Customer Ratings & Reviews
- Model:
- HDRX4BL
- |
- SKU:
- 6302877
Customer reviews
Rating 4 out of 5 stars with 306 reviews
(306 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great device
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, just wished it had more hmdi slots for more devices
I would recommend this to a friendRated 4 out of 5 stars
Good guy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product come in handle when I have a limited hdmi ports
I would recommend this to a friendRated 5 out of 5 stars
Great device!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Caavo - Control Center!!! It makes watching TV much easier! I can switch devices so easily. The only thing I don't like ....is that it only works with Alexa sometimes. I will probably cancel the $1.99 membership when it is about to expire, because those features only work sometimes.
I would recommend this to a friendBrand response from CaavoSupport
Posted .We appreciate the review, and we'd be more than happy to see if we can help get Alexa and your Control Center working together reliably. Reach out to us here: https://support.caavo.com/hc/en-us/requests/new?
- Pros mentioned:Voice control
Rated 2 out of 5 stars
Good device for value, but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea to switch between devices, instead ofusing more expensive Audio/video receiver. The drawback is using the remote requires annual subscription, which was a surprise and not acceptable at all. I ended up returning it for that reason.
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .Hi Asmdva - We are sorry to see that you did not see a value in our service plan. You could have used the essential features without the service plan, if you had so chosen to do.
Rated 2 out of 5 stars
Really wanted to like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work reliably with Cox cable. Initially worked, but lost connection. It would only turn the cable box on and off. It would work with my Roku device, but it was very awkward for search and selection. It appeared to work with my Sony Blu Ray player, but I did not actually test it with a DVD. Did not test with Amazon Fire Stick. That wouldn't be fair, because The Fire Stick has always been a clunker. I do believe it is a great idea. It just doesn't function very well. I returned it and purchased a simple 4 hdmi switch. This works fine, I just have to keep several different remotes handy (what I was trying to avoid).
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .We're sorry to see you experienced issues with your Control Center working reliably with your Cox set top box. While we understand you've already returned it, our support team would love the opportunity to get those issues fixed if you'd like to give Control Center another chance. You can reach us here: https://support.caavo.com/hc/en-us/requests/new?chat=true
Rated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neat concept but the remote absolutely sucks. I need real buttons on a remote, not virtual buttons I have to search for on screen. I’m just not into talking to my remote. Sound like it would be fun, but it’s not.
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .Thanks for your feedback. We'll make sure your thoughts on the remote make it to the design team. For now, you are able to customize the buttons on the remote. This article will help: https://support.caavo.com/hc/en-us/articles/360015718371-Customize-Buttons-On-The-Control-Center-Remote
If you need any assistance with this, our support team would love to help. You can reach us here: https://support.caavo.com/hc/en-us/requests/new?chat=true
Rated 3 out of 5 stars
There was a fee so I returned it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a neat concept however it requires a monthly fee which was not clear on the front end. It might be my fault for not seeing it but I did not know that there was a monthly or annual fee involved with using the service.
No, I would not recommend this to a friendRated 5 out of 5 stars
Better than I expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant at the beginning but the Caavo exceeded my expectations by light years. This product is far superior to anything I've ever used and would tell anyone that was considering anything else that they should seriously look at the Caavo, it's magic!
I would recommend this to a friendBrand response from CaavoSupport
Posted .We appreciate the review! We're glad to hear you're loving your Control Center.
Rated 2 out of 5 stars
Great Concept, Poor Execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Concept is great, but doesn't work consistently well. Setup can be a pain, but when finally set up, devices don't always turn off and on together, thereby having to have original remotes close by anyways to synch it all back up again. When it works, it's great, but can't rely on it to work error free for more than a day. Customer Service is not very helpful, bunch of young kids who have to ask someone else to help them all the time. Bought two, couldn't get either to hook devices up properly, so I returned two after Customer Service couldn't help get them working as intended.
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .We're sorry to hear you had difficulties getting your Control Center to control your devices reliably, and that our support team wasn't able to help. We'd like to see where we could improve. If you'd reach out to us here  https://support.caavo.com/hc/en-us/requests/new?chat=true and reference this review, we'd appreciate it.
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor instructions. Sophisticated product. Works well
I would recommend this to a friendBrand response from CaavoSupport
Posted .We're sorry to see that you didn't find the instructions to be easy. We do have an extensive knowledge base at support.caavo.com, and our support team is always happy to help. They can be reached here: https://support.caavo.com/hc/en-us/requests/new?chat=true
Rated 3 out of 5 stars
I guess it’s ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know how I feel about this product. it’s a great splitter passed 4K but I never really truly enjoyed having it hooked up. Maybe, I’ll hook it up again and see if it’s worthwhile to continue with using it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Unbelievable Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still cannot believe I was able to snag this puppy for the unbelievable price that I did. It is so powerful and the best hdmi switcher I ever owned. But it is so much more than that... definitely more than worth it!!!
I would recommend this to a friendRated 5 out of 5 stars
Best device I have ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several universal remotes until now (even Apple TV) and still kept manufacturer remote near by when needed. This solved the issue. Software so user friendly and remote is so good and I feel in live with it.
I would recommend this to a friendRated 2 out of 5 stars
Not a panacea for watching from all my devices
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good in theory, but this device just didn't work with all my devices. It was not the panacea that they said it would be for being able to find anything I wanted to watch or listen to from any of my devices. Also, something I did not know when I purchased was that it required a subscription and that they basically can monitor everything you watch. No thanks... took it back after I realized all this.
No, I would not recommend this to a friendRated 5 out of 5 stars
One Remote to Rule Them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dynamic. Flawless transition between apps. Connects to Echo with Alexa!
I would recommend this to a friendBrand response from CaavoSupport
Posted .Hi Jonathan - We love your review. Friends dont let friends use a TV remote :). Please spread the word...
Rated 3 out of 5 stars
Voice Control Lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to major players like Alexa this device did not cut it. It is a great HD switch but needs improvement on the voice recognition.
I would recommend this to a friendBrand response from CaavoSupport
Posted .We appreciate all customer suggestion and feedback, this helps us improve the Control Center experience. I'll be sure to pass this information up to our development team for review. Control Center does support Alexa integration, which expands your control beyond your Caavo remote and to your Alexa device. You can find the full set of Control Center voice commands here: https://support.caavo.com/hc/en-us/articles/360015967352-Control-Center-Remote-Voice-Commands
Rated 5 out of 5 stars
Looking forward to setting it up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been so busy with work and looking for a new place that I haven’t gotten it setup yet. I’m looking forward to seeing how it works and not having to use multiple remotes!
I would recommend this to a friendBrand response from CaavoSupport
Posted .Thank you for the review. If you have any questions while getting your Control Center set up, please don’t hesitate to reach out to our Support Team. https://support.caavo.com/hc/en-us/requests/new?chat=true. They are here to help.
- Cons mentioned:Subscription fee
Rated 1 out of 5 stars
could get to the use the product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.even though the product says no subscription needed , they offer 1 month free and you are kind of forced into this free trial. Without credit card I could register and couldn't move beyond registration page. Returned the product.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not as good as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit does not control all televisions or sound bars as advertised. It recognizes my tv abd sound bar but couldn’t control volume.
No, I would not recommend this to a friendBrand response from CaavoSupport
Posted .Our support team can help make sure you're able to control volume with your Control Center. Please reach out to us here: https://support.caavo.com/hc/en-us/requests/new?chat=true
Rated 3 out of 5 stars
Average
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just works. It does need an improvement on the software. Once they improve the software, this will be better. Just a hdmi splitter with software that needs improvement.
I would recommend this to a friend











