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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,358 reviews
  • Rated 5 out of 5 stars

    XM6 > AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought AirPods Max on tax free weekend, returned them due to how heavy they are (literally headache inducing in my case) and heard good things about these so figured I’d give them a shot. Overall great decision. AirPods do sound better but not by much and everything else these do just as good or better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,

      We're honored to hear that you found the perfect pair of headphones in the Sony - WH1000XM6.

      It’s fantastic to know that our focus on a lightweight, comfortable design has made such a significant difference for you. We are proud of the balance we've achieved, delivering exceptional performance and features while ensuring a comfortable fit for all-day listening.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Audio quality and ANC so gooood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had thr xm4 and the xm6's did not expect the audio quality and the active noise cancelling to be better than the xm4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan,

      Thank you for being a loyal Sony fan! We're thrilled to hear that the WH-1000XM6 exceeded your expectations, especially coming from a great pair like the XM4.

      It’s awesome to know that the improvements in audio clarity and noise-canceling performance are making a real difference in your listening experience.

      Thank you for choosing Sony, one more time!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hearing aids, I recommend them because they have good audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ThiboudP,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you enjoy the audio quality of your WH-1000XM6 headphones and that you would recommend them. Your positive feedback encourages us to keep delivering excellent sound experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great comfort. Use at the gym and commuting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CarlosM,

      Thanks for the review and the 5-stars rating! We are truly heartened to learn to hear how much you are loving your Sony headphones! Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation for an immersive, distraction-free listening experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Fire Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones. I would definitely recommend to anyone looking for an amazing sound experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic recommendation, ZACHP!

      We’re so glad to hear you’re having an amazing sound experience with the WH-1000XM6. It’s great to know they’ve hit the mark for you!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a set for me and my wife. She takes them every time we travel as they are pretty compact. Great to block out the noise at a busy subway station!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, Olvremm!

      We are so glad to hear you both are loving them. It is awesome to know they are compact enough for your wife to steal for every trip and that the noise canceling is doing its job at keeping that busy subway station quiet.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these especially compared to the Bose ultra. The only thing I wish could be done is connecting more than two devices at the same time, as you need to disconnect one to be able to auto switch between more devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Slav!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones, especially when compared to the competition! That is a huge compliment to their sound and noise canceling performance.

      We also appreciate your suggestion regarding connecting more than two devices simultaneously. We understand the convenience of seamlessly auto-switching between multiple sources, and we value this input for future product improvements.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    The best service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved these headphones! The battery has lasted me forever these past few weeks, and the service at the store was great. They helped me try them with different devices, and the Sony XM6 were the clear winners ♡

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ItzelV,
      It is truly wonderful to know you're enjoying the WH-1000XM6 headphones and that the battery life has been impressive for you!

      We put a lot of focus on creating a superior listening experience with these. They feature our industry-leading Noise Cancelling technology for an immersive escape and up to 30 hours of battery life for long-lasting use.

      Thank you for becoming a Sony customer!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony XM6 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Noise cancellation is amazing, the tech on these are actually impressive and incredible. I love them and wouldn’t trade them for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Bose fan but decided to make a switch. Glad I did. They are great. Better noise canceling and terrific sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elon,

      We are ecstatic to learn that your switch to the Sony WH-1000XM6 has been such a rewarding experience.

      It is a significant compliment to have a long-time audio enthusiast join us, and we are glad that our industry-leading noise cancellation and sound signature have stood out to you. We strive to push the boundaries of acoustic engineering, so knowing that you are finding the clarity and immersion superior is truly rewarding for us.

      We really appreciate you being part of the Sony family and choosing us for your premium listening journey.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphnes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and nose cancellation, battey is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive experience with the WH-1000XM6, Lalo. We are delighted to hear that you are enjoying the great sound quality, effective noise cancellation, and impressive battery life.

      We designed the WH-1000XM6 to deliver a superior audio experience, combining our latest HD Noise Canceling Processor QN3 with a new next-gen chip and 12 microphones for industry-leading noise cancellation. We also focused on ensuring a long-lasting battery life of up to 30 hours, so you can enjoy your music without interruption on long trips or throughout your day.

      Your feedback is truly appreciated and confirms that our dedication to high-quality audio and advanced features is making a difference.

      Thanks for choosing Sony and for being a valued customer.

      Best regards,
      Gus Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and quality. I love connecting two devices at once at switching seamlessly between. The noise cancellation is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRANDONH,

      It is great to hear that the incredible sound quality and amazing noise cancellation are delivering the exact listening experience you need, while the multi-device connection lets you switch effortlessly between your daily gear.

      We really appreciate you being part of the Sony family and choosing our headphones for your audio.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound stage is very good and the anc and transparency modes are near perfect. They sound kind of hallow of like plasticy if you hit them but everything else is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabeG!
      We are thrilled to hear that the sound stage and noise canceling are hitting the mark for you. We appreciate the honest note about the build feel, too; feedback like that helps us keep leveling up.

      The WH-1000XM6 features our latest Auto NC Optimizer for seamless noise adaptation and high precision voice pickup technology for crystal clear calls.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good Value Headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones, amazing ANC, great pricing too. Super comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Finn!

      We’re thrilled to hear you’re loving the amazing noise canceling and comfort of your WH-1000XM6. It’s great to know we hit the mark on both quality and value for you!

      Enjoy the music and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are awesome. I run equipment all day and my music is important to me. The sound canceling is amazing as my equipment runs wide open I can hear my music clearly with Bose sound canceling option. I highly recommend these head phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing sound isolation and sound. Clamping force is a bit high. Great once loosened a bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyJ,

      Thank you for your feedback! We're thrilled to hear that the sound quality and noise isolation are meeting your expectations.

      Regarding the fit, the initial clamping force is designed to ensure a consistent acoustic seal for the best noise-canceling performance. You'll find that with regular use, the headband will naturally adjust and relax to the width of your head for a more personalized, comfortable fit.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony xm6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones, I wear them to work dishwashing, wear them snowboarding and on day to day use. the battery is amazing after about 20 hour usage the battery was at 70%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinV!
      Thank you for your wonderful feedback! We are really happy to hear how well the WH-1000XM6 headphones are working for you in so many different situations.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because they are comfortable and easy to connect with computer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG,

      It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.

      We really appreciate you choosing Sony to be part of your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, which is the most important aspect. The build quality is the only thing that makes me not go for 5 stars, hinge issues being one major factor however the case and the sound and overall look set this ahead of the pack

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZACHARYB,

      We are glad the sound and look stand out, but we are sorry the hinge build quality fell short of a five-star experience. To protect the hinges, we recommend always storing the headphones in their protective case and avoiding twisting the headband. If you notice any structural issues, please reach out to our team at https://us.esupport.sony.com/support/s/support-contact?language=en_US.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent speaker system people on the other end of the call Havc commented about how clear it is. Not sure yet as I traded my Apple over the head, earphones AirPods Max and the sound dead seems better on the max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelL,

      It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.

      We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.

      Thank you for being a valued Sony customer!

      Regards,
      Dominick Sony_US