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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,358 reviews
  • Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound lightweight on head noise cancel is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PATRICIAR,

      It is most rewarding to hear that your WH-1000XM6 headphones are checking all the right boxes for you. We put a lot of work into balancing premium audio quality with a lightweight design and powerful noise cancellation, so knowing you are enjoying the quiet comfort means the world to us.

      Thank you for trusting Sony to provide your daily escape into great music.

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best value, Top tier quality, Unique features

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound quality is top notch. Noise cancelling and ambient sound (transparency mode) has improved significantly from the previous model. They're very comfortable, travel case is unique with the magnetic locking mechanism, and the customizable EQ is awesome! Lastly, they work great as a Playstation headset but an external mic would be required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're excited to hear you're enjoying the new Sony - WH1000XM6. From the top-tier sound quality and upgraded noise-canceling to the enhanced ambient sound mode, it's great to know the improvements from the previous model are making a real difference. We're also happy you're enjoying the comfort, the unique travel case design, and the customizable EQ which is perfect for tailoring your audio the way you like it. And it's awesome to hear they work great as PlayStation headsets! Thank you so much for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Supr lightweight and amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are super light and extremely easy to move around in. Still dont know if they are okay with sweat but havent had any problems so far. The noise cancelling is also amazing, i took it on a couple planes and it almost conpletely drowns out the engine noise. I cant even hear people having conversations right next to me. These headphones also have expcetional sony sound quality. They are just overall amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NathanM,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great sound Quality

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great sound quality and great active noise cancellation in the comfort of these headphones are out of this world. The only take back is I wish it had a better way of folding them. The travel case makes them a little bulky to carry around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel!
      Thank you so much for taking the time to leave us a review!

      It brings us great satisfaction to hear how much you love the amazing sound quality, powerful noise cancellation, and total comfort of your WH-1000XM6 headphones. We also hear you loud and clear on the folding design and the bulky travel case. Feedback like yours is super helpful!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sound Quality AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, compared to the WHM1000XM5's, the improvements to noise cancelling, sound quality, and build including the case are immensely worth the price. Highly recommend!!! The girlfriend tried stealing these from me LOL

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dubstepatatime,

      We could not be more pleased to hear that the upgrades to noise cancellation, sound quality, and the carrying case make the WH-1000XM6 headphones an incredible value for your daily listening.

      It is also quite funny to hear that you have to keep a close eye on them since your girlfriend wants to claim them for herself!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones, worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do not disappoint, their noise cancellation is fantastic and the vast amount of options to cater to every taste of listing to music is awesome. These headphones are packed with features that I didn’t even know I would fall in love with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SUZANNEP,

      We are thrilled to hear how much you are enjoying your WH-1000XM6 headphones, especially their fantastic noise cancellation and wide range of customizable features.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    XM6 really good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the XM4, it’s been great so far, comfortable enough, and sounds great. Only some minor issues. It’s not as comfort as my Bose quietcomfort ultra. It would also be nice to be able to adjust the ambient sound level. Connect to multiple devices works well, but I am still looking for the options not to start music when connected to my iPhone. That’s kind of annoying. Nothing is perfect but it’s very very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NYCman,

      Thank you for your valuable feedback on your new XM6 headphones.

      We're glad to hear they've been a great upgrade from your XM4's outstanding sound quality and comfortable design.

      We also appreciate you highlighting the areas where we can improve. Your feedback on the comfort compared to other headphones in the market and the desire to adjust the ambient sound level is incredibly helpful. Please make sure to download the Sony Headphones Connect App to explore all the customizable settings available!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best noise Canceling headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sound quality is top tier with the comfort of the headphones letting me wear them for hours at the gym and on the plane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STEVENR, thanks for the review!
      It brings us great joy to hear that your WH-1000XM6 provides the high end sound and comfort you need for travel and workouts.

      This model includes Speak-to-Chat technology, which automatically pauses your music when you start a conversation and a refined, lightweight headband that reduces pressure for those extralong listening sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Got a pair for my girlfriend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She can’t put them down. Sound quality and battery life is insane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EDGARM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your experience with the WH-1000XM6 headphones has been so positive. Knowing that the sound quality and battery life have made such a strong impression means a lot to us. Our team is dedicated to creating products that enhance your daily life, and it’s wonderful to hear that these headphones have become an essential part of your routine. We truly appreciate your support and look forward to continuing to deliver exceptional audio experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Don’t contemplate HURRY UP AND BUY!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing sound, easy setup, the Sound Connect App is very intuitive. The midnight blue looks great. Little hint: if you want louder sounds go into your phone settings and tune your Safety settings. Makes a world of a difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lowe,

      We are pleased to learn that your Sony WH-1000XM6 headphones have amazing sound and that you found the setup easy!

      We designed these headphones for both superior audio performance and seamless user experience, so we are thrilled that you found the Sony | Headphones Connect app intuitive for customization. We agree that the Midnight Blue finish is a stylish choice!

      Thank you for sharing your experience and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony x6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones light weight.. : The sound is warmer and more detailed than the XM5. Sony worked with mastering engineers to create a wider soundstage, resulting in "punchier" bass and "airier" highs that feel less confined to you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the incredible review, Manny!

      We are thrilled to hear that the WH-1000XM6 is hitting all the right notes for you. It’s awesome that you noticed the "airier" highs and wider soundstage—our engineers worked hard to deliver that "punchier" yet detailed sound while keeping the headphones lightweight and comfortable.

      It sounds like you’re truly hearing the music exactly how it was meant to be experienced. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Cute Color!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love these headphones!! Super comfortable and sound awesome! Helps me focus and stay on taks for long study sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanh,

      We are thrilled to hear that your WH-1000XM6 headphones are helping you stay focused during your study sessions! It is great to know that you are enjoying the comfort, sound quality, and the Sand Pink color.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    The only pair of headphones you'll need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 provides a great noise cancelation, detailed and dynamic sound. The design of the headphones makes it really easy to wear throughout the day without any discomfort. Truly a great pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tolik,

      It is great to hear that your experience with the WH-1000XM6 has been so positive!

      We are delighted that the advancements in our noise-canceling technology and the detailed, dynamic sound profile are providing the high-quality audio experience you deserve. Beyond the sound, we placed a significant emphasis on ergonomics and weight distribution for this generation; knowing that you can wear them throughout the day without any discomfort is a testament to that refined design. It is truly rewarding to know they have become such a reliable part of your daily routine.

      Thank you for trusting Sony for your personal audio experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are actually really good!! I have a high school baseball player who likes for me to record his games. Some of his tournaments are durning the day and I’ve been blessed to have a remote job so am able to attend his games and continue working. There are times where I have to jump on a zoom call durning the games and I was able to drown out the walk up music that is played and the crowd noises durning my meetings. I could not hear the noise an neither could the person I was meeting with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the amazing story, MacGirl79!

      We love hearing how the noise canceling and precise mic pickup allow you to support your son at the ballpark while staying professional on Zoom. It sounds like the perfect "remote office" setup.

      Good luck to your son this season and thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    BEST Sony Headphones00 Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What first bought me to this purchase was the reviews. I was amazed at the ease of setting it up, the Sound Quality only SONY could pull this off, AWESOME, clear and comfortable. After using them a lot, I noticed the Battery Life was also worth its price in GOLD. I would reccomend these to any and all looking for a quality Headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB!
      It brings us great satisfaction to hear about your experience with your new WH-1000XM6 headphones. We're glad the positive reviews led you to us and that you're enjoying the simple setup and the comfort.

      We put a lot of work into the sound quality and we're so glad you've noticed the clarity and the incredible battery life. We appreciate your recommendation!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    BEST PURCHASE EVER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them sound perfect fit perfect everething all you need

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnaC,

      Thank you for choosing Sony!

      We're excited to hear that the WH1000XM6 headphones are delivering perfect sound and a great fit for you. It’s wonderful to know they provide everything you need in your listening experience. Your enthusiasm means a lot to us, and we’re grateful you took the time to share such a positive note.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these Sony headphones The sound quality is amazin very clear, deep bass, and immersive overall. The battery life is excellent; I can use them for multiple gym sessions without needing to recharge often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suwderdeneenkh,

      We are thrilled to hear that you are loving the sound quality and deep bass of your new headphones! It is great to know the battery life is keeping up with your gym sessions and providing that immersive experience you enjoy. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Ear buds step aside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teh quality is great but the noise cancellation raises this product to an interstellar level. I do not hear other people enter the room or chatting while I am chilling to my favorite music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirLemon,

      We are thrilled to hear that the industry-leading noise cancellation on the WH-1000XM6 headphones has completely transformed your listening sessions and allowed you to immerse yourself fully in your favorite music.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Yes Yes & Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’m 53, have an iphone and have been a bose fan for YEARS!!! To keep it in perspective, I still have my Bose Ultra earbuds and will never leave. Ive tried every earbud on the market and none come close to the bose for sound, NC, and comfort. The talking is less to be desired but the gen 2 are to be relased later this week and they claim to have fixed the issue. Now onto the Sony XM6. These are by far the best over ear headphones on the market. You’ve probably researched all the reviews on youtube and they are correct. The only thing I would add is to find YOUR best suited EQ settings. This is extremely important. I followed this one guy on IG and he shared his setting and I ‘liked’ the XM6 before the adjustment, now afterwards I will confirm these are a perfect 10. A must have. So yes buy them, yes fix your EQ settings and finally yes you will say I do NOT have buyers remorse. This is just one man’s, in search of the perfect headphones opinion. Thank you for reading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AverageUser,

      Thanks for posting this fantastic review!

      We're absolutely thrilled to hear such a passionate endorsement of the WH-1000XM6 headphones! It's fantastic that even as a long-time audio enthusiast and a fan of different brands, you've found the XM6s to be a 'perfect 10' and the best over-ear headphones on the market. We particularly appreciate you highlighting the importance of personalizing the EQ settings – that's a key step to truly unlocking their potential.

      Thank you for sharing your journey and for the strong recommendation!

      We appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Good Headphobe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality has been good. Comfortable to wear for long duration.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, AnandSeeman!

      We are absolutely thrilled to hear that your new WH-1000XM6 are hitting the mark with great sound quality and a comfortable fit for those long listening sessions. Delivering top-tier audio and premium comfort is exactly what we aimed for with this model, so it is awesome to know you are enjoying them.

      Thanks again for being a Sony customer and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US