Customer Ratings & Reviews
- Model:
- CVE28DM5NS5
- SKU:
- 6361265
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.
This summary was generated by AI based on customer reviews.
Survey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer drawer is very heavythe space is very good ..I love
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for taking the time to write a review. We’re pleased that you’re loving your beautiful, new Café Smart 4-Door Refrigerator and that the spacious interior is suiting your needs. The Freezer Cabinet is one of our favorite features as well - especially the slim, full-width freezer compartment for flatbread and pizzas! We’re confident this refrigerator will continue to impress for years to come. Have a wonderful day! Lauren@Café
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great I love how it lights up the interior. The autofill is wonderful. Its quite big so measure your doors!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, thanks for choosing GE Appliances! We're glad to hear you're enjoying the refrigerator and its features. This model is beautiful inside and out, and we're sure it complements your kitchen wonderfully. Thanks for sharing! -Sylvia@Cafe
Poor ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out, we loved the bluetooth opt., autofill, and choice on the middle drawer as a freezer or fridge. No bulky handles, clean line and great design. The only complaint was how long the ice maker took to fill, it is a small container and when the ice was dispensed it would give few ice cubes at a time but gave out hard enough to throw the few cubes out of the cup. Great for everything else but the ice.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello Lynae, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your refrigerator's ice maker. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our refrigerator design and development team for future improvements. -Chris@Cafe
Café - Modern Glass 27.6 Cu. Ft. 4-Door French Doo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love the color scheme as well as the options for storage. The spacing and the shelving worked out very well. i only wish, that the drawers were soft close.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello Jaye, thank you for your review. We're glad to hear that you have been overall pleased with your new refrigerator. We have passed your comments regarding the design of the doors on to our refrigerator design and development team for future consideration. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. -Chris@Café
- Cons mentioned:Water dispenser
Freezer is no good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer will build up too much ice over the fans and the refrigerator will make a lound sound. The drawers have to be taken out in order to avoid this issue wich is pointless.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi - We are deeply sorry to hear about the difficulty you are having with your Café refrigerator and apologize for your disappointment and any inconvenience this may be causing you. We recommend scheduling an appointment to have a GE Appliances service technician out to check your refrigerator and remedy the issue you have described. You may do so by calling 1-800-432-2737. We are confident our service team can assist you with this. Warm regards - Vikki@Café
GE Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product - Café - Modern Glass 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator - Platinum glass
I would recommend this to a friendAttractive and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks terrific and is very spacious. Free Ed has three drawers which helps segregate foods to make frozen foods easy to find
I would recommend this to a friendBeautiful and functional
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and functional! Clean look and practical. Recommend it!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love love the look of the glass. Be careful when you open the butter door, make sure you close it before you close the main door.
I would recommend this to a friendGecafe
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was delivered on time. But unfortunately it seems like the doors were not adjusted properly.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks so much for your review. Sorry to hear that your doors are not quite aligned, we can understand how that would be frustrating. Several things can affect the refrigerator door alignment, including the floor the refrigerator is installed on and loading of doors. If the top of the refrigerator doors are not aligned, use a 1/4" allen wrench to adjust the right/left hand door. The adjustment screw is located on the bottom right or left hand side of the door. Refrigerator doors should be open during height adjustment. You can open the freezer door to access the screw. Step 15 in your installation instructions provides more details. We hope that this helps and that you're staying safe. -Michael@Cafe
Just a regular fridge..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s just another regular fridge. It has some features that I will never ever use. The wi-fi feature is useless since you can only adjust the temperature from your phone - useless feature in my opinion.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello and we appreciate your candid feedback about available feature. We apologize that you feel this WiFi ability is useless. Your feedback will be forwarded to our Refrigeration team for future consideration. Geoff@Cafe
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is it has something on the front glass. Not sure if it is a scratch in the glass or from the protective seal but it won’t come off
I would recommend this to a friend- Cons mentioned:Expensive
don’t do it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes ice SLOWWWww. pretty but it was expensive and not worth the money. ended up returning it after the ice maker died and no one could fix it. thank god for geek squad plan
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are so sorry to hear you had these issues with your beautiful French Door Refrigerator. This is not what we expect and apologize for any inconvenience you had. We hope that you will give us another chance in the future to win back your trust and your business. Thank you! Joyce@Cafe
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the item and it is what I expected. The interior of the fridge is really amazing.
I would recommend this to a friendFinally a unit the fits
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to scrap an old kenmore and none of the new models would fit in our space. Still bulky but great use of space and functions
I would recommend this to a friendExcellent and very functional!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision hands down when it came to buying a refrigerator for my large family. The middle deli drawer is even more of a bonus.
I would recommend this to a friendCafe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It is exactly what i want in a refrigerator.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Refridgator ever it works to Perfection.......
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Congratulations on the refrigerator! It's a pleasure having you in the GEA family and we appreciate your review. -Sylvia@Cafe
Great looking fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, looks sharp. Modern. Looks awesome in my house!
I would recommend this to a friendNew refrigerator!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great look in my Kitchen. Great capacity. Thank you.
I would recommend this to a friend
