very disappointing.

I wish I had known before purchasing, there is a known issue where the glass on the door overheats and breaks. Luckily mine broke anyways, but worse than that I purchased it a little over a month ago and the return was refused. I have to contact the manufacturer.

Excellent air fryer, and extra oven. I use this as both. Little slow for toast, but everything else is amazing. The outside does gett very hot. So dont set anything on top of it.

Bad product from Best Buy and Breville!! I bought it from Best Buy on 12/21/2024 and the heating element broke on 1/30/2025.

I use this every day, it works great as a toaster and an air fryer. I even roasted a 14 pound turkey in it and it was the best turkey I ever had.

Does not toast well. On high setting only the back crust got toasted to a medium toast. Trying to contact Breville about problem but so far no response.

Oven smoke a lot when you using to cook any ripe of meat

We were very excited for our new purchased, when we visited Best Buy @ Kennesaw sales person showed us a pretty neat oven with a bamboo cutting board included, oven was not in stock but regardless sales person helped us ordering it online. The delivery took one day more than it was expected, today we just received the item super well packed, however when we took it out, the right side was bended/dented and we found that the unit did not came with the bamboo cutting board as we were told was going to be included it is sold separately. Sadly we have to go through all the painful process of repacking it back and request a refund. Read other reviews on Amazon and apparently this is very common that item is delivered with bended/dented sides.

I really like this toaster oven. It had a lot of features.

Amazing product, works and it’s perfect for my needs.

The box was completely smashed when it was delivered to my house. They even positioned the box so you wouldn't see it until you picked it up. Very disappointed.

omg I've had it 8 years already! I LOVE IT! Really - I LOVE it! This is definitely one of the best "expensive" purchases I made and it was worth every single penny! I have used this oven practically every single day. Literally - I've probably NOT used it 6 times since I've owned it. I had completely stopped cooking - it is just me and well, the stovetop and oven - ugh. I've used it to make toast practically every day, homemade pizzas, grill veggie burgers, bake fries, reheat; warm etc etc etc. The only thing it doesn't do is Air Fry and that is why I'm buying a new one. I've never had any problem with this product. I've purchased 3 pizza pans since I've owned it. It's okay with respect to cleaning - I have arthritic fingers so scrubbing the rack can be difficult. Otherwise, zero complaints. I can hardly wait to get my new one!

We really like this smart oven for a helper to the big oven. Heats fast and has lots of extra features we find really helpful. A small batch of cookies, great! Dehydrator, air fryer, bake and does a beautiful bake for puff pastry.

One of the (roast) trays is damaged. So I want a replacement.

Excellent quality, all metal design. It takes a while to preheat, but the consistency of the cook is much better than faster preheat oven options.

Yes I’m calling a countertop oven beautiful. I just had a custom cabinet made for it! Really! It’s very fancy. There is a magnets that help one shelf pop out! it’s so convenient. Look at my pic ! Please excuse the mess we have construction going on. Just wanted to share. P.s. it comes with a pizza tray!

We have been using the toaster oven for a few weeks now and have been nothing but thrilled with it. It's roomy without being too big, partially thanks to the hidden pushed out area in the back that allows for the pizza pans to fit without the wasted space. The interior light is fabulous! The digital screen is easy to see/use/navigate, and all the functions with and without convection are very helpful. It feels and looks high quality! No cheap super shiny plastic chrome handles and knobs here! The stainless finish is nice and sturdy, the knobs look high quality and reliable, the door handle feels substantial and weighty. The magnet on the door, for the center rack, that helps pull the rack out when opening is a small, but super helpful feature that shows how much thought has went into the look and production and design of this counter-top oven. We have cooked pizzas, a casserole, reheated pizza/flaky pastry/small pies and more, all with no issues. We have used it for both bagels and toast. The bagel function worked exactly as described. Toasty outside, soft inside. The toast function worked well, but like all toaster ovens, I felt the toast was a little too dry so I sandwich it between tinfoil to help that. Overall, it has been up to every task we have thrown at it and plan to buy the heat safe cutting board that goes on top soon. It is in another class from our old unit, 100% worth the money, and I highly recommend it!

I was satisfied with my prior Breville toaster oven until it stopped working after 12 years. Thus, I purchased this updated Breville model 2 months ago which has many additional settings, a convection fan. I preferred this smaller model to fit my counter space. Easy to use and clean. Excellent results for toasting, baking and reheating.