Customer Ratings & Reviews
- Model:
- CVE28DM5NS5
- |
- SKU:
- 6361265
Customer reviews
Rating 4.4 out of 5 stars with 262 reviews
(262 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the spacious interior, luxurious design, and bright LED lighting of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many users commented on the refrigerator's fingerprint-resistant glass front. However, some customers mentioned concerns about the water dispenser, noise level, reliability, and defective parts.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cooling performance
Rated 2 out of 5 stars
Beautiful, but lots of annoyances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful, don't get me wrong. But there are some obviously glaring issues with the fridge. The first is quality control. My unit came with the freezer drawers scratched up really bad. This wasn't due to shipping since nothing in the freezer could move around during shipping since it was packed nicely. The biggest complain is I opened up a ticket with the manufacturer a week ago and have yet to get a response. I'm glad the people at Best Buy are so amazing, they followed up asking me about my fridge delivery/install a day or two after installation, and I told him about the scratched drawer and he has a replacement coming out this week. The next issue is with the middle flex drawer. The temps are not adjustable, i.e. the 'beverage' setting is locked at 32 degrees and cannot be modified. Most diet beverages freeze at 32 degrees :) I woke up with 4-5 cans of diet coke having exploded. Kinda beats the whole purpose of a beverage setting if most of the beverages on the market are going to explode at that temperature. And since it's 'smart' (read dumb) it's a pain to remove so very difficult to clean. Ice dispenser also just makes a mess. Ice dispenser is very high up, but no matter who close you get the rim of your container/glass/cup to the ice dispenser, ice will be all over your floor.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, and thanks for sharing. Having your refrigerator arrive with scratches can be disappointing and we're so sorry this happened. Your comments on the flex drawer and its temperature are important and we're glad you shared them. Having to clean up messes in your refrigerator can be pretty annoying and we apologize for any inconveniences. Take care. -Sylvia@Cafe
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Cafe Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this refrigerator. It is spacious and we enjoy the convertible drawer. The glass doors are sleek and easy to care for, We like the water and ice features. The ice cubes are normal size which is a plus.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are so happy to hear you are loving your new refrigerator. This is a beautiful model! We appreciate you taking the time to share your feedback. If you have questions in the future, please let us know. We are here to help! Joyce@Cafe
Rated 5 out of 5 stars
Cafe Fridge a Work of Art
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge and it's quiet. It's nice that this fridge has wheels on it so it's easy to move around.
I would recommend this to a friend- Cons mentioned:Cooling performance
Rated 5 out of 5 stars
GE CAFE REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th GE refrigerator since June! The 3 others were Profile and had issues with the freezer! Decided to go with the Cafe and so far so good!
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! I was so excited but a week of using the water area already has lots of scratches…. So sad about this!!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello-Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new refrigerator and it’s working great for you. Sorry to hear about the scratches though. We hope your unit continues to impress you though for many years and if you need anything else in the future, please let us know. Take care! Dianna@Cafe
Rated 5 out of 5 stars
In Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite fridge, ever. I will admit, not having much door space is a bit difficult, but once i learned how to organize the inside to accommodate, I fell in love. The smart autofill feature is super helpful when you're on the move, or a mom with her hands full like me. I find myself forgetting about the drawer in the middle a lot, so this might not be a feature for everyone. Its wildly convenient for kids snacks, chilling wine, or some of the produce that spills over. I've had it for about a month and no complaints so far, though time will tell.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Best Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how spacious my GE Cafe is! Simply love it and how beautiful it is. Now wanting the rest of the collection for my kitchen.
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
I Love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS FRIDGE!! When you text your friends and send pics of the fridge you just bought, that’s how you know it’s awesome.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .We're glad to have you in the Cafe family! Thanks for leaving a review. -Sylvia@Cafe
- Pros mentioned:Appearance
Rated 5 out of 5 stars
Cafe glass refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Much better than the kitchen aid we exchanged it for
I would recommend this to a friend - Pros mentioned:Features
Rated 4 out of 5 stars
Beautiful Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator appears to be a quality product - solid construction, beautiful finish and good features. Looking forward to the delivery and installation.
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Cafe Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my purchase, my Cafe fridge is the best purchase I made this year. I get so many compliments about how beautiful it is and it keeps my item very cool and fresh.
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Beautiful fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning addition to our kitchen. Fridge has lots of features (e.g., middle drawer, adjustable shelves, lighting) that make it easy to keep the fridge organized.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. Thanks for sharing your experience with your stunning refrigerator. We're glad to hear that the features meet your needs and make organization easy. Thanks again for the review and if you ever need help or have any questions let us know!- Kianna@Café
Rated 1 out of 5 stars
Refrigerator had to be returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At the time we purchased the GE cafe it was an out of the box item. I asked if the item was a return and I was told tha definitely it was not a return. When they delivered the refrigerator neither the water or the ice maker worked. We tried to get someone to come out to fix it which turned out to be a much bigger task than we thought.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for taking the time to write. So sorry to hear about the dispenser and icemaker issues you had in the past and that getting these issues taken care of was a hassle. We can understand how that'd be frustrating. We do hope all is working well now though! If you've got questions or concerns in the future, you're always free to reach out and let us know. Best wishes. -Michael@Cafe
- Pros mentioned:Appearance
Rated 5 out of 5 stars
Café Platinum Glass Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working and looking unit. With WIFI i have this unit talking to my Alexa now so if someone leaves the door open we all are alerted.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the modern look of the this refrigerator inside & out. Arrived out of box with severe damage to back frame. Had to return. NOTE: Make sure the frige can fit though your kitchen doorway.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi WOWEE, thanks so much for your review! We're happy to hear that you're in love with the look of your range. So sorry to hear about the issues you had with it arriving damaged, we can understand how this would be frustrating. We hope that all is well now and that you're enjoying your range. Stay safe. -Michael@Cafe
- Pros mentioned:Design
Rated 5 out of 5 stars
Looooooooooove it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a dream experience with this fridge for the almost 2months that I've had it. Beautiful accent to my kitchen and veeery functional experience with it.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love the color and the inside LED back wall light!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern Glass refrigerator probably best investment I ever made. Inside it’s a gray color with a gold trim...control of the middle draw whether you want the freezer or the fridge ...nice perk to have!
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Cafe Platinum Glass Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great interior capacity compared to similar-looking refrigerators from competitors. Looks good, works perfectly. All good! We'll be buying additional Cafe appliances shortly.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello TrustinSony, thank you for your review. We're glad to hear that you have been overall pleased with your new refrigerator. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café
- Cons mentioned:Cooling performance
Rated 3 out of 5 stars
Disappointed it requires repair twice within a yea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved it and still do; purchased 2022;delivered April, 2022. Just freezer has stopped freezing for the second time. Last year had to have it serviced and the tech said it needed a software update. The online app for this appliance says there is no update available this time.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate you taking the time to contact us with your feedback.We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. All the best! Dianna@Cafe
- Pros mentioned:Appearance
Rated 5 out of 5 stars
okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and shiny. The wifi function is a bit overkill, does not have any other useful function other than adjust back light.
I would recommend this to a friend






























