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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of it. I can finally see what I am cooking with this bright light!

    I would recommend this to a friend
    • Brand response from BroanCustomerSupport
      Posted .

      Hi CindyG
      Thank you for the 5-star review regarding model number BCDF130SS! We are so happy to hear you are loving the style and lighting of your new range hood. Enjoy! Broan

  • Rated 4 out of 5 stars

    solid unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid unit, takes special bulbs which i had to go look for. first one i ordered went on backorder so switched to this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan hood is very sharp looking it matches all of my new appliances. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all i have to say is that i love my new convertible range hood is easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product. Worked well. Looked great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed our minds about this and instead purchased a microwave with vent. However, the product was exactly as described. I can certainly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excited about my new range hood! The one that I had originally ordered as a bundle deal would not fit in my kitchen and the store manager went above and beyond to make sure I was able to have a unit that would fit in my kitchen. I love it and so appreciate the manager's willingness to meet my needs and adjust the bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek beautiful look. Easy to install. Really powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range Hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Broan range hood is very nice, the lights are very bright, you don't need any extra light at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bright hood

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with light bulbs but easy to find and easy to install - nice bright lights and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in looks and function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range hood is beautiful and works as it should. I would buy it again if I had to. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broan hood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking hood. Multiple settings for fan and lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worksgreat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great! Happy with the purchase and install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received defective/damaged.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was hard to review because it was defective and damaged. One of the fan screens had a bent frame. On further inspection, one screw was missing from a plate cover. When it arrived there was a rattling sound (the hardware was loose in the box). I wondered if I had been sent a recycled vent hood. The product looked sturdy and well made however.

    No, I would not recommend this to a friend
    • Brand response from BroanCustomerSupport
      Posted .

      Thank you for the review. This range hood is defective out of the box. Please return it to the store. This is a nice hood! I hope you exchange it. If you have questions about the hood, please contact our Customer Service Department at 1-800-558-1711 between 7:30 AM and 5:00 PM (CST) Monday-Friday Broan

  • Rated 1 out of 5 stars

    No customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this installed not even a week instal was meh they left screws on floor and blue wrap still on it, product specs on bby online says hood filters are washable they are not tried to get help got told they are not and then they are asked if they can replace the filters, got told talk to the company that makes it.no customer service

    No, I would not recommend this to a friend
    • Brand response from BroanCustomerSupport
      Posted .

      We are sorry to learn of your experience with the BCDF130SS range hood. This area is designed for product reviews. We are sorry for your frustrations with the installation of your hood. We are able to advise the following information regarding the filters from the installation instructions:
      The grease filters should be cleaned frequently. Use a warm dishwashing detergent solution.
      Grease filters are dishwasher safe. Clean all-metal filters in the dishwasher using a non-phosphate detergent. Discoloration of the filters may occur if using phosphate detergents, or as a result of local water conditions - but this will not affect filter performance. This discoloration is not covered by the warranty. To minimize or prevent discoloration, hand wash filters using a mild detergent.
      If we can be of any assistance to you regarding your BCDF130SS range hood, please contact Broan-NuTone directly at 800-637-1453. We also provide an email option on the Contact Us page of our website. Broan

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this hood twice bent. When I turn it on it doesn’t ventilate and the fan makes a clucking sound. The hood is poorly made. It is not worth spending your money on it. I need to return it and get my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slim range hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim. Only downside is only 1 brightness on light. Otherwise very happy with look and performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Powerful Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product- does not remove fumes - just spreads fumes in the home. Hood will be returned to Bestbuy - very disappointed with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience, don’t ever order online!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMGGG. I ordered this appliance back in May and it just arrived today after one failed attempt last month due to a faulty appliance and now they say it doesn’t come with an installation!!! How am I supposed to hard wire it??!!Don’t ever get something online from bestbuy. You will be miserable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insanity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIGHT BULBS NOT INCLUDED! Why would you sell a this product without light bulbs? Nowhere in the description does it say BULBS NOT INCLUDED. It was delivered and was to be installed. not accepted and sent back with technicians.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over priced for a hood returned only due to the price

    No, I would not recommend this to a friend