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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 306 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the voice control, ease of use, and HDMI switching capabilities of the Control Center. Many appreciate the straightforward setup and compatibility with various devices, praising the clean interface. However, some users express concern regarding the required subscription fee. A few customers reported occasional performance issues, such as slow switching between devices or the need for occasional restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 306 reviews
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and simplifies the entertainment center. The app integration could use some work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit of time to set up as there don’t provide many instructions but once I got it figured out, it works great!

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We're glad to hear your Control Center is working great after you got it set up, and we're curious to know how we could have made your installation easier. If you could let us know what issues you ran in to, we'd really appreciate it. You can reach out to us here: https://support.caavo.com/hc/en-us/requests/new?chat=true caavo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Use to have to mess with 5 different remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Would't work with Cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to work with LG TV, Vizio Soundbar, Apple TV, Panasonic BluRay, and Cincinnati Bell cable box. It was relatively easy to install but the only device it really recognized was the Apple TV and partially the LG TV. It never worked with the cable box even after the manual set up procedure of pressing buttons for it to learn. I emailed their support who essentially suggested reinstalling and using their IR blasters very close to the cable box. I did this but it never worked. Apparently, there are relatively few devices that it has been certified to work with. I returned the unit.

    No, I would not recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Sabre86. If your Cincinnati Bell cable box is IR controlled, Control Center should have been able t control it. If you would like to give another shot at it, please reach out to '[email protected]' and we will try and set you up right this time. caavo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but requires subscription which is $100 for lifetime.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Control center

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option for control of hdmi devices. Remote is very handy

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any hdmi receiver. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my application!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K switch with up to 4 HDMI inputs? ..and one HDMI out feeding my LG Oled TV Beautifully!! I had a receiver that didn't speak 4K so This was my perfect solution. Turn on an input device (blu-ray or AppleTV etc.) and the TV turns on and switches automatically to the correct device/input. Also works GREAT with my Sonos Amp feeding KEF 301 speakers

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great HDMI switch. Purchased on a deal of a day. Great value.

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for the review, and we're glad you're enjoying your Control Center. caavo

  • Rated 4 out of 5 stars

    Good remote for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well once you learn the ins and outs of it. Not as seamless with Google as they lead you to believe!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good 4 port HDMI switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this device is a good hub if you don't have temper mental walls where picture is not allowed to go through. If you can disable the copyright feature let's say for an example on a PS4 then you'll enjoy the hub. Most normal devices like TV boxes and non game consoles will work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glorified Hdmi Switch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would take my streaming experience to the next level. Instead it became nothing more than a glorified hdmi switch. I change the batteries in the remote control almost monthly because the buttons are so sensitive that it thinks buttons are being pushed even when the remote is sitting on a table.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes switching between devices simple. Easy setup and a nice unit

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thanks for taking the time to leave your review. We're glad you're enjoying your Control Center. caavo

  • Rated 3 out of 5 stars

    Cool system - but not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed like a really cool system, but it just wasn't for us. I wanted an option to control a new sound bar on our tv. I think the Caavo is for people who have multiple devices to control - not us! We returned this to Best Buy & cancelled the Caavo service with no issues. I bought a OneForAll Universal Remote, which I love & does what I wanted at a much lower cost!

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Hi Ruthad12 - We are really sorry that Control Center was not for you. The more devices you have, the more you will love Caavo. I hope you give it a chance as you get more devices connected to your tv. caavo

  • Rated 5 out of 5 stars

    Great product, though IFTTT is hit and miss

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit as a remote control. Allows for only one cable to go to TV which is immensely helpful for wire management. However, I'd love to utilize IFTTT to have Caavo turn my TV led lights on and off with caavo turning on and off. It's possible it's my network configuration, but this rarely works. Otherwise, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well, worked really well for me like it a lot

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      Thank you for the excellent review! caavo

  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Great voice remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice remote saved me $150 from the more expensive tv

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We are glad to hear you are enjoying your Control Center. caavo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was simple to install except for adding Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to simplify your home entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and it’s easy to setup and use

    I would recommend this to a friend
    • Brand response from CaavoSupport
      Posted .

      We're excited to hear that your Control Center setup was a breeze. caavo

  • Rated 4 out of 5 stars

    Better than most HDMI switches but no 3D

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most HDMI switches but doesn't seem to support 3D.

    I would recommend this to a friend
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