Customer Ratings & Reviews

Hello EphraimN,

Thank you for choosing Sony!

We're beyond pleased to hear that you're enjoying the WH1000XM6 headphones! It's fantastic to know that you find their sound quality superior to other products. We truly appreciate your feedback and hope you continue to enjoy your listening experience.

Best regards,
-Fred

Hi SupremePatron,

It's fantastic to hear you're loving the Sony WH-1000XM6 headphones, especially the improved ANC that eliminates its own white noise, a significant upgrade! While the soundstage is good, it's understandable to miss the "Clear Bass" option from previous models, though the new 10-band EQ in the Sony Headphones Connect app offers ample flexibility to fine-tune the bass to your preference. Your practical advice about opting for the black color for demanding activities like exercise or dirty work is also wise, as the darker finish is generally more forgiving of smudges, sweat, and general wear than the silver.
Thanks for choosing Sony.
-Eliab

Hi Ashi, we are truly grateful to hear your feedback!
The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Aaron,

We are glad to hear the noise canceling is helping you! You can manage or disable the automatic device switching by visiting the "System" tab in the Sony | Sound Connect app and adjusting your Multipoint Connection settings.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Vic06,

Thanks for your fantastic review of the WH-1000XM5 headphones!

We're thrilled to hear you're enjoying their great sound quality and especially that you find the noise cancellation to be one of the best in the market! That's exactly what we strive for!

We hope you continue to have an incredible listening experience with your XM5s.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi AldoC,

We are absolutely delighted to hear how much you love your new WH-1000XM6 headphones and truly appreciate your high recommendation. Delivering an amazing, premium audio experience for our customers is what we strive for.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Mc007,

Thank you for choosing Sony!

We're excited to hear that the WH1000XM6 headphones have made such a remarkable difference for you. It's wonderful to know they stand out as the best-sounding headphones you've owned and offer a significant upgrade. Thank you for sharing your positive experience!

Best regards,
-Fred

Hello INOCENCIOF,

Thank you for choosing Sony!

We're elated to hear that you highly recommend the WH1000XM6 headphones. It's wonderful to know that the design and performance resonate so well with you, reflecting the dedication we put into creating exceptional audio experiences. Your enthusiastic endorsement means a great deal to us and motivates the team to continue delivering quality products.

Best regards,
-Fred

Hi Santiago,

Thank you for the wonderful feedback! We're thrilled to hear that you love your new WH-1000XM6 headphones and had such a fast, positive experience with the store team.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for your enthusiastic review, JorgeR!

We are absolutely thrilled to hear that you love your new WH-1000XM6 headphones and that you think they're the best! It's fantastic to know that you are enjoying the premium sound and bass quality.

Thank you again for choosing Sony!

Best regards,
Gus,
Sony Social Media Team

Thank you for your review, LatoshaC!

We are delighted to hear that you are enjoying the great sound and particularly appreciate the noise canceling feature of your WH-1000XM6 headphones. We designed these to deliver truly immersive sound and industry-leading quiet, so it’s wonderful to know we've met your expectations.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi WiggsD,

We are excited to hear that you absolutely love everything about your new WH-1000XM6 headphones!

It is incredibly rewarding to know they are delivering an amazing experience for you. We designed these headphones to push the boundaries of premium sound, combining our most advanced noise canceling technology yet with an ultra-comfortable design that you can wear all day long. Hearing that they have hit the mark for you in every way is exactly what we strive for.

Thank you for choosing Sony to elevate your audio experience.

Regards,
Dominick

Hi MasonC, thanks for posting. We're glad that you're enjoying the WH1000XM6 at the gym thanks to their fit and comfort. We appreciate you choosing Sony. -Jenn

Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick

Thank you for the fantastic review, DavidC!

We are absolutely thrilled to hear that you love your WH-1000XM6 headphones! Knowing that you recognize the best quality and best sound is a wonderful compliment to our team.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Marcosafa,

We are sorry to hear about these concerns with your WH-1000XM6 headphones. To prevent accidental button presses while lying down, we recommend adjusting your head position or using the Sony | Headphones Connect app to customize or disable specific button functions. Regarding calls, you can enable "Speak-to-Chat" or use voice assistants like Siri to accept calls hands-free.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JohannA,

That's wonderful feedback! We are delighted that you find the WH-1000XM6 headphones to be a clear upgrade from the XM4 and XM5, specifically highlighting the improvements in comfort and software.

Thank you for choosing Sony!

Best regards,
Eliab

Hi GameGirl,

It is great to hear that you are loving the crisp sound quality and the customizable adjustments on your new headphones. We designed them to give you complete control over your listening experience, so it is wonderful to know they are delivering exactly what you were looking for.

Thank you for choosing Sony to elevate your daily audio experience.

Best regards,
Dominick

Thank you for sharing your feedback, Mike! It is most rewarding to hear that the WH-1000XM6 headphones have set a new standard for your listening experience. At Sony, we strive to deliver premium sound, industry-leading noise cancelling, and enhanced comfort. With our latest advancements—like next-generation processors and refined ear cushion materials—our goal is to ensure immersive, high-quality audio and long-lasting comfort for every listener. Your satisfaction confirms the value of these innovations, and we're grateful to be your choice for over-ear noise cancelling headphones.
Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello Celsius,

Thank you for choosing Sony!

It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

Best regards,
-Fred