Customer Ratings & Reviews
- Model:
- BOV845BSS
- SKU:
- 4951000
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Oven Air Fryer Pro's ease of use, size, baking capabilities, and air frying function, citing its versatility and performance. Many appreciate the oven's quality and the range of features it offers. However, some users find cleaning challenging and have experienced issues with the door. Overall, positive feedback outweighs negative comments regarding specific aspects of the product.
This summary was generated by AI based on customer reviews.
Disgruntled Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started getting error codes at day 16 of purchasing. Had to pay $89 for UPS to box it up for return.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven was making strange noises with flashing lights as soon as it was plugged in and turned on and was not working properly. I ended up returning the gadget.
No, I would not recommend this to a friendAll In One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is amazing and worth the price. It does everything as a conventional oven would in half the time.
I would recommend this to a friendDoesn't Heat/Toast fast enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't heat/toast as fast as my previous one. It looks the same, but doesn't produce the same.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
JUNK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage air fryer doesn’t fry Unit has smoked since we bought it and it is not what you pay for when you get a Breville. Contacted customer service to no answer and if you call the wait is 6 hours are you kidding me? This oven is JUNK
No, I would not recommend this to a friendBuy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried cheaper ovens, but this thing just works. Keep hearing my Dad... Get what you pay for...
I would recommend this to a friendWorthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven electronics are subpar. I returned it the following day because it would not "count down." I did not buy another. This is the second Breville I've owned and both had electronic problems.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Overseas cust serv,, resent to wrong address twice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never recieve and Best Buy sent it to incorrect address twice. Very poor experience. Theses oven are great. I have the Joule version, Thai was suppose to be a gift.
I would recommend this to a friendMissing item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Come to set it up and notice the box says it comes with a bamboo cutting board and it didnt come with one . All the other racks are there
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .The bamboo cutting board does not come with the oven, but is available for purchase. You'll notice there is an asterisk next to the board, and in the instruction manual, it is noted that it doesn't come with the oven.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven cooks and warms up the food perfectly. It does everything my large oven does.
I would recommend this to a friendVery nice device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not complicated to use. Controls are very straight forward to achieve desired results.
I would recommend this to a friendvery bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.last year bought cell phone pay for insurance today my cell broke went to best buy and don't fix because they said insurance is not active, when I pay my cell the insurance was 13 dollars monthly +with the phone was minimum payment was $ 25.00 but was i was pay 100.00 monthly thinking the insurance was include on the monthly bill , but was not and never receive email or call about it , will never buy more in best buy i pay the phone 2000.00 Samsung fold
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. However, it looks like your review is regarding a cell phone, rather than the Breville Smart Oven Air Fryer Pro. Please reach out to the cell phone service provider for more assistance.
Great oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven cooks and toasts great, and fast. Use this instead of microwave to heat food.
I would recommend this to a friendGreat little stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mini stove. The smart oven does everything that my stove does.
I would recommend this to a friendGreat oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not disappoint. Big and powerful. Great for baking and air frying.
I would recommend this to a friendFailed a few months after warranty expired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 15 months of light to medium-use before a thermostat error. Seems to be common with these units. For this price, it should last 7-8 years.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210811MR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a toaster oven and I have issues with it. I wish I could return it, but I opened and used it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231228MR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Very versatile unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom as a replacement. The other finally gave out.
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but let’s too much heat and smoke out where door meets oven at pinch point.
No, I would not recommend this to a friendNot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All reviews I found before purchasing listed it as a toaster oven/air fryer. There was no setting specifically for that and no recommendations in the instructions, leaving one to guess and experiment with the convection setting. I returned it.
No, I would not recommend this to a friend