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Customer Ratings & Reviews

$3,249.99
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The comparable value is $3,599.99

Customer reviews

Rating 4.4 out of 5 stars with 140 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Ease of Cleaning

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers love the product's beautiful appearance, high quality, and excellent heating performance. They also appreciate its six-burner concept, thoughtful design, and ease of cleaning. However, some customers note that while the stainless steel finish looks nice, it does require more maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 140 reviews
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for in a gas range. Very spacious and looks beautiful!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're delighted to hear that you find our gas range spacious and beautiful. The expansive six-burner cooktop is designed to help you entertain with ease while enhancing the aesthetic of your home. cafe_appliances

  • Rated 5 out of 5 stars

    Cafe Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Delivered with no problem all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love cafe appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this purchase. Love the 6 burners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally installed my gorgeous Cafe Collection Range and it is superb!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slide-in Gas Convection Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Slide-in Gas Convection Range. It is so much bigger and has more room than I old range and they are the same size. The GE Cafe' style looks beautiful in my kitchen. The only complaint I have is the sound signal is too quiet. You can barely hear it. Hope they do improve that future.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to send us your feedback. We are happy to hear that you are enjoying the look, size and features of your new gas convection range. We hope you continue to have a great experience with this unit for many years to come! As for the suggestion on the signal sound on the unit, we appreciate you bringing this to our attention as we do send this information to our design teams and engineers so that they may use it for changes or improvements on future builds. Please let us know if there is anything else we can help with in the future. All the best! Dianna@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Enjoying my new range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited about this smart appliance and the fact that it has 6 burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a beautiful kitchen, having six burners, with a simmer is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay $3000 for an product that works by Wi-Fi and other technology and not only didn’t anyone tell me that, it came w NO INSTRUCTIONS. DEVASTATED !!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We always want to provide a quality product and great experience, and we’d like to help. While your model is compatible with Wi-Fi, and connectivity can add a lot of convenience to your cooking experience, the unit doesn’t require Wi-Fi to work. We do suggest connecting to Wi-Fi periodically in order to take advantage of the latest updates and add features like Air Fry to the range, but the unit itself does not require Wi-Fi to function. A manual with instructions, cleaning information, troubleshooting tips, etc. is available; you can view that on our Café Appliances website when you look up the model number and go to the product page. cafe_appliances

  • Rated 5 out of 5 stars

    Semi Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and very functional range. Love the 6 burners.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - thanks for taking the time to share your review! We’re delighted to hear that you find it both aesthetically pleasing and functional, especially with the convenience of the six burners. We will be sure to share your feedback with our design teams, as they truly value your honest opinions. Thanks for being a part of the Café Family and have a great day! Lauren@Café cafe_appliances

  • Rated 5 out of 5 stars

    Gas Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful gas range with 6 burners and spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, simple install and user friendly controls. Love the App you can use to control device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Cafe oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement stove for us. More burners and looks great

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello,

      Thank you so much for taking the time to review this incredible range! We're happy to hear that you've got more burners to use now. This range will absolutely enhance any kitchen its in. Your support means a lot. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Cafe` Convection gas range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should get my Cafe` gas range on February 28, 2023. and I did call in Customer Service to ask questions on December 18, 2023 and purchased 3-year protection on this range and received outstanding service from your customer service employee. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meaningless apologies and the wasted HOURS on the phone across so many support reps with STILL no actual resolution? The installers left a gas leak from their shoddy installation telling us the smell was just the normal new appliance smell and we should just burn off the oven for an hour. I fear what actually would have happened had I not opened the window and ran our fans all night. Our local gas company confirmed things could have been fatal when they came the next morning for an emergency call due to the overwhelming odor the next day. On top of this, and in my opinion, a little too coincidentally, my credit card was compromised (and used to make purchases at Best Buy I did not make) shortly after I provided it over the phone for the conversion of natural gas to liquid propane for the appliance as the installers stood outside my office while I paid. If you value you life or that of others in your home in any way, I strongly encourage you to shop elsewhere for your appliance needs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great looking stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the looks of this stove. This really helps gives a morden look to our kitchen

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the Cafe family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your home. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
      -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Super range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great piece of kitchen ware. Super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE PERFECT IT BUY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was so happy to get this Gas Stove. She’s been cooking a lot since I bought it and still so happy. I never thought this buy was going to be perfect it for her and our entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy after Customer Service call

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not come with a manual. You can download a manual or call GE Customer Service. I called and the GE Rep was SO VERY helpful! She walked me through the many functions and “fixes”, and even ordered a New probe for me. Mine was becoming disconnected. When it works, it’s spot on! The little black burner caps become discolored quite easily. It salt or sugar gets in them they tend to mottle and glaze.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Patricia, thank you for your review. We're glad to hear that you have been overall pleased with your new range and that you received such good service from our phone representatives. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café cafe_appliances

  • Rated 4 out of 5 stars

    A recent purchase of 2 weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the design of the slide in range. Still learning about the features this range offers. When I used the oven to bake, I had to adjust the temp in the settings section because it wasn’t getting hot enough for 350 degrees. Once I Reviewed the instructions online and made the adjustment it worked just great. Not sure why I needed to do that as I have always known from my kitchen aid range , once it’s plugged in you are ready to bake, cook etc. like I’m sharing it’s new and I’m learning. I wish it would have come with printed instructions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So far No good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service during sale and delivery process. The display went blank and oven shut down 10 days after delivery. We are within the 15 days of sale so we requested an exchange. Horrible filing the claim and exchange with Best Buy. I understand the delays due to stocking issues but that has zero to do with the lack of communication and customer service being provided. The salesperson in the store indicates that they are not commission based which leads to zero customer service after the sale.

    No, I would not recommend this to a friend