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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,358 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive, but excelente for travel and noise cancelations. But, I'll recommend to not fall at sleep while you use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianG,

      It makes us really happy to hear that your WH-1000XM6 headphones have become an essential travel companion for you. We take great pride in our industry-leading noise cancellation, and we're glad it’s helping you find some peace and quiet on the go! Your humorous advice about not falling asleep in them gave us a good laugh—while they are designed for all-day comfort with that new wider headband, we certainly want you to wake up feeling refreshed and ready for your destination.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. they also work great during phone calls which I really appreciate! Definitely worth what I spent on them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AGoGo,

      We are absolutely thrilled to hear that your new headphones are delivering a great experience and providing excellent performance during your phone calls.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 4 out of 5 stars

    Awesome headphones! Definitely recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good, I wouldn't say it is superb, but definitely really good, plus you can play around with the EQ to tune it how you want. Also, if you buy a small receiver, you can use it wirelessly with your PS5, which has several options to enhance audio. Pretty awesome feature with that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroA,


      It is great to hear you are enjoying the sound quality and the flexibility of the EQ settings! We are also glad you found a creative way to integrate them with your PS5 for an enhanced gaming experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great headphones, I wish that they had a wider range of support for audio codex like APTX etc. The head band is a bit tight as well, I dont have a very big head. The material also makes your ears sweat. I would wait for a sale before purchasing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DvantaeT,

      We are truly heartened to learn that you are enjoying the great performance of your new headphones. We deeply appreciate your feedback regarding the codec support, headband fit, and ear cup materials, as insights like yours help us continually improve our products.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    XM4 vs XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying… these headphones are really nice and techy. They have a lot of update features in comparison to the XM4’s and a tighter fit on the head. They also have a smoother transition in between devices and no speaker pops or cracks. However, they were too tight for my head and I did not enjoy the AI feature of the headphones. The voice became quite annoying and the headphones were so tight that they caused a headache. I also noticed that they may have been quieter, in comparison to the XM4’s. If you want some headphones more on budget, go for the XM4’s, as they are really high-quality as well. If you can afford the XM6’s, stick with them. Skip straight over the XM5’s, as they have a lot of faulty designs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MakaylaR,

      Thank you for choosing Sony.

      It's a true pleasure to hear your detailed insights on the WH1000XM6 headphones and how they compare to the WH1000XM4. We sincerely apologize that the fit and AI feature caused some discomfort during use. Your observations regarding sound quality and seamless device transitions are invaluable, and we greatly appreciate your thoughtful feedback. Input like yours is essential as we continuously work to refine the comfort and performance of our products. Thank you for sharing your experience and recommendations; they play a crucial role in helping us enhance our offerings.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones.Sounds great and noise canceling is good too.Much greater range than previous pair of Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jonnycat4!

      We are so glad to hear your WH-1000XM6 is hitting the mark! It’s awesome that you’re noticing that improved wireless range compared to your previous pair—we know how important it is to be able to move around your home or office without missing a beat.

      Welcome to the next generation of Sony sound!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphone!!! Great sound quality!! Worth the money!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the glowing review, MonikaS!

      We are thrilled to hear that the WH-1000XM6 is delivering the sound quality you expected and that they were worth the investment. Enjoy the music!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Sony Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good but I would not consider it exceptional. I was actually a little disappointed when one considers the price. Overall, I think it is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KirkM!
      Thank you for taking the time to share your review.

      It is most rewarding to hear that you find the sound quality of your WH-1000XM6 to be very good overall.
      We appreciate your honesty regarding the price and performance.

      To get that exceptional sound you’re looking for, we recommend using the "Equalizer" settings in the Sony | Sound Connect app to manually boost the Clear Bass or adjust the highs to your liking.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    The ones to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones on the market right now. Would 100% recommend and would be even more worth it on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KobyW,

      We are thrilled to hear that you are enjoying the sound quality of your new WH-1000XM6 headphones! It is great to know that you are finding them to be a top-tier listening experience and would recommend them to others.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing quality of sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is pretty amazing. Would recommend for quality, and longevity of battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DUSTYA,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the impressive sound quality and long battery life of the WH1000XM6 headphones. Providing a rich audio experience alongside lasting performance is something we take pride in, and your recommendation means a lot to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've owned. Noise canceling works amazing. And the feature to turn the noise canceling off while taking my nightly walks so I can still be aware of my surrounding is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NicoleP,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying your WH1000XM6 headphones. It’s wonderful to know that the noise-canceling feature enhances your experience, especially with the thoughtful option to disable it during your nightly walks for safety. Your detailed feedback truly highlights how these features can blend convenience and awareness seamlessly. We appreciate you sharing your experience and hope your headphones continue to accompany you on many more enjoyable walks.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones in the MARKET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had the sony whx 4 they were the best ones over beats and earbuds. The noise cancelation in the New whx6 are revolutionary. I feel like im in the tv show wearing these headphones. Watching movies got 10 times better do it for you. When you out these on the world is yours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrCryptoG,

      We're so happy to hear that your new WH-1000XM6 headphones are exceeding your expectations and that you're experiencing the world of immersive audio! It's fantastic to know you're feeling a revolutionary difference, and that they're making your movie-watching experience so much better.

      The feeling of being "in the TV show" is exactly what we strive for, and it's all thanks to our next-generation technology. A standout feature of the WH-1000XM6 is the upgraded HD Noise Cancelling Processor QN3. This new processor, combined with a 12-microphone system, works to fine-tune and optimize the noise cancellation in real time, making distractions virtually disappear.

      Thanks for choosing Sony, have a phenomenal day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Good for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit insanely well and are comfortable to wear for long durations tho you can’t really lay down with them unless you’re flat on your back. The EQ settings are really great for a customizable listening experience too! All in all well worth the money, I’m happy with my upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisB,

      Thank you so much for the 5-star review! We couldn't be happier to hear that you're enjoying the comfort and customizable listening experience with the WH-1000XM6 headphones. It's awesome to know that the EQ settings are helping you get the perfect sound for your needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Great sound quality and battery life. Buy them. You won't regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Backhandace!
      Thank you so much for taking the time to share your excellent review! It brings us great satisfaction to hear that you have absolutely no complaints and are loving the great sound quality and battery life of your WH-1000XM6 headphones.

      We appreciate your decision to go with Sony!
      Kind regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelation.. really good sound and very nice transparency quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianM!
      Thanks so much for sharing your feedback with us!
      It is fantastic to know that you are loving the sound quality and the clear transparency mode on your WH-1000XM6.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Sony review

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great Sound. The quality of bass is pretty strong especially with the customization of the EQ. Pretty decent for the gym wouldn’t recommend for running but for lifting weights is definitely great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielH,

      We are thrilled to hear you’re enjoying the powerful bass and custom EQ features of your new WH-1000XM6 headphones! It is great to know they are performing well during your lifting sessions. We appreciate your feedback regarding their use for running and will certainly share this with our product team as we continue to refine the fit and stability for all types of athletes.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise-canceling headphones you can buy right now—premium, powerful, and super versatile

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShifanS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you recognize the WH1000XM6 headphones as a top choice for noise-canceling. Your appreciation of their premium quality, power, and versatility means a lot to us. It's rewarding to know our product enhances your audio experience so well.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent Sound and Noise Cancellation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with these headphones. The sound quality is outstanding, the noise cancellation works extremely well, and the battery life is excellent. They are comfortable to wear for long periods and connect quickly to my devices. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BLAKEH,

      It is truly wonderful to know that your new WH1000XM6 are delivering such an outstanding experience. We are delighted that the top-notch sound quality, powerful noise cancellation, and long battery life are keeping you comfortable and connected throughout the day.

      Thank you for choosing Sony to elevate your audio experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones to use the noise cancelation is of top quality also i would recommend buying these headphones even for the price i would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoJ,

      We are honored to hear that the WH-1000XM6 is providing you with such top-quality noise cancellation and that you feel they are a worthwhile investment!

      The incredible silence you're experiencing is powered by our new HD Noise Canceling Processor QN3, which is significantly faster and more powerful than previous generations. This chip works alongside 12 integrated microphones to analyze and cancel out ambient noise in real-time with unparalleled precision. Combined with our custom carbon fiber drivers for studio-quality audio and a newly refined foldable design, these headphones are crafted to deliver a truly premium experience whether you are traveling or relaxing at home.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    GREATEST NOISE-CANCELING HEADPHONES EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't ask for better noise-canceling headphones! The noise-canceling is such art, and even the built-in 360 Cinematic audio is actually off the hook! I highly recommend this to people that are sensitive to noises, and to help those to relax!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankMignona, thank you so much for your amazing feedback! We're elated to hear that the noise cancelling on the Sony - WH1000XM6 has made such a powerful impression, it truly is a blend of technology and art. It's great to know that the 360 Reality Audio also delivered that immersive experience you were hoping for. And we're really glad these headphones are helping you relax and find peace in noisy environments. Thank you for choosing Sony! Regards, -Dominick Sony_US