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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,358 reviews
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice.. light, sounds great.. the battery life has been next level from what im used too <Airpod Max>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble deciding what headphones to get, and I am so happy with my choice. The noise cancelling is excellent as well as the sound quality. They also fit my tiny head without falling off constantly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JulieF!

      We are absolutely thrilled to hear that you’re so happy with your choice. It’s wonderful to know that the noise canceling and sound quality are hitting the mark for you, but we’re especially pleased that the WH-1000XM6 provides such a secure and comfortable fit! We design our headbands to be adjustable for all sizes, so it’s great to hear they’re staying put through your listening sessions. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Better than Bose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise canceling headphones are my favorite travel buddy. I have had numerous models, but these by far are the best! Ive tried expensive to cheap and I have to say these M6s are all around superior. Ive compared Bose, Sennheiser,etc. and after months of testing I came back to these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MONICAS,

      Thank you for the fantastic review! We love hearing that the WH-1000XM6 has earned a permanent spot as your go-to travel companion. Putting them through months of testing against top competitors and coming back to Sony is the ultimate compliment.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Try them - nothing better at or around this price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sound quality. Bluetooth performance is very good, but wired through a decent DAC is exceptional. The claimed battery life is pretty accurate too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Stevef!

      We are thrilled to hear you’re so impressed with the WH-1000XM6. It’s great to know you’re enjoying that exceptional sound quality through your DAC and that the battery life is living up to its claims!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Effective misophonia relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter suffers from misophonia. She tried other passive and active noise cancelling earbuds and headphones, and none work as well as these to block sounds that trigger her (chewing swallowing, sniffling, etc.) Sound quality and comfort are top notch. I highly recommend these cans for audiophiles and anyone with misophonia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ravi,

      Thank you for choosing Sony!

      We’re honored to hear that the WH1000XM6 headphones have effectively addressed your daughter’s misophonia by blocking triggering sounds while delivering exceptional sound quality and comfort. Your thoughtful recommendation is greatly appreciated, and we are pleased to know our product has made a meaningful difference for your family. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to setup and use. I love the color. I love the multiple device connection. Not having to disconnect from one device ti connect to another is a small but good feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlessaW,

      We could not be more pleased to hear that the WH-1000XM6 is providing such a comfortable and user-friendly experience for you! It is fantastic that you are enjoying the new color and finding the multipoint connection so useful; we designed that feature specifically to remove the friction of switching between your phone, laptop, or tablet. Knowing that these small but impactful details are making your daily listening more seamless is exactly what we strive for.

      Thank you for choosing Sony to be your companion for premium audio.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony headset is awesome - excellent for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous headset broke a day before a long trip. My local BB had this. I can happily say after multiple airplane trips, these work excellent. The Bluetooth paired easily with my phone and with my computer. The automatic noise canceling (ANC) is superb. The battery life is excellent. I love the right ear control double-tap to pause, swipe to change volume all works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, NathanR!

      We are so glad to hear the easy Bluetooth pairing, superb noise canceling, and excellent battery life saved the day for your long trip! It is awesome to know that the touch controls on the right ear cup are working great for you.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Excellent sounds and noice cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lulo,

      Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!

      Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.

      Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.

      If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Your feedback is very important, and we'll be sure to pass it along to our product teams.

      Thanks for choosing Sony to be part of your trips!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever purchased. Connects very easily to anything I've attempted to connect them with. Sound quality is great. The auto Noise Cancelling or Ambient depending on what you do is somewhat a game changer. Pretty cool pair of headphones. Pricey but you won't be disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      We are so glad the WH-1000XM6 headphones are the best you've ever purchased. It's great to hear that the easy connectivity and "game-changing" Adaptive Sound Control—which automatically switches between Noise Cancelling and Ambient Sound based on your activity—are making such a positive impact on your listening.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They last very long and are very much worth every penny. They do a very good job at cancelling outside noises which I absolutely love.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZahraK,

      We are elated to hear how much you are enjoying the long-lasting battery life and the industry-leading noise cancellation of your WH-1000XM6 headphones. It is wonderful to know that you are getting so much value out of your purchase!

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best Headphones to Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I have been on the market for good headphones for years now and have gone through so many. Not only is the quality great, but they are also lightweight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley,

      Thank you for the wonderful feedback! We are so glad to hear that after years of searching, you've found the perfect fit with the WH-1000XM6. We're happy you're enjoying both the premium sound quality and the lightweight design.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Premium sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ANC and even comfortable when wearing glasses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VARUNSAID,

      We are delighted to hear that you are enjoying the excellent noise cancellation and that the WH-1000XM6 remains perfectly comfortable even when wearing glasses.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Better than my Bise QC ultra's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian sound, brilliant fit, brilliant design. Sony, has once again, outdone themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable really good sound quality lightweight and one of the best headphones in the stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Sound quality is great and the best part is the noise canceling. Very good for calls and light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleMcCann,

      We feel privileged to know that your new headphones are worth every penny for you! It is fantastic to hear that you are enjoying the great sound quality, lightweight design, and clear call performance, but we are especially glad that our industry-leading noise canceling is standing out as the absolute best part of your experience.

      Thank you for investing in our premium audio technology, and thank you for choosing Sony to soundtrack your day.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound and excellent noise canceling. Fold up nicely in the case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello maddoc1979,

      Thank you for choosing Sony!

      We're beyond pleased to hear that your WH-1000XM6 headphones are so comfortable, deliver great sound, and offer excellent noise canceling! It's also great to know that they fold up nicely in their case, making them convenient for you. It's rewarding to know that our product fulfills your requirements so perfectly!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Powerful noise cancellation with premium sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM6 headphones offer excellent noise cancellation, clear sound and all day comfort. They are easy to use, well built and perfect for travel or everyday listening. A great choice if you want premium wireless headphones that deliver reliable performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TirthPatel,

      It’s rewarding to hear that the WH-1000XM6 has become your go-to choice for both travel and everyday listening. We have dedicated countless hours to perfecting our noise-canceling algorithms and ergonomic design, so knowing that you are enjoying the combination of crystal-clear sound and all-day comfort is exactly what we love to hear about our premium wireless headphones.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is almost perfect. Noise canceling is just right. The pads are a little too soft and get pushed behind the hard plastic, so the plastic is what's pushing on your head, but they stay on your head. The controls are great and responsive, but there's a feature that turns off the controls when the headphones are not on your head. They have a lot of interesting features that are useful, and the equalizer is perfectly customizable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the detailed feedback, Spyro!

      We are so glad to hear the near-perfect sound quality, just-right noise canceling, and customizable equalizer are hitting the mark for you!

      We also really appreciate you calling out the ear pad fit and the touch control sensor behavior. Knowing that the cushion can compress enough for the plastic to press against your head, and that the auto-off control feature is something you noticed, is super helpful context for us. We want these to be as comfortable as they are smart, so we are definitely passing your notes along to our engineering team to look into for future tweaks.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, light build, and comfy! The noise canceling works well and I really like where you can cup one side to listen to someone talking to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mian,

      It is great to hear that you are enjoying the lightweight design and comfort of your WH-1000XM6. We are especially glad that the Quick Attention mode—allowing you to easily chat by cupping the ear cup—is making your listening experience more convenient.

      We really appreciate you being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best Headphone Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was unsure about this product, but after a month of use, I can confidently say it offers the best ANC experience. It fits my large head comfortably, and even with glasses, it’s quite manageable—though extended wear might be a challenge due to my head size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franky,

      It’s a true pleasure to hear that your initial uncertainty turned into such a positive experience after a month of use! We are delighted that you are enjoying the industry-leading Noise Canceling performance, which is designed to provide an immersive escape. It is also wonderful to know that the refined ergonomic design is providing a comfortable fit, even when wearing glasses.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US