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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,358 reviews
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not bad regarding sound quality, but when you want headphones and want to blast your music and don't want others to be able to hear what you're listing to, these aren't it. They're good tho I recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoZ!
      We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.

      We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Favorite headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend to anyone who’s looking for good headphones wear them to play games and for casual and it’s perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying your WH1000XM6 headphones for both gaming and casual use. It’s wonderful to know they’re fitting seamlessly into your daily routine and enhancing your experience. Your recommendation means a lot to us, and we’re grateful you took the time to share your positive thoughts.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.

      The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.

      Thanks for choosing Sony, have an excellent day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Best headphones i’ve ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosueL,

      We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony 1000XM6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are aesthetically pleasing to look at and sound amazing. I recently lost a pair of headphones in Tokyo and needed a replacement quick. I did allot of research on Youtube and the XM6’s were highly regarded, which made my decision allot easier. These feel great on my head and over my ears. The noise cancelling function on these headlhones is excellent for the type of environments I’m engaged in. I’m sfill learning about the XM6’s functionality, but for now I’m really happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoshuaC!

      We are so glad that the WH-1000XM6 could step in as a worthy replacement after your trip to Tokyo! It’s great to hear that all that research paid off and that you're finding them both aesthetically pleasing and comfortable for long-term wear.

      The improved noise cancellation is a big part of what makes this generation special, so we're thrilled it's helping you stay focused in your daily environments. Since you're still exploring all the new features, you’re in for a treat as you discover how the enhanced AI processing adapts to your surroundings even better than before. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cancellation noise. I recommend using it when you travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AlejandroE!

      We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.

      Thank you for choosing Sony and for the high recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect blend of powerful noise cancellation and high-quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RAJESHD,

      We are thrilled to hear that you are enjoying the perfect balance of sound quality and noise cancellation on your new WH-1000XM6 headphones! It is great to know they are meeting your expectations for a high-quality listening experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Really Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is just awesome. I like the controls the app gives you, but out of the box these sound amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lostin,

      We are elated to hear that the sound quality of your WH-1000XM6 has blown you away right from the first listen!

      Our engineers worked tirelessly to ensure these headphones provide an awesome signature sound straight out of the box, but we are so glad you are also exploring the Sony | Headphones Connect app. The app is the perfect way to truly personalize your experience, whether you're fine-tuning the Equalizer to your specific taste or optimizing the industry-leading Noise Canceling for your environment. It’s great to know that the combination of our hardware and software is hitting all the right notes for you.

      Thank you for choosing Sony and for allowing us to be the soundtrack to your day.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    This is the way

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality would definitely recommend to anyone looking for the best of the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickW,

      We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great highs, great bass. All around excellent sound experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rattleflake33,

      Thank you for choosing Sony!

      We're excited to hear that the WH-1000XM6 headphones deliver great highs, bass, and an all-around excellent sound experience. Your feedback encourages us to keep crafting products that bring rich and immersive audio to your everyday life.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. Sound is superb and thr ease of use make it an amazing product, great price too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoniS,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the superb sound quality and ease of use have made them the best headphones you've owned. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    They sound great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great quality and sound amazing. I recommend them to everyone I know!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IndaleciaC,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the great quality and amazing sound of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful you’re sharing your positive experience with others. It’s always rewarding to know our products make a meaningful difference in your daily life.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality the fir was a bit getting used to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jakenj!

      We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 2 out of 5 stars

    Amazing Features, Below Average Sonic Performance

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just as I remember but way better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel on the plane to block out the noice and the sound is great. Love the touch controls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlackSpruce!
      Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    One of the best headphones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The noise canceling feature is top tier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, user843243!

      We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best headphones that I have ever used!!! The Sound is amazing, I really recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gracev,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony xm6 headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely love them!! sound is fascinating!!! These are the best I have purchased !!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaisyP,

      We are truly heartened to learn how much you adore your new headphones! Knowing that the fascinating sound quality makes them your absolute favorite purchase brings us immense satisfaction.

      Thank you for trusting Sony to deliver your daily soundtrack.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade to the newest version as often as possible. Been very happy with Sony over the ear headphones for many years now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Purchaser,

      It’s rewarding to hear that you have been a loyal fan of our over-the-ear headphones for so many years and that you continue to upgrade with each new generation!

      Your ongoing trust means the world to us, and we are glad to keep delivering the cutting-edge performance and comfort you've come to expect from our latest lineup.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I like it and great sound and quality!!!

    I would recommend this to a friend