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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1361 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,359 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, love my headphone. Sound quality is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sacon!
      We are immensely pleased to hear your thoughts on the WH-1000XM6!

      The headphones are designed with advanced noise cancellation and a super comfortable fit, so every detail in your music comes through clearly and you can enjoy long listening sessions without any hassle.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, flawless sounds and noise cancellation is unmatched!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaiahI, thank you so much for your amazing review! We're honored to hear that the Sony - WH1000XM6 have been your best purchase of the year. It's great to know you're enjoying the flawless sound and industry-leading noise cancellation. Thanks for choosing Sony to elevate your listening experience! Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noice cancellation and audio, I would say that fit is tighter than other headphones, as reference I would say that the AirPods Max are more comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.

      Thanks for choosing Sony. Have a nice day!
      -DIegoV Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great set of head phones. Noise canceling headphones I have ever worn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlekP! It's a true pleasure to hear how much you're appreciating your new WH-1000XM6 headphones!
      We designed them with industry-leading noise cancellation and crystal-clear audio to deliver an exceptional listening experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Great, if you use your own eq setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stock eq setting it ships with is awful. However, the eq itself is quite comprehensive and you can dial the sound to your taste pretty quickly. DEFINITELY EXPERIMENT WITH EQ because my first impression when I used it for the first time wasn't very good. Then I spent some time tweaking the eq settings and am now very happy with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VishalN,

      We are thrilled to hear that after personalizing your settings, you are now very happy with the sound of your WH-1000XM6!

      We appreciate you sharing the tip to experiment with the equalizer to find that perfect balance. It is wonderful that you are now enjoying the benefits of High-Resolution Audio and LDAC support, which ensure exceptional sound quality and detail even when listening wirelessly.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    buy them don’t hesitate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect they have beautiful noise cancellation and everything you could ask for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dylant,

      Thank you for choosing Sony!

      We're excited to hear that you're enjoying the WH-1000XM6! Their exceptional noise cancellation truly sets them apart, and we’re thrilled that they have surpassed your expectations. Thank you for sharing your feedback with us!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Overall nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earl,

      It’s rewarding to hear that you are finding the noise cancellation on the WH-1000XM6 to be so effective. Our engineering team has worked tirelessly to refine our dual-processor technology and multi-microphone array to ensure that even the most unpredictable ambient sounds are neutralized, allowing you to enjoy your audio in a truly isolated and high-fidelity soundstage.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love these head phone ..got it as a gift very comfortable and features worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, DmoM!

      We are absolutely thrilled to hear that your son is loving his new WH-1000XM6! It's fantastic to know they were a successful gift and that he finds them very comfortable.

      We appreciate you mentioning that the features were worth the price. We design these headphones to deliver a truly premium audio experience, comfort, and top-tier noise cancellation, so it's rewarding to know we've met that high standard for him.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. The voice support is a cool feature but gets annoying when im trying yo listen to music while working out. The app is very easy to use though so I can switch it on or off as needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      We are immensely pleased to hear that you are absolutely loving your new headphones! It is great to know that you find the app easy to navigate, allowing you to quickly customize features like voice support to suit your workout routine and listening preferences perfectly.

      Thank you for making Sony part of your daily rhythm.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made! Long battery life and also great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeZ,

      We are delighted to hear that this has been your absolute best purchase!

      Providing an exceptional blend of long-lasting battery life and immersive sound quality is exactly what we strive for, and we are glad your new WH1000XM6 are keeping you connected to your favorite music throughout the entire day. Your satisfaction means the world to us, and we look forward to keeping you plugged into great audio experiences for a long time to come.

      Thank you for making Sony part of your daily entertainment.

      Regards,
      Dominick Sony_US

  • Rated 3 out of 5 stars

    Good audio, bad durability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the audio of this set of headphones is great along side with the noise canceling, however... i cant get behind the fact that the build quality is lacking. It feels like it can snap in half with a slight bend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonJ,

      Thank you for considering Sony products.

      We apologize for the inconvenience and any concern regarding the build quality of your WH-1000XM6 headphones. While we are pleased you are enjoying the audio and noise canceling, we take your feedback on the structural feel very seriously.

      We will forward your comments to our dedicated Sony team for their thorough review. Please be assured that these headphones are engineered with high-quality materials designed for long-lasting durability while remaining lightweight for comfort. We continue to work diligently to enhance our products based on your valuable input.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding headphones with better bass than last version.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, NathanielL! We're glad to hear that you're enjoying the WH-1000XM6 and noticing an improvement in bass compared to the previous version. Delivering exceptional sound quality is a key focus for us, and it's great to know that these enhancements made a difference in your listening experience. Your comment about them being the "best sounding headphones" is appreciated and encourages us to continue innovating for even richer audio in future models.

      Thank you for choosing Sony and for your wonderful feedback—it truly motivates us to continue striving for excellence products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony mx6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation was amazing. I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GioC,

      Thank you for choosing Sony!

      It's truly wonderful to know that you're enjoying the noise cancellation on your WH-1000XM6 headphones. We're happy to hear you have no complaints, and we hope you continue to enjoy them!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best noise canceling headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing headphones work great and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omar, thanks so much for the fantastic 5-star review! We're thrilled you're loving your new Sony WH-1000XM6 headphones. It's great to hear that their industry-leading noise cancellation, upgraded sound quality, and improved comfort are truly elevating your listening experience. We designed them for exactly that, and we hope you continue to enjoy countless hours of immersive, crystal-clear sound! We appreciate you choosing Sony. Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Best Bluetooth headphones now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound great anc and they added more features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamel,

      It's wonderful to hear you're loving your WH-1000XM6 headphones! We're delighted that you're enjoying the great sound, excellent ANC, and the added features. Your enthusiasm is fantastic! Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    #1 headphones on the market for Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever had and the touch pad is very responsive for volume and skipping songs or pausing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VisualEyez!

      We’re thrilled to hear these are the best Bluetooth headphones you’ve owned! It’s great to know the touch controls on the WH-1000XM6 are making it easy for you to manage your music and volume on the fly.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and overall performance. Best headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your kind words about the WH-1000XM6, AraceleJ! We're thrilled to hear you're enjoying the best-in-class sound quality and all-around performance. Sony is committed to delivering an exceptional listening experience, with industry-leading noise cancellation and advanced audio technology designed for your comfort and satisfaction. Your feedback motivates us to keep raising the bar for headphone innovation and quality.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever in purchasing these.Air max is over rated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YasmineC,

      That's absolutely fantastic to hear! We're delighted you feel the WH-1000XM6 was the best decision, and we appreciate you recognizing their superior performance. Enjoy your exceptional listening experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    love these headphones !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Hoping to have had atleast a button or more. This don't ompact or the pointd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My soud my music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that is one of the best sounds ways so far i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. AdrianaOM,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US