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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 306 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 306 reviews
  • Rated 5 out of 5 stars

    Really surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at all the features of this device. I knew of most but there was a few that surprised me, you won’t be disappointed in purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well built control center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a well built control center which you can easily switch between different inputs. Got it on sale for less than $25 which is a really good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid universal hub and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, much better than Logitech harmony system. Voice controls could use improvement, but other than that is a solid universal entertainment hub.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We are glad to hear you are enjoying your Control Center. We would appreciate hearing more about improvements that could be made to the voice control. If you have any more feedback you can reach our support team here: https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Rated 5 out of 5 stars

    Nice hub for multimedia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have my Roku, Apple TV, and Fire Cube all in one device that will search all of them for what I want to watch. Wish remote was a little bigger.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks so much for the review. More cool features are coming soon. caavo

  • Rated 5 out of 5 stars

    Not bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch is expensive but I got it on sale for 20$. You don’t need to sign up for a subscription in order to use it as a hdmi switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these Caavo units!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these they work amazing and not to mention Caavo has been great with giving coupons or sending rebate checks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to set up even though it lacked some features that the Harmony Hub has. I would not recommend using it with a smart tv.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for taking the time to share your thoughts on Control Center so far. We would love to hear your thoughts on features you would like to see. You can send suggestions or feedback here: https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Rated 1 out of 5 stars

    Exercise in frustration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to try this device! Unfortunately, now I find myself boxing it up and sending back to Best Buy. My TV and cable box set up all runs through my SonyAV system so I followed the on-line video instructions and disconnected all HDMI cables and reconnected through the Caavo device. That was a chore in itself as I had to pull out the av receiver, cable box, etc., from the media cabinet to get to the back of each device. Once everything was connected I followed the on-screen Caavo prompts and sat for another fifteen minutes while the device downloaded the latest software update. Once that was complete it began the process of recognizing each of my devices. My Sony receiver was a synch but my Oppo blu-ray player and Hawaiian Telcom (Cincinnati Bell) cable box threw it for a loop and it just couldn't recognize them. That failed recognition process seemed to take forever as I watched the percentage bar slowly crawl across the screen! Then it attempted to "learn" the remote features of each of those devices and that process was painfully slow. In the end the Caavo remote couldn't control my cable box so here I am with ANOTHER device in my system when the purpose was to eliminate devices and the need for numerous remotes! The whole installation process must have taken me at least an hour, while the Caavo installation video makes it seem like ten minutes.

    No, I would not recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi coffegeek - I am one of the co-founders of Caavo. While we have a large number of happy customers, it is the bitter experiences like yours that keep us awake in the night. My personal feeling is that Control Center should have worked for you. I would like to have a chance to get my engineering and qa teams on a video call with you to see what might have gone wrong and would truly appreciate if you gave us a chance to do so. Please reach out directly to me via csdirect at caavo dot com. Thanks caavo

  • Rated 3 out of 5 stars

    Good only if you use Netflix or something like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to use with all my devices, but have to give it as present because it good only if you using all network platforms and I do not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good start, getting better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I wasn't excited about this and considered returning it, but over many software updates it continues to get better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God Investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for anyone with multi video output devices. Greatly reduces the need for multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fav gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally does the work of way more expensive HDMI switcher is from major home automation companies for 1/100 of the price

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for your kind words, we appreciate your enthusiasm in Control Center. caavo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way of connecting and switching devices. Got it a very reasonable price good quality pictures and sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is ok for someone looking to get rid of all their devices. It did work at times, but just wasn't a smooth experience. I come from Harmony's, and thought this device would be easier for my family. The family at times weren't thrilled about the Harmony, but they all agreed that they would rather deal with the Harmony than with the Cavo. Maybe a few versions down the road I will try it again.

    No, I would not recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We are sorry that you have not had a smooth experience with your control center. We would be happy to help you iron out the rough spots. You can reach our Customer Support team here: https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Rated 5 out of 5 stars

    Caavo is the best universal control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best universal control and hd video quality all in one super device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little problematic but customer service was great help. Works great specially with Xfinity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caavo control center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great! I wish they made one that controlled more devices, because I would definitely buy one.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We are glad to hear that you are enjoying your Control Center! I have passed your feedback along to our product team on your behalf. If you have any additional feedback we would love to hear it! Our support team can be reached here:  https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I've been looking for. I would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks Hefe for your review. Recommend Control Center to everyone! caavo

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television experience enhanced. I would recommend to anyone

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We appreciate the review! caavo

  • Rated 5 out of 5 stars

    working good so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a great add on for our entertainment center

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We're glad you're enjoying your Control Center!
      If you ever need any help, you can reach out to our Support team here -


      https://support.caavo.com/hc/en-us/requests/new?chat=true caavo