Customer Ratings & Reviews
- Model:
- CVE28DP4NW2
- SKU:
- 6368981
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the refrigerator's spaciousness, design, lighting, color, and drawers. They appreciate the auto-fill feature and the overall performance of the fridge. However, some customers have concerns about the ice maker's slow production and awkward ice dispensing, as well as delivery delays. Additionally, a few customers find that the stainless steel surface shows fingerprints and smudges easily.
This summary was generated by AI based on customer reviews.
Nicest we have ever had.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely pleased with our new Cafe refrigerator. So many wonderful things about it.
I would recommend this to a friendNever got to enjoy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this fridge but I unfortunately had to return it because the delivery drivers didn’t know how to removed the drawers because they had wiring. It wouldn’t fit through my door with the 2 freezer drawers still attached.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are very sorry to hear you had to return your refrigerator. This is not what we want to hear and are truly sorry for your inconvenience. This information can be found on page 26 & 27 of the installation instructions. We hope that you are able to get the refrigerator of your dreams soon. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
Waited 5 months to get it. Delivery team dented it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We spent 7500 and our stuff was delivered 5 months late and the delivery team dented my fridge. My stove had a gas leak and they wanted me to wait three days for a guy to come fix it. Then since we were complaining the entire 5 months we were told no problem we have a compensation department and you will get the full amount we can give you in gift cards. Now I can’t even get anyone on the phone cause the store says they don’t handle that and gave us a bogus number! Never again do I wanna step foot in the store. When we went to talk to a manager a rude lady said she is in charge and we can’t come in without an appointment. Then she took our invoice into the store and came out and said here is a number and the manager doesn’t wanna come out to talk to you. So again..... not wanting to do business ever again at this point!!
No, I would not recommend this to a friendIt was alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the fridge but after seeing the inside it had a few scratches. But instead of returning it, we just kept it because of the hustle of calling and having to get a brand new one.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate you taking the time to send us your review. We are sorry to hear that you received your unit with some scratches. We understand that can be disappointing. We take feedback seriously and will use this information to help us improve in the future. Please let us know if there is anything else you need or have any other concerns. All the best! Dianna@Café
Incredible distribution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the inside distribution and space. And the finished of stainless steel it’s great
I would recommend this to a friendRefrigerator in love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator and its 5 star. I spend long time for delivery but its the best
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are so pleased to hear you are loving your new refrigerator. This is a beautiful model with many great features. Your business is appreciated! If you have any questions in the future, please let us know. We are happy to help! Joyce@Cafe
Mire light needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful box but gray interior make lights seem very dim The store didn’t have this on display- I bought on suggestion of salesman- Had it been on display I would have never bought it
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. We appreciate you reaching out to us about your beautiful French-Door refrigerator. While we're glad you like the case, we hate to hear you feel the gray interior makes the lights look too dim. We know how important lighting is for the refrigerator, and our Showcase LED lighting is meant to adequately light the interior, including the convertible drawer and bottom freezer door. We regret that the lighting set up wasn't ideal for you, and will certainly send your feedback to our Refrigerator Design team for review and potential adjustment in the future. If you have any other issues or inquiries, we're always happy to assist. -Sarah@GEA
Cafe Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator Only wish the light would turn off
I would recommend this to a friendBrand response from Cafe Appliances
Posted .We're so glad you have loved your new refrigerator so far, despite the light staying on. This is not something that should happen and we would love to help. Send us a message on social media with a picture and description of what's going on so we can get to the bottom of this. We're here to help! -Chris@Café
Amazing Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service , great products. Will definitely recommend!!
I would recommend this to a friendTerrible delivery service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a great refrigerator, but Best Buy delivery is the worst. First they promised delivery on December 30th, them moved it to January 5th. They arrived at my house and pulled the old frig. into the middle of the room. They seems concerned about the installation and said they were going to get a tape measure. Then without a word they left! Now they say they can't deliver until March!! Terrible service!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, we're so sorry to hear about the issues that you've had here with delivery. We can understand how that'd be frustrating for sure. In this case, we'd recommend reaching out to Best Buy to see if they're able to further assist with the situation. We do hope that your delivery and installation is completed soon. All the best. -Michael@Cafe
30 days here and 3 major issues already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Dairy drop in not installed upon delivery. Found out later that it wasn't installed because it doesn't fit. 2. Middle draw handle falls off. Screw thread to hold handle does not catch (at all) on left side. Significant dent where middle handle was attached by installers (on the right side). 3. Ice cubes -- On regular ice cube setting (not crushed ice setting), the ice cubes crush and spit everywhere. Will be happy to update the review if issues are fixed in one visit from the warranty maintenance guy.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello,
We're terribly sorry to hear about the different issues happening with your fridge. This is definitely not what we expect of our products and do understand your disappointment. If you haven't done so, we encourage you to take advantage of your warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737. Stay well! Mike@Cafe
Not received order yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still backordered! Nothing to review as it is still indefinite when it will be received. Call center agent inefficient in following up on the order
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - We're sorry to hear about the trouble you're experiencing receiving your refrigerator. We encourage you to stay in contact with BestBuy for updates on your delivery. We apologize for the inconvenience. Kind regards. Julia@Cafe
Open Box is not the way to go…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the open box fridge for a few months and we are having issues with it.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate.
- Pros mentioned:Overall performance
performs flawlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent purchase device look very modern and performs
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi! We're so glad you like this refrigerator! It's a pleasure having you in the Cafe family, and we appreciate you leaving a review. Have a wonderful day! -Sylvia@Cafe
- Pros mentioned:Overall performance
Stunning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the best looking fridge on the market
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for taking the time to write a review! We’re honored that you’ve given our beautiful Café 4-Door French-Door Refrigerator the distinction of the “Best Looking Fridge on the Market”! We agree that the undeniable style of this stunning refrigerator is only matched by its imaginative features. Thank you for choosing Café Appliances and please feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@Café
cafe fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered last month with faulty handle. Tech said the handle was defective its been 5 weeks we are still waiting on the new handle. We have to open that drawer by the screws.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for reaching out to us. We truly appreciate you choosing this fantastic 4-door refrigerator for your home and taking the time to share your review! We're very sorry to hear that your unit was delivered with a faulty drawer handle and that you've experienced delays in receiving your new handle, as we can imagine that would be inconvenient for you and your family. We'd love to offer you some direction on getting this worked out! It’s extremely important to us to get your products to you as fast as we can; however, we don't have the ability to track a dealer's inventory or estimate how long your order may take to receive. Given this, we encourage you to continue to reach out to your dealer, as they will be your most accurate resource for updates on the status of your order. We're grateful to have you in our Café Appliances family and sincerely hope to restore your trust in us soon! -Eliza@Café
GE cafe
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot recommend GE cafe french door refrigerator. I actually paid more for this fridge than my previous samsung. The Cafe has less features and is harder to use. We will be going back to Samsung.
No, I would not recommend this to a friendDo Not Buy This Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge a month ago, but have issues with the ice maker and freezer just gave out. The service company GE uses sucks and it takes over a week for them to come out. This will be the second time and their techs are clueless. If the fridge worked properly, we still wouldn’t be satisfied with the small ice maker and how long it takes for it to make ice.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi - We are truly saddened to hear about the difficulty you have had with your beautiful Café refrigerator and apologize for your disappointment and inconvenience as this is not the owner experience we want for you. If your refrigerator is still not working properly, please reach out to us on social media. Kind regards - Vikki@Café
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised, haven’t used Fridge yet but hoping it will treat me well.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Congratulations on your new refrigerator! This is an excellent model to have and we know you'll enjoy it. It has lots of amazing features such as an adjustable temperature drawer. Be sure to keep in touch with us. Enjoy your refrigerator! Mike@Cafe
Mcd4
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this and it is as dead as a door knob. Best Busy is trying to get us another one but haven’t heard an exact time yet. Thanks covid.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi Mcd4, thanks for leaving a review. We're very sorry to hear about refrigerator not operating as it was supposed to. We're glad that Best Buy is working with you to have your unit replaced. We hope that all is well now and that you're enjoying your unit. If you have questions or concerns about its functionality, you can always reach out to us via social media. Stay safe. -Michael@Cafe