Customer Ratings & Reviews

Thank you for the fantastic review, SonyaB!

We are absolutely thrilled to hear that your new WH-1000XM6 are hitting all the right notes for you! It’s wonderful to know that you’re finding them extremely comfortable for long listening sessions and that the noise canceling is providing that incredible immersion we strive for.

Our engineers worked hard on the new HD Noise Canceling Processor QN3 to make sure the world stays quiet so your music can truly shine. Hearing that the sound quality is exceeding your expectations makes our day!

Thank you for choosing Sony and for being part of the community.

Best regards,

Gus, Sony Social Media Team

Hi Damian, thank you for the amazing 5-star review! We're honored to hear you're loving the sound quality and the return of the foldable design—making it easier to carry around is something we're really proud of. It's great that you're enjoying the customizable features in the app, as well as the effective transparency mode and ANC. Your feedback means a lot to us and we really appreciate you choosing Sony! Best regards, -Dominick

Thanks for the review, Andy!

We really appreciate you sharing your thoughts on the WH-1000XM6. It is great to hear that you wear them to the gym and find the noise cancellation to be top-tier for that kind of environment.
Thank you for choosing Sony.

Best regards,
Gus, Sony Social Media Team

Hello Delena,

Thank you for choosing Sony!

We couldn't be happier to hear that you appreciate the wonderful and clear sound quality of the WH1000XM6 headphones. We understand the challenge of connecting to both your TV and cell phone simultaneously and apologize for any inconvenience this may have caused. To help with the setup and gather more details, please feel free to reach out to us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-globalheader_contactsupport.

Best regards,
-Fred

Hi DioD,

We are ecstatic to learn that you are finding the WH-1000XM6 to be such a fantastic upgrade over your previous pair! We’ve pushed the boundaries with this new model by introducing the QN3 HD Noise Cancelling Processor, which is significantly faster than previous generations. This powerhouse works in tandem with an expanded 12-microphone system to filter out more ambient noise than ever before, all while maintaining that lightweight, foldable design that makes them so easy to travel with.

Thank you for being such a loyal part of the Sony family.

Regards,
Dominick

Hello SeanL,

Thank you for choosing Sony!

It's truly a pleasure to hear that you are enjoying the WH1000XM6 headphones! We are delighted to know that you find them comfortable and appreciate the exceptional quality, including the noise cancellation, transparency, and overall build. Your recommendation is truly valued, and we hope you continue to enjoy countless hours of amazing music!

Best regards,
-Fred

Hello Lito,

Thank you for choosing Sony!

We're beyond pleased to hear the WH1000XM6 headphones have exceeded your expectations, especially with their upgraded sound quality and fit. Hearing that they've stood out as the best headphones for you, even compared to previous models, truly encourages us. Thanks for your feedback and enjoy your listening experience!

Best regards,
-Fred

Thank you for the excellent review, AkshayaB!

We are thrilled to hear that the WH-1000XM6 fits you perfectly and stays comfortable even during long listening sessions. It’s great to know that our noise cancellation and design are providing the premium experience you deserve.

Thanks for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi SaminY!
Thank you for sharing your experience with the WH-1000XM6! We are thrilled you love the battery life, noise cancellation, and immersive technology.

We take your feedback about the iOS app seriously and want to make it feel less gimmicky and more useful for you. To streamline your experience, we recommend disabling features like "Activity" tracking and "Adaptive Sound Control." You can also customize the dashboard to display only essentials like the Equalizer, creating a much cleaner interface.

We constantly update our software based on user feedback to improve the design and usability.

Thanks for choosing Sony!
Best regards,
Estefany

Hi KasieR!
Thanks for the great feedback! We are delighted to hear that your new WH-1000XM6 headphones are providing such a comfortable fit and that the setup has been so smooth for you. We’re glad the connection to your devices is feeling seamless.

We appreciate your decision to go with Sony!
Warm regards,
Estefany

Hi Daniel,

We are glad you are enjoying the sound quality and touch controls! For a more comfortable fit, we recommend adjusting the headband sliders or slightly rotating the earcups.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Jose,

It is great to hear that these are the best headphones you’ve ever owned and that you are enjoying the exceptional comfort and noise cancellation.

The WH1000XM6 is designed to provide an industry-leading experience, featuring our most advanced Noise Cancelling Processor to date and an ultra-lightweight design that allows for hours of fatigue-free listening.

Thank you for choosing Sony!

Regards,
Dominick

Hi MisterT,

It is truly wonderful to know that these have earned the spot as the best headphones you've ever used! Hearing that you trust them for music production is a massive compliment to our sound engineering. We also really appreciate the pro-tip on tweaking the EQ to get that perfect balance between the vocals and the bass; that kind of feedback is incredibly helpful for the rest of the community looking to dial in their perfect sound.

Thank you for making Sony a part of your creative studio!

Regards,
Dominick

Hi ChristopherH, it brings us great joy to hear that you are taking advantage of the noise cancelling to enjoy your daily at the office. The headphones utilize digital noise cancellation technology to reduce ambient sounds effectively making it especially useful in noisy places. This design offers a greater comfort during extended use and contributes to improved durability. Keep enjoying your WH1000XM6 headphones! Best regards, - Ismael

Thank you for your fantastic review, Ryan!

We are so pleased to hear how much you are enjoying your WH-1000XM6 headphones. It is truly rewarding to know that you find the noise canceling to be "next level" and that you feel like the outside world disappears when you're wearing them. We designed these headphones to provide an immersive listening experience with industry-leading noise canceling and exceptional sound quality, and it brings us great satisfaction to know we succeeded.

It's also wonderful to hear that you find them comfortable for long listening sessions and that you're impressed with the battery life and ease of use. We designed them to be lightweight and comfortable for extended wear, so it's rewarding to know we got it right.

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team

Hi CherylC,

We are absolutely thrilled to hear that the unmatched sound quality, powerful noise cancellation, and amazing battery life of your new headphones are keeping you entertained while mowing the lawn. Providing deep, full-toned audio and a comfortable fit.

Thanks for choosing Sony.

Best regards,
Eliab

Hi EVANB!
Thanks so much for the feedback! We are thrilled to hear that the noise cancelling, sound quality, and easy device switching hit the mark for you.

The WH-1000XM6 headphones feature advanced noise blocking processors, seamless multi-device pairing, and a 30-hour battery life built for daily use.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi Curtisey!
Thank you so much for the wonderful review! We are thrilled to hear how much you love the sound, noise cancellation, and bass. We appreciate you sharing your experience.

The WH-1000XM6 features advanced smart technology that automatically adjusts the sound based on your surroundings. It also offers ultra clear call quality, plush earcups for all day comfort, and lightning fast charging.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi LEXI,

It is fantastic to know that your WH-1000XM6 headphones are providing such a comfortable experience that they are your top choice for a nap. Ensuring an intuitive user experience with easy controls and a long-lasting battery is exactly what we strive for, and we are glad the quick noise-canceling toggle helps you find your peace and quiet instantly.

Thank you for trusting Sony to bring comfort and premium sound to your daily routine.

Best regards,
Dominick