Customer Ratings & Reviews
Customer reviews
Rating 3.6 out of 5 stars with 234 reviews
(234 customer reviews)Rating by feature
- Service3.7
Rating 3.7 out of 5 stars
- Professionalism3.7
Rating 3.7 out of 5 stars
- Expertise3.7
Rating 3.7 out of 5 stars
Rated 1 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not complete, they left without telling anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy had worst installation ever. I don't recommend using them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Instation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never come to do the installation and we had to return it
No, I would not recommend this to a friendRated 1 out of 5 stars
No water line , no fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since there was no water line , they denied to install.
No, I would not recommend this to a friendRated 1 out of 5 stars
Service marked as completed, but it was not.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This service was not completed by the contractor Best Buy employed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Built in refrig. Issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. The fix was a problem. Too much trouble installing.
No, I would not recommend this to a friend- Cons mentioned:Door alignment, Leveling
Rated 3 out of 5 stars
Not good for high end appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first installation was very bad. The doors were not closed perfectly. The refrigerator wasn't leveled properly, it was installed tipped forward. I called BestBuy and complained about it and they sent new people and installed properly second time. This refrigerator costs $15K. I won't trust BestBuy installation for such an expensive appliance next time. I probably call some other professional installers.
This review is from Built-In or Column Refrigeration Install to Existing or No Water - 37" and Larger
No, I would not recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Install Crew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen showed up on time for our appointment to install and remove the old wine cooler. They were very accommodating by taking the new cooler outside to remove from the packaging so it didn’t leave a mess in my house. They were friendly, knowledgeable and got the job done professionally
This review is from Column Install with Existing or No Water (Ready to Use)
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Great installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Significant delay from the manufacturer but the product and installation team were fantastic. Very clean and efficient while working
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Built-in refrigerator install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was smooth and the crew did a great job.
I would recommend this to a friend - Pros mentioned:Installation quality
Rated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good services. Nice guys. On time. Clean job! Reliable.
I would recommend this to a friend Rated 5 out of 5 stars
Dacor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers Angel and Tony did installation and haul out with ease. They are professional,knowledgeable, kind and considerate. Refrigerator works well but the doors are too heavy and open with difficulty
I would recommend this to a friendRated 5 out of 5 stars
Timon is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timon was great to deal with he has been here many times always excellent service
This review is from Column Install with Existing or No Water (Ready to Use)
I would recommend this to a friendRated 5 out of 5 stars
Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service, I can’t believe how kind the people working here, I really appreciate that
I would recommend this to a friend