Customers consistently note the 24" Top Control Built-In Double Drawer Dishwasher's quiet operation and excellent cleaning performance. The dual drawers are frequently praised for their convenience, especially for smaller loads, and the ease of use is also highlighted. Many appreciate the flexibility offered by the two independent drawers. Overall, the product receives positive feedback for its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 119 reviews
Rated 2 out of 5 stars
Nothing But problems
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this fixed a few times already and it never runs correctly or if at all. The water is always smelly and had the tech come out twice to try to fix it. Now it has so many error code its ridiculous.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This GE Cafe double drawer dishwasher is great and very quiet and does an excellent job washing and drying the dishes. And it looks great in our kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dishwasher works ok, is quiet though get's confused often. The lack of a simple reset button is a design failure. Ordered ridiculously overpriced black replacement handles to better match kitchen and 5 months later still have not received. Horrible for such a high priced appliance.
Though it's great to know that your dishwasher works well, we're sorry to hear that you are not pleased with the quality for the price. Your comments are greatly appreciated as we are always looking for ways to improve. For an update on your handles, please reach out to Best Buy directly. Let us know if we can help in the future. All the best.- Kianna@Café
Rated 1 out of 5 stars
Incomplete Dishwasher Information
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the worst buy I have made in my experience.
The first unit was defective they the installers charge to replace my relief valve charge me over $125 but the actual probel the new dishwasher.
Was replace its working so far but the Wifi and instructions was not provided.I feel that the unit that was installed is a refurbish unit please confirm that
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
From the moment I got it, it was problematic. It would stop working, didn’t wash well, had problem after problem till the 13th month of owning it that it completely stopped working only to find out the motherboard stopped working and since my warranty ended the 12th month it was going to cost (with discounts) $900 to fix. I’m so disappointed because it’s absolutely beautiful.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
We're sorry to hear that you've had this issue with your dishwasher. We certainly know how important it is to have your dishwasher working properly. We'd like to thoroughly investigate this matter. Please send us a private message on our GE Appliances Facebook, Instagram, or X accounts, with your full model and serial numbers, contact information, and a screenshot of this review. -Kacie@CafeAppliances
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Cafe Dishwasher
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this dishwasher. The functionality with two drawers is amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We ultimately couldn’t install this unit since our dishwasher cut out was non standard and placed further from the sink/drain. Other than that, the finish and design was nice. We went with the standard door version.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Excellent diswasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this dishwasher! The option to do a smaller load and the quiet operation are wonderful. Our dishes come out spotless! Would highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
You can not use pods or liquid detergent in this dishwasher! only powder (it is like we live in 1970's)
You need to use a rinse aid in the compartment that is very poorly accessible. No lights anywhere to indicate where you are in the cycle, unless you open it. It does not start by itself when you open it, you have to press start again. Even my 25 year old dishwasher had that feature. Normal cycle takes 2 hours to complete! No manual comes with it, you think for a machine this expensive you should get some information. The water collects and remains in the bottom dishwasher, and stinks over time, and the company says "it is normal"! DO NOT WASTE YOUR MONEY!
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
We appreciate your detailed feedback and can confirm that pods including Cascade® Platinum™ ActionPacs™ and Finish® Quantum® Automatic Dishwashing Detergent are approved for use in all Café dishwashers, along with compatible rinse aids. For lingering odors or standing water, we recommend using a dishwasher cleaner such as citric acid, Cascade® Platinum™ Dishwasher Cleaner, or Finish® Dishwasher Cleaner to help remove buildup and maintain freshness. Lauren@CaféAppliances
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
The best.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is the best dosheasher ive ever had. Highly recomended. It even arrived 1 day before delivery date.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! So beautiful! I am excited about using the two drawers separately or at the same time!
I would recommend this to a friend
Rated 1 out of 5 stars
Save yourself the headaches
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buyer beware! I bought this because of the ability to do two small loads. Since the beginning it did not work. It did not dry the dishes. GE sent a company to the house to fix. The gentleman was rude and disrespectful. Needless to say it wasn’t fixed. Called GE again, another company came out. The rinse aid dispenser didn’t work. Ordered the part, came again. Now I couldn’t run both machines at the same time. One would flood. Called GE again. They had to order all new brains for the machine. They came out again (by now they’ve come over 5 times) and the wrong parts were ordered. GE won’t refund or replace the machine. This has been a nightmare. Regretting spending over 24k on their appliances every day!
Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@CaféAppliances
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Dishwasher
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just had this installed and we are very happy with the dishwasher. It is well made and pretty quiet.
Hello- We appreciate you taking the time to send us your feedback. We are glad that you are pleased with your dishwasher unit and how quiet it is. We hope it brings you convenience and works great for many years! Please let us know if there is anything we can help with in the future. Sincerely-Cafe
Rated 4 out of 5 stars
Easy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not able to use liquid dishwasher with soap meant for dishwashers.
You can use powdered dishwasher detergent, gel pouches, or tablets with this dishwasher. You can read more about this on page 12-13 of the Use and Care Manual (https://content.syndigo.com/asset/0ba134d2-db96-4bca-bb49-25d57a34953f/original.pdf).
Rated 5 out of 5 stars
Cafe is the way
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher is very hard to learn. It comes with a quick guide or you can download the book to learn how to use it. I like the fact that I can run small loads and not have to use the full appliance. Making the choice of buying this one was great for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
at first we loved the dishwasher, it is a beautiful design and very quiet with the option of washing a small or large load. it scratches and dings really easily. if a utensil falls and stops the spinning jets, it doesn't alert you but finishes with the dishes still dirty. i wish the the larger drawer was on the bottom then the top. and almost two years in, it breaks down with techs scratching their heads. get the extended warranty . we're going back to kitchenaid
We are sorry to hear about the issues you've had with your Café model dishwasher. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Pros mentioned:
Drawers
Rated 1 out of 5 stars
do not buy
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
do not buy. i thought we were going to love this. stopped working after a year. collects mold because it’s plastic inside. i host a lot and thought it would be nice because of the 2 drawers, water never empty’s. terrible design
Thanks for letting us know what happened, Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
Rated 1 out of 5 stars
Not practical, racks broke, would not recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit looks beautiful and is quiet. Those are the pros. The main issues we have with this are: 1) there are two drawers both of which could be dirty, running, or clean. We are a family of five. there is no way to tell whether either drawer is running (and it's very quiet), so constantly someone opens a drawer while the machine is running, and then may not restart it. So we constantly have to start the cycle over again. After spending 1000$ on this unit to match our other appliances, we have had to put magnets and sticky notes on both drawers to ensure people know if it's running, dirty, or clean. It's not the sleek look we were hoping for:) 2) even when one of the drawers does make it through a full cycle, often dishes are not clean. The racks on the sides especially tend to leave cups and glasses filthy. Silverware is also routinely dirty at the end of a cycle. 3) The "adjustable" racks broke within a few weeks after installation. we have tried multiple times to reattach them and they fall apart- and when they fall apart, the dishes do not clean, often parts of the racks prevent the machine from spinning, leaving us with a mess of wet dirty dishes.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
For help with the cleaning performance, please follow the suggestions in the "Dishes and flatware not clean" section on pg. 22 of the Owner's Manuals. For help with the racks issue, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, pictures of the racks, and the model/serial numbers of your dishwasher so we can investigate further.
Rated 1 out of 5 stars
Not worth it
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Flooded the kitchen after first use. Didn't act fast enough for Best Buy to rectify they sent me to manufacturer. They came in and said it was out of warranty because it was old. Not happy with Best Buy for installing it to begin with and now I have to fight with GE.
We are very sorry to hear you've had this experience. Please know that you do have a full one-year warranty. If your serial number is showing outside of the warranty, and you purchased this within a year it is still covered. Please reach out to Bodewell Service by calling 1-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.