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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1360 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,358 reviews
  • Rated 5 out of 5 stars

    Great flagship headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great premium headphones for a premium price for sure. Good for airplanes or long drives

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LUKE,

      We could not be more pleased to hear that your WH-1000XM6 headphones are delivering that top tier experience! Crafting an industry leading design involves blending luxurious comfort and pristine acoustics so that noisy cabin environments on airplanes or long highway stretches fade completely into the background, leaving you with uninterrupted clarity and studio grade performance.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    best noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphone out there, when this headphone was turned on with the noise canceling on it is like a sound dampening bubble around you. Great headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your incredible review, Michael!

      We are absolutely thrilled to hear you call the WH-1000XM6 the best noise canceling headphone out there! Your description of feeling like you are in a "sound dampening bubble" is a fantastic compliment and perfectly captures what we aim for with our industry-leading Noise Canceling technology.

      It's rewarding to know that the advanced processing and multiple microphones are delivering that level of pure, uninterrupted immersion for you.

      Thank you again for choosing Sony to be your companion for great sound and silence!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Best Wireless Noise Cancelling Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used by nursing home patient and they block out noise very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello there,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones are effectively blocking out noise for the nursing home patient. It's rewarding to know our product is making a positive difference in such a meaningful setting. Thank you for sharing this experience; it inspires us to continue delivering quality and comfort that truly support our users' daily lives.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    1000-xm6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best noise cancelling, sound top tier love it, the quality not strong than xm5 but overall is still 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello QuanN,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-1000XM6 headphones deliver top-tier noise cancelling and sound quality that you love. It’s great to know that, despite some differences compared to the WH-1000XM5, the overall experience remains exceptional. Your positive feedback truly inspires us to keep innovating.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first over the ear NC headphones. I must say great start for me. The NC is phenomenal. I used it to take naps in a noisy hospital visit and the battery life was more then enough i got easily 8 hrs worth with some battery left. The top bar i feel can be a bit more comfy but i do have a pin head so maybe that was it. Besides that im always finding an excuse to wear them. If you want quality sound? Its there, but tbh there are better solutions for that. This one just checks off everything very well with NC bieng spectacular.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayG!
      Thanks so much for taking the time to share such detailed feedback on your WH-1000XM6 headphones. We are delighted to hear that they've been such a great start for your over the ear noise canceling experience!

      We're particularly proud that the noise cancelling is spectacular and helped you during that noisy hospital visit.

      We appreciate the honest feedback on the headband comfort; while fit can be tricky, we constantly look for ways to enhance design.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    I loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever Sony headset i ever got and i love it wil never go back to different ones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flyyjs,

      It makes us really happy to hear that your first experience with our audio lineup has been such a massive success! We love knowing that the immersive sound and comfort have won you over for good, and we are honored to welcome you to a lifetime of premium listening.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. They sit well in head. Also very lightweight they sound amazing awell

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abe189!
      Thank you so much for taking the time to share your feedback with us.

      We are thrilled to hear that you love your WH-1000XM6 headphones! It is fantastic to know that they sit so well on your head, feel super lightweight, and deliver such amazing sound.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best Buy Forever Shopper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous owner of the Sony XM5, the XM6 headphones have vast improvements on sound quality and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisH,

      It is truly wonderful to know that you are enjoying the advancements in sound quality and noise cancellation on your new WH-1000XM6, especially coming from the previous generation.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort and I wear it to do absolutely everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Miguel,

      Thank you for choosing Sony!

      We're excited to hear that you enjoy the comfort of the WH1000XM6 headphones and that they have become a part of your daily life. It's wonderful to know they accompany you through all your activities, making each experience more enjoyable. Thank you for sharing your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these headphones and I loved the noise cancellation on them, I recommend these headphones to everyone. The headphones were definitely worth 500 dollars, this was one of my best purchases yet and you guys should get it too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChingonGus,

      Thank you for choosing Sony!

      It's a true pleasure to hear you're enjoying your WH-1000XM5 headphones so much! We're glad the exceptional noise cancellation is making such a difference for you and that you consider them one of your best purchases. Thank you for recommending them; we truly value your support and hope you continue to have a fantastic listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Barely have to charge, you can change a lot of settings in the app. Great for bus rides or normal everyday activities

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Char,
      Thanks so much for the great review on the WH-1000XM6 headphones!
      We are excited to hear that they are working great for you, that you barely have to charge them and that you find the app helpful for changing settings, especially for things like bus rides and daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their quality and sound. I had the previous version too, but they improved these a lot. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, FredyG!

      We’re so happy to hear that you are loving the quality and sound of your new WH-1000XM6! It’s great to know that, as a previous owner, you’ve noticed the improvements we've made to this generation. We truly appreciate your continued support and are thrilled you're happy with your purchase!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Comfort and Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones exceeded my expectations and will bring me back to Sony soon again for audio devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioG!
      Thanks so much for the wonderful review!

      We are thrilled to hear that your new WH-1000XM6 headphones exceeded your expectations and that you'll be back for more Sony audio gear soon.

      We are so happy to have you as part of the Sony family!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    The best Bluetooth headphones I've ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesE,

      Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.

      Thanks for choosing Sony, have a powerful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony xm6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over ear headphones love it… overall a good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MinkailuD,

      We are beyond pleased to hear that you are loving your new WH-1000XM6 headphones! There is nothing we enjoy more than knowing our customers are happy with their purchase. We hope you continue to enjoy the premium sound and industry-leading noise cancellation during all your listening sessions.

      Thank you for choosing Sony to be your companion in sound.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent choose! This product is amazing! Great sound and noice free

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GloriaB,

      We are thrilled you are loving your new WH-1000XM6 headphones and enjoying the exceptional sound and noise cancellation!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for our daughter. She loves these things. It's amazing the sound that comes out of them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerID,
      Thanks so much for sharing your feedback with us! We are thrilled to hear that your daughter is loving her new Christmas gift.

      The WH-1000XM6 features our most advanced noise canceling yet, alongside a super comfortable design for long listening sessions. Plus, the battery lasts long enough to get her through days of music and calls without needing a charge.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Soney HR. I play Serix music like Barbra Streisand on the Sony HR . Also I even play my wife singing and hearing on the SoneyHR

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC,

      We are overjoyed to hear that you and your wife are loving your new WH-1000XM6 headphones! It is wonderful to know that they bring such great clarity and joy to your favorite music, and especially to your wife's recordings.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love them! Very please with the sound cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Laura,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your WH-1000XM6 headphones and are enjoying the noise cancellation feature. It’s wonderful to know they’re providing the immersive experience you were looking for. We appreciate your support and are always here to assist.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great sound and quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a 4/5 because I ended up replacing the ear cups with an aftermarket brand that offered more cushion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the detailed feedback, DANIELM.

      We are glad to hear that you are enjoying the overall experience with your headphones, though we understand that comfort can be quite personal. We want our gear to feel just right for everyone, so we are passing your notes about the ear cup cushion along to our engineering team to consider for future designs.

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US