Customer Ratings & Reviews
- Model:
- HDRX4BL
- |
- SKU:
- 6302877
Customer reviews
Rating 4 out of 5 stars with 306 reviews
(306 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Hdmi, Voice controlCons mentioned:Subscription fee
Rated 1 out of 5 stars
This device is $229
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device PAY WALLS you. From all the research and even some of the reviews I had read I was under the impression I had 45 days to try the features then if I liked them I could proceed to purchase the subscription for this device which to save others the trouble is $3.99/mo $39.99/yr & $129 lifetime which you HAVE to create an account just to see all these prices. Nowhere on the site could I find the lifetime pricing without creating an account. Also this device requires you to enter your credit card info right from the start just to use it. I then have to cancel my subscription if I DON'T want the extra features. Hey caavo If you really want to push that the service pricing is required rather than optional why don't you make it a prompt at the register day of purchase instead of me having to make an account, enter my card info just to find out pricing then cancel it all if I just to use this device as the fancy hdmi switch it is? For example Office 365 has you swipe a card day of purchase for auto-renew or you can just buy a lifetime version of the software. Then it has you create a Microsoft account. Caavo please learn from this. Have registers give customers the option for auto-renew/lifetime day of purchase then swipe a card. If I had known day of purchase the pricing for the device plans rather than getting it home finding out I can't even use the device without the hassle of punching in my card info then I probably wouldn't be here writing this review right now. It just feels too much like a bait/switch. Had I known upfront these prices I probably would have saved up, got the lifetime, and enjoyed it for what it is. But instead I'm returning it. Thanks Caavo.
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .We're sorry that it wasn't clear that a service plan would be required to get the most out of your Control Center. You are correct that a service plan isn't required to use your Control Center, but we give every customer a free 45 day trial to ensure they find it valuable before paying for the service plan. Information about what the service plan does and the cost is available here: https://caavo.com/products/control-center
- Pros mentioned:Hdmi, Voice controlCons mentioned:Subscription fee
Rated 4 out of 5 stars
more remote than i need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife to replace a cheap universal remote and is used on our main living room tv. We do not subscribe to any streaming services, just cable, so this is used primarily as an hdmi switch for cable, blu ray, and a game console. The remote works the first time, every time, even through a cabinet where it sits (my primary reason for the purchase). She loves the voice control and can get help finding the remote through Google Home when my son takes it into other rooms of the house. The only drawback is that a subscription service is required to operate the device.
I would recommend this to a friendBrand response from CaavoSupport
Posted .Thank you so much for the review and we are glad that control center has helped make your TV watching experience better. The service plan is required for many of the features to be enabled like voice searching, the "watch list" features, and interaction with Alexa/Google. If you want to just use control center as a universal remote to manually switch from device to device, then the service plan is not required. Upon initial setup, everyone gets a free 45 day trial period of the service plan and all the enabled features.
- Cons mentioned:Subscription fee
Rated 4 out of 5 stars
Excellent Control Center for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Caavo works great. I connected 4 inputs (DirecTV, AppleTV, Firestick and a BluRay Player) and sync'd it to Alexa all in just under an hour. Caavo's voice remote works great and using Caavo through Alexa works well for basic functions such as turning things on and off but more advanced commands such as different types of searches are easier using the Caavo remote. I gave it 4 out of 5 stars for 2 reasons: 1) It does require a subscription fee (although $60 for lifetime service isn't too crazy considering the unit was only $50). 2) It is not backwards compatible with older versions of AppleTV. I have a 2nd generation AppleTV and Caavo is not able to search my AppleTV. The Caavo remote functions such as play, fast forward, etc... work once a program is selected on the AppleTV, but it is not able to search the device for programming, including purchased shows on the AppleTV. All in all it is a good enough value that I purchased a second one.
I would recommend this to a friendBrand response from CaavoSupport
Posted .We are glad you're enjoying your control centers. The older AppleTVs do not have a way to download our caavo companion app which allows control center to communicate to the apps within the device. Gen 4 and newer AppleTVs are advanced enough to download our app allowing deep communication.
- Pros mentioned:Ease of useCons mentioned:Subscription fee
Rated 4 out of 5 stars
Best universal remote systrm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've spent a lot of money on Harmony systems. This blows everything else I've used out of the water. Works flawlessly. Very intuitive. Only drawback is the required subscription service.
I would recommend this to a friendBrand response from CaavoSupport
Posted .Thanks for the review, and we appreciate the feedback. The service plan provides access to our hosted services to experience the full suite of Caavo features including:
Voice commands: Tune to a channel, switch sources, say what you want to watch, set a sleep timer, turn on/off and other remote control features
Watch functionality: Editorial recommendations, For Your Consideration, Crowd Surfing, Caavo Cache, Content guides and the ability to create and store Lists.
Universal Search: Access to content libraries that allow you to search across all your linked content including YouTube videos.
If you do not see the value in the service plan, you may cancel at any time. The first 45 days are provided free of charge so you can experience all the features before making your decision.
- Cons mentioned:Subscription fee
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a all in one remote it does that the monthly service is not worth the money you can cancel first 45 days
I would recommend this to a friendBrand response from CaavoSupport
Posted .Thanks for taking the time to leave your review. For people that would prefer not to pay monthly for the Caavo service plan, we do offer a lifetime plan for a one time payment. You can find more info here: https://caavo.com/pages/control-center-service-plan
- Cons mentioned:Subscription fee
Rated 3 out of 5 stars
Good but...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is good but unfortunately you have to pay monthly fee to use it.
I would recommend this to a friend - Cons mentioned:Subscription fee
Rated 1 out of 5 stars
could get to the use the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.even though the product says no subscription needed , they offer 1 month free and you are kind of forced into this free trial. Without credit card I could register and couldn't move beyond registration page. Returned the product.
No, I would not recommend this to a friend











