Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 388 reviews
(388 customer reviews)to a friend
Rated 1 out of 5 stars
Unable to mount TV about fireplace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did bring my TV out and were able to get it set up so that I can use it but just on a table they could not mounted above the fireplace where my previous TV was mounted
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Hasn’t Finished the Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The house wiring job has not been completed and we’re getting no reply nor update on the plans to complete the job from the Magnolia Design Specialist.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not used!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for it in the store, when installer arrived he said I would have to pay another 150+ to get the job done. I'm extremely disappointed with Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not have to be used.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad found that there were wood cross beams and used wood screws to mount the frame.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Terrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't deliver the TV or show up for the installation as scheduled.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience I’ve ever had. I will never use this service again
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Brick, stone or concrete wall type
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even my wall is neither stone or concrete they charge it
No, I would not recommend this to a friendRated 5 out of 5 stars
Great TV mount for my 65” Sony Bravia!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team came on time and assisted with installing the wall mount as well as the TV onto the wall mount. They advised the best type to use best tilting angle and left me feeling extremely satisfied.
I would recommend this to a friend