Customer Ratings & Reviews
- Model:
- CVE28DM5NS5
- |
- SKU:
- 6361265
Customer reviews
Rating 4.4 out of 5 stars with 262 reviews
(262 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator's design, capacity, and overall appearance, with many appreciating the LED lighting and other features. However, some customers have reported issues with the refrigerator's cooling performance and durability. Despite these concerns, the refrigerator is generally praised for its quiet operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Sleek looking cafe
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Freezer has alot of storage and easy to finf items with the 2 pull out draws. Ice maker does not store alot of ice. If your a big ice user i would buy a portable ice maker.
I would recommend this to a friend - Pros mentioned:Design, Lighting
Rated 5 out of 5 stars
Stylish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish. The lighting and display is easy to set up.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Very spacious refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, very elegant and beautiful. I realy love it!
I would recommend this to a friend Rated 4 out of 5 stars
Gorgeous (if not 100% perfect) fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge. My only complaints are 1) the finish just inside the doors tends to collect dust/smudges rather quickly and 2) the ice maker drips water very slowly and sometimes ejects a piece of ice when the fridge is closed quickly.
I would recommend this to a friendRated 2 out of 5 stars
Water filters are outrageously expensive!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware that that water filters are chipped to reject reasonably priced generics. $50 vs. $11 twice per year is a scam. I thought highly of GE until I saw the price of a XWFE which is the exact same thing as a normally priced XWF cartridge but they charge $40 extra for a $0.30 chip that is under the label. I bought a washer, dryer, dishwasher, oven and fridge all in one go and would have picked another brand if I'd known they were trying to lock down consumables like this. Total bate and switch.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - We're disappointed to hear you're dissatisfied with the water filters designed for this refrigerator. This is not what we expect to hear, and we apologize for any inconvenience you've experienced. We do have an RFID sensor in this water filter that provides Leak-Detecting Sensing Technology which will alert you if the sensor detects a leak in the refrigerator. The RFID sensor also communicates with the refrigerator controls and can display information on the status of the water filter and when it needs to be changed. This feature was designed to give consumers peace of mind so we're disappointed that this is negatively impacting your experience. If you have any questions about the filter, please reach out. We're here to help you and we'd like to improve your experience if we can. Wishing you all the best. Julia@Cafe
- Pros mentioned:Design
Rated 5 out of 5 stars
Elegant and beautiful. Very reliable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant design that receives a lot of compliments from guests. Love this high end Cafe French Door Refrigerator. Recommend downloading the app to ensure that it is running efficiently. The app will notify if there needs to be service done or change the water filter. Plenty of storage space for your food!
I would recommend this to a friend - Pros mentioned:Appearance, Capacity
Rated 5 out of 5 stars
Amazing and gorgeous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality, looks great, perfect storage a tad pricey!
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
LOVE EVERYTHING ABOUT IT!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best refrigerator in 60 years! Everything about it is excellent from Interior design to glass class layer on outside doors. About time someone's imagination kicked in.Well worth the price! Design people should get a bonus! Now hope GE truly stands behind it!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your purchase and are so thrilled to ready your review. This is a gem for sure! We will be sharing this with our engineering and design teams and we do always stand behind our appliances. If you have any questions in the future, please let us know. We are here to help! Thank you so much! Have a great day! Joyce@Cafe
Rated 4 out of 5 stars
Overall Decent Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the refrigerator hooked up on June 23, 2022. Overall, a nice refrigerator. A few annoying things ... 1) The door does not close smoothly. 2) The right-side door "lip", touches the left side door when closing and makes a "brushing" sound. 3) The freezer drawers do not open cleanly and make noise. This is perhaps because of the packing tape, which I find it impossible to remove. I wish it was removed by the techs who installed the fridge. 4) Perhaps this is common thing, but the fridge compressor does make some noise during the day (just like my old GE fridge did). I would have thought that technology may have improved (in "sound" management") after 15 years.
I would recommend this to a friendRated 5 out of 5 stars
Cafe modern glass fridge review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my wife and I love it. There's even more space inside than we thought. The outside is easy to clean and beautiful same for the interior. The set up was surprisingly simple and the functional features are very clean and modern. If you're willing to spend a couple K we'd recommend it.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello Jmjimerson12 - Thanks for your feedback. We're so glad you love your new refrigerator! We’re sure you’ll enjoy the many nice features it has to offer. Thanks for choosing Café! Olga@Cafe
- Pros mentioned:Lighting
Rated 5 out of 5 stars
Best refrigerator ever!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so pleased with our Cafe French Door frig! It’s extremely well organized and well lit so everything is at your fingertips. Besides that the glass on the front is really special…. And doesn’t show fingerprints like regular stainless.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Love the Light Wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the led light wall at tge back of the fridge. We can see everything so it’s so easy to find things.
I would recommend this to a friend Rated 4 out of 5 stars
Great except for auto dispense water
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except for the auto dispenser for water. It often shows error and you have to try multiple times. Gimmick.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your purchase and are glad you are enjoying it. However, we are sorry to hear you are having an issue with the AutoFill feature. This feature should allow you to fill any size container. The sensors will sense when to stop filling the water. If this isn't working as intended, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
- Cons mentioned:Cooling performance
Rated 3 out of 5 stars
Premium Price without Premium Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very attractive and spacious fridge. The water and ice dispenser works well. The middle drawer however does not control temperature very accurately and has frozen our drinks on several occasions. Worse is the way the interior is designed. Within several weeks of owning the fridge, we broke the dairy bin door because it made contact with the inside of the fridge when we closed the door. Pretty expensive to replace. Nice appliance but I'm not sure it's worth the price. Not bad, but not great.
No, I would not recommend this to a friend - Pros mentioned:CapacityCons mentioned:Cooling performance
Rated 3 out of 5 stars
Just a miss
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has lot of space. and looks very sturdy. Freezer keep on sending us false alarm in app. and everything gets completely covered with ice in freezer
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, and thanks for reaching out to us. We're glad you're satisfied with the space provided and look of the unit, though we hate to hear you have concerns with your new refrigerator. We know these issues must have been inconvenient. We can advise that a build up of ice may indicate the door is not sealing properly, has been left open too long or is opened and closed too frequently. If the issue is with the seal, you can check the gasket to make sure the entire perimeter of the door is properly sealed with no gaps; the gasket can be adjusted if needed. We do also hate to hear you've had an issue with incorrect alerts in the app, and can recommend calling the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or emailing connected@help.geappliances.com. That department will be able to help resolve your app issue. We hope this information helps resolve your concerns, so you can have a great experience with your new refrigerator! All the best -Sarah@Cafe
- Pros mentioned:Lighting
Rated 5 out of 5 stars
Great high end fridge.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great high end fridge; adaptable middle freezer or fridge drawer is a real convenience; interior LED lighting is outstanding and no fingerprints.
I would recommend this to a friend Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is amazing. Love the layout of the freezer department and the fridge itself
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Beautiful refrigerator.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little time to get to Hawaii but CAFE Modern Glass Refrigerator is beautiful and easy to find everything inside. I will order GE Modern Glass Dishwasher next month to match with this refrigerator.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for choosing GE Appliances! It's a pleasure having you all with us, and we're glad you like the refrigerator. The platinum glass exterior is stunning, and we're sure it looks amazing in your kitchen. We can't wait for you to receive the dishwasher, and hope you have an amazing day! -Sylvia@Cafe
- Cons mentioned:Cooling performance
Rated 2 out of 5 stars
Beautiful, but lots of annoyances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful, don't get me wrong. But there are some obviously glaring issues with the fridge. The first is quality control. My unit came with the freezer drawers scratched up really bad. This wasn't due to shipping since nothing in the freezer could move around during shipping since it was packed nicely. The biggest complain is I opened up a ticket with the manufacturer a week ago and have yet to get a response. I'm glad the people at Best Buy are so amazing, they followed up asking me about my fridge delivery/install a day or two after installation, and I told him about the scratched drawer and he has a replacement coming out this week. The next issue is with the middle flex drawer. The temps are not adjustable, i.e. the 'beverage' setting is locked at 32 degrees and cannot be modified. Most diet beverages freeze at 32 degrees :) I woke up with 4-5 cans of diet coke having exploded. Kinda beats the whole purpose of a beverage setting if most of the beverages on the market are going to explode at that temperature. And since it's 'smart' (read dumb) it's a pain to remove so very difficult to clean. Ice dispenser also just makes a mess. Ice dispenser is very high up, but no matter who close you get the rim of your container/glass/cup to the ice dispenser, ice will be all over your floor.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, and thanks for sharing. Having your refrigerator arrive with scratches can be disappointing and we're so sorry this happened. Your comments on the flex drawer and its temperature are important and we're glad you shared them. Having to clean up messes in your refrigerator can be pretty annoying and we apologize for any inconveniences. Take care. -Sylvia@Cafe
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Cafe Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE this refrigerator. It is spacious and we enjoy the convertible drawer. The glass doors are sleek and easy to care for, We like the water and ice features. The ice cubes are normal size which is a plus.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are so happy to hear you are loving your new refrigerator. This is a beautiful model! We appreciate you taking the time to share your feedback. If you have questions in the future, please let us know. We are here to help! Joyce@Cafe






























