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Customer Ratings & Reviews

Your price for this item is $4,098.99
The comparable value price is $4,319.99

Customer reviews

Rating 4.5 out of 5 stars with 214 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 28.7 Cu. Ft. 4-Door French Door Smart Refrigerator, highlighting its beautiful design and spacious capacity. The refrigerator's overall performance is considered top-notch, with users also appreciating the excellent lighting and convenient water dispenser. Furthermore, customers find the temperature control to be effective and the noise level to be quite low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 214 reviews
  • Rated 5 out of 5 stars

    Cafe fridge love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking unit and big upgrade from our Samsung fridge that kept leaking water from the ice maker. Worth the money

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thank you for taking the time to leave us your review and appreciate you choosing a Cafe refrigerator unit for your home! We think you will be impressed with all the space it provides and its sure to be a nice addition to your kitchen space for many years. Dianna@Cafe Appliances cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very careful and professional. Showed us how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch fridge, the best i have ever had. Highly recommended! A+

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi - Congratulations for having purchased this beautiful feature-packed Café refrigerator. We're thrilled to hear how pleased you are with your new refrigerator. It is a fabulous model and we are confident it will serve you and your family well for many years. All our best! Vikki@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Caban house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good beautiful easy to clean and storage The best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not alot of ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator. The thing I do not like is it doesn't make alot of ice.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      The icemaker on this lovely refrigerator under optimum conditions is designed to produce 7 cubes of ice every 39 to 49 minutes for an average rate of about 4.25 pounds of ice per day. A clogged water filter will impact ice production. Depending on the age of your refrigerator, you may consider replacing the filter. Other factors that can contribute to slow production include door openings as the icemaker is dependent on freezer temperature to make ice. Very little food or no food in the fresh food or freezer sections may slow down the production of ice as well. If the fresh food and freezer compartments are less than 1/2 full, plastic gallon jugs of water may be placed in the refrigerator compartment to assist in maintaining the proper temperature and run time. A few bags of ice or plastic gallon jugs of water (not too full, as the water expands when it freezes) may be placed in the freezer. Cold items help maintain a cold internal temperature. If you continue to have concerns, we recommend calling Bodewell, our service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator and icemaker evaluated and repaired as needed. -Vikki@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and design i love being best buy customer I have been a royal customer for 20 years never want to buy anywhere else

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate you leaving your great review with us! We love that you had a great experience with Best Buy and we're sure your refrigerator will serve you well for a long time to come. cafe_appliances

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, the auto refill pitcher is a great feature for the family. Only wish is the ice drawer was bigger.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water pitcher overflowed 3 times in 5 days. The amount of water on the floor took a large bath towel to clean up each time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but one issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge but the freezer hits the ground and has very little clearance.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Even with the level legs set at the lowest position the unit should not touch the floor. The legs should be touching the ground, not the body of the refrigerator. To have this situation evaluated, we recommend calling Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment. We're confident our highly trained service team can help. cafe_appliances

  • Rated 5 out of 5 stars

    AMAZING Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Largest refrigerator we have ever had. Its just so big and the depth allows us to store so many items. The drawer is a huge plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten it yet just trying to get a 400$ gift card

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're confident that once you receive your refrigerator, it will serve your needs well for many years to come! cafe_appliances

  • Rated 4 out of 5 stars

    Freezer Drawers Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer drawers do not glide smoothly, they stick or all come out at the same time.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're sorry to hear you're having some trouble with your freezer drawers. If you're still experiencing issues, please reach out to our GE Appliances Consumer Services at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service technicians will be able to assist you further. Reach out if you have any questions in the future, we're happy to help. cafe_appliances

  • Rated 1 out of 5 stars

    Best Buy Customer Service Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note this is a Best Buy review and not a review for Cafe refrigerator. I can’t review because Best Buy messed up my order so badly that they never delivered on the October 25th scheduled delivery date. Long story short Best Buy is like oh no big deal you can easily change delivery dates no problems we do it all the time. All of my items showed in stock ready to deliver. They bumped my delivery date back almost two weeks due to renovations. I was rescheduled for October 25th and lovely Best Buy decided hey let’s give away her dishwasher and cancel her ENTIRE delivery of SEVEN Cafe appliances and better yet let’s not even contact her to let her know about. Or as a matter of fact it sounds even more fun to tell her when she calls in that yes all is in order for her delivery on October 25th and just not show up! Making it even better when I reached out to my sales consultant two days prior to delivery date he told me he was TOO BUSY to call me. Guess spending $15k + on appliances alone doesn’t mean much to Best Buy. When I said that’s OK just have someone call me crickets no help at all. When I did finally speak to someone from the corporate office on October 24th they told me the dishwasher would be back in stock October 31st but they couldn’t schedule me until November 16th due to other deliveries already booked. Finally they decided to squeeze me in on November 9th as a favor. Wanting to cancel the order the corporate employee gave me her email address to reach back out via email, two email attempts and she still has not responded or called me. Anytime I call the corporate phone number I get the general call center. I get the pleasure of speaking to a hardheaded person that I can’t even understand who is insistent on trying to help with the order even though I tell them I was advised by corporate to not let anyone but them touch the order. After being promised return calls here I sit and no one has called yet. ABSOLUTELY TERRIBLE SERVICE. NO ONE CAN BE THIS BAD WITHOUT ACTUALLY TRYING TO BE!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We share in your concern and recommend you call 888-237-8289 for assistance. cafe_appliances

  • Rated 5 out of 5 stars

    Great look and finishes, outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we have had. The finishes and details are really nice, worth the investment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice but 6 months needed service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this refrigerator was great but it's very very expensive to start. This was delivered to me in December of 2024 and June 2025, I already needed to have it serviced. Very annoying

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thank you for sharing your experience — while we understand how frustrating early service can be, we're confident your refrigerator will now deliver the long-term performance you expect. We're glad to hear it's back up and running and trust it will continue to serve you well. Lauren@CaféAppliances cafe_appliances

  • Rated 1 out of 5 stars

    Refrigetator Depth Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item, but it turned out to be too deep for my space. The sales person and should have told me there were two different depths for refrigerators so I could have checked to comfirm I needed counter depth before delivery. The delivery guy could have done the same before installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No for that price I paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My frizzer is a month old and the truth is I'm not happy because the water jug ​​always leaves a few drops when I open it and I don't like that there are marks that something is not right

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We appreciate your purchase and are very sorry for the issues you are having. This is not what we expect and apologize for your inconvenience. We want you to be happy with your new refrigerator and suggest taking advantage of your warranty and reaching out to GE Consumer Service by
      calling 1-800-432-2737. cafe_appliances

  • Rated 2 out of 5 stars

    Looks great but working isn’t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in November 2023, 3 month later ice maker makes train noise , I got it fix then now in December 2024, last week water stopped working, changed my water filter thought it was the reason and the led screen up top said “ERR” and water isn’t working still.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      If you are receiving this ERR code. It means no filter is present or the wrong filter is installed. The display will automatically reset when the fault condition is corrected. We would suggest checking the troubleshooting tips in your use and care guide (Page 10 and 38) that we can link here-https://content.syndigo.com/asset/a6fec550-cc62-42ab-9a0d-375ea85ab356/original.pdf. If you find after troubleshooting that you are still having trouble, then we would recommend having one of our service technicians out so they may properly diagnose the issue. They can be reached at the phone number here-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. cafe_appliances

  • Rated 2 out of 5 stars

    The Lemon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was beairtiful. Unit would not draw water. Ice maker didn't operate. Freezer shut off and all my food thawed. Unit was a lemon.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      This is a beautiful refrigerator, and we are truly sorry to hear you had these issues. This isn't the ownership experience we want for you and your family. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@CafeAppliances cafe_appliances

  • Rated 1 out of 5 stars

    Bad company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t install my fridge and they wouldn’t return my calls, worst experience ever

    No, I would not recommend this to a friend