Customer Ratings & Reviews
- Model:
- HDRX4BL
- SKU:
- 6302877
to a friend
Customers are saying
Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Good but not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted this to be the end all be all for universal remotes. Used all the Logitech remotes and hated them. Difficult setup, issues with them not working all the time. This makes it's easier to switch between devices but still not that full hub to allow you to access all your devices with complete ease. Have had numerous times where I have had to restart the device the next morning. TiVo causes some type of HDMI crash
I would recommend this to a friendBrand response from CaavoSupport
Posted .Thanks for your review. Our support team would love to look in to the issue you're experiencing with your Control Center and TiVo. Please reach out to us here: https://support.caavo.com/hc/en-us/requests/new?chat=true
- Pros mentioned:Voice controlCons mentioned:Performance
Solid but in no way spectacular
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I preface this by saying, I have given almost all my reviews 5 stars, but this is an interesting one. On the surface, it seems like a more modern version of the dated Harmony controls. And while it works well to perform basic universal remote functions, the added bells and whistles are useless. Selecting an app directly or even a specific show on an app in a streaming device takes forever. Not worth it. Plus, I more times than not have to wake up the remote by moving it before it will work. Finally yesterday, I set up my Harmony Companion again. So much better. Brining this one back. Sorry, Caavo. You have potential and vision. But the performances are amateur hour.
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .Thanks for leaving a review! You are able to turn change the remote sensitivity in your remote settings. It sounds like you may be running into some longer than usual load times. I suggest reaching out to our support team here: https://support.caavo.com/hc/en-us/requests/new?chat=true
- Cons mentioned:Performance
Nice addition to home theater set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty much like it should. I especially like being able to assign certain streaming apps to specific streaming devices. Took one star because it can be a little slow to switch between devices and sometimes the sound does not start right away when opening a video on certain apps.
I would recommend this to a friendBrand response from CaavoSupport
Posted .Hi CTTeach313 - Love your feedback. We are constantly working to make the product better and better.
- Cons mentioned:Performance
Terrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worse piece of tech that I ever had. The concept is great, but the execution is extremely poor. It freezes constantly. It takes a long time to start, it restarts by itself often. I don't recommend it.
No, I would not recommend this to a friend