Customer Ratings & Reviews
- Model:
- CVM517P4RW2
- SKU:
- 6497199
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 1.7 Cu. Ft. Convection Over-the-Range Microwave, highlighting its air frying and convection capabilities for achieving excellent cooking results. The ease of use, stylish design, and overall performance are also well-received. Many customers appreciate the appliance's great features and appealing appearance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
If my kitchen had room, I would buy another!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 touch function presets are a plus...makes the ordinary, repetitive tasks simple and predictable. "Sensor" feature seems to be spot-on. I really like the copper band on the handle...a nice touch.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Good day,
Thank you for reviewing this superb microwave. We're so happy to hear that you not only love the features it has but the sleek design as well! This unit will certainly serve you for a long time. Thanks for choosing Cafe! Mike@Cafe
Overall good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it's supposed to. Dial to set time is a poor design.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi,
We appreciate you taking the time to rate your microwave. It's great to hear that it works well. Your comments mean a great deal to us and we'll make sure to share them with our development team. Please let us know if there's anything you need. All the best! Mike@Cafe
Great microwave!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Would highly recommend! Love the button.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello,
Thank you for taking the time to share your thoughts with us. This microwave has some amazing features to cook with, including the popular air frying! Hope you've had the chance to try it out. Your recommendation means a lot. Thanks for supporting Cafe! Mike@Cafe
Doesn't work and I would never recommend this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is disappointing for two main reasons. Firstly, the integrated air fryer feature was a selling point, but upon using it, I discovered that there was no way to set the temperature for the air fryer despite the manual indicating otherwise. I contacted customer support, and a technician was sent to my home, but unfortunately, he could not resolve the issue and did not follow up with me as promised. He told me that when he called Cafe customer support they told him that the manual for the unit was incorrect!!? You can't actually set the temp for the air fryer. Really!? Secondly, after owning the product for only a month, I encountered a new issue where none of the buttons were responding when I tried to use it. This is frustrating because I expected better quality control for a high-end product. Overall, I am dissatisfied with this purchase.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for reaching out about your new microwave. We’re sorry to hear of the issues you experienced with the buttons and the incorrect information in the manual. We are diligently working to get this manual discrepancy resolved and apologize for any inconvenience it has caused. -- We recommend taking advantage of your warranty and scheduling service for the buttons if they are still not responding. We’re confident our team of technicians will be able to address this issue promptly. -- Our deepest apologies that you are dissatisfied with your purchase and we hope to be able to work to build back your trust in our brand in the future. Please feel free to reach out anytime via social media if there is anything else we can assist with. Take care. Lauren@Café
- Pros mentioned:Ease of use
works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly and is silent easy to use and know timer is a great feature!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. Having an appliance be both easy to use and silent is great! Thanks for sharing this and have a wonderful day! -Sylvia@Cafe
Meh.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy it for the looks and that’s all you want, then it’s great. Other than that it’s pretty weak. I boo this product.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - Thank you for taking the time to write this review! At Café, while we strive to deliver the best quality products and services that meet every need of our consumers; We also understand that there is always room for improvement. We would like to apologize for your disappointment and will gladly share your feedback with our product design team. Best regards – Don@GEA
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s conventional to bake and cook it rather than using your oven
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - we’re thrilled that you’re loving your beautiful, new Café Over-the-Range Convection Microwave! We agree that it makes day to day convection baking much easier, rather than having to use an entire oven. Thanks for taking the time to share your review and for being a part of our Café Family. Have a great day! Lauren@Café
It is beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful and functional, the quality is good, too.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello,
Thank you for taking some time to rate your microwave. We're so happy to hear how beautiful it is and how great it works. Hope you've been putting the air frying to great use! Let us know if you have any questions. All the best. Mike@Cafe
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this purchase. Air Fry is worthless.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - we're very sorry to hear that your microwave did not meet your expectations. -- This feedback is very valuable, and please know we will share your thoughts with our product and design teams for future design consideration. -- If any other questions or concerns come up, please reach out to us on social media and we'll gladly help you. Take care. - Pablo@Café
Defective Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was defective. It had a damaged door. It had bent trim on the interior.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. We appreciate you leaving a review, though we hate to hear you had an issue with damage on your door and bent trim. That certainly isn’t what we would expect from our product, and we regret any inconvenience caused. Our service department is available at 1-800-432-2737, and a technician would be glad to examine any damage on the unit; we’re confident they would be able to help. If you wish, you’re also welcome to contact us over social media (such as Facebook or Twitter) for assistance – we would be glad to look into your concerns further. We hope these issues are resolved for you soon, so you can properly enjoy your microwave. We’re also glad to help with any other concerns or questions you may have, and we’re wishing you all the best. -Sarah@Café
Nice clean but not easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clean but not easy to operate can’t connect to wifi
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for taking the time to share your review. We’re glad to learn that you’re loving the look and cleanliness of this beautiful Café Over-the-Range Microwave, but our apologies that you’re not finding it easy to operate. This model does not connect to Wi-Fi but does offer Chef Connect which connects your microwave to a Café range to sync your vent fan, cooktop surface lights and clock via Bluetooth technology. To learn more about Chef Connect, as well as get more information on operation of this model, check out your manual: https://content.syndigo.com/asset/4c47b9ad-1f69-490c-920a-909560a4c7eb/original.pdf -- We hope this is insightful and please feel free to reach out anytime if there is anything else we can assist with. Have a great day! Lauren@Café
Fire inside the wiring of the microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item in October 2022 with a 2 year warranty. Almost as soon as it was professionally installed, it began making a grinding sound and smoke came out between the top of the microwave and the bottom of the cabinet. We contacted Best Buy. They sent someone out but couldn't find anything wrong with it. Fast forward the next two years and we had to make the same call (this time to GE) for the same issues. Again, the technicians couldn't find anything wrong with it. They advised us to take a video of the sound and smoke - which we did the 4th time. We made the appointment prior to the end of October 31 (the end of our contract). Two men came out and found out the microwave was arcing, which they said was like lightening striking inside the wiring. They advised us not use the microwave, which we didn't. They sent their findings to GE. GE denied our claim for a new microwave. We could get a new microwave through GE but had to pay for it. They said we were past our warranty when the problem was found - even though it's been happening for two years. They go by when the issue was discovered. I will never purchase another GE or Whirlpool (also made by GE) appliance again.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Thank you for bringing this to our attention. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Pros mentioned:Convection
GE Cafe microwave/convection oven Is nice, but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave/convection oven works well. I downgraded the rating because the delivery schedule was a nightmare. (The Best Buy system kept sending me emails telling me different times (including an installation appointment after it was installed.) The emails said to set it through up through their automated system, the automated system didn’t work. So I kept calling and getting disconnected. Went to the store twice to figure out what was going on). The install crew was good. I also discovered they didn’t send me a manual when I tried to use the oven. Once I downloaded the manuals, I discovered that the auto correction for the cooking temperature for the convection oven was not set up correctly. I still haven’t figured out how to get it done. Probably have to call the company.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .We're glad to hear that your microwave oven works well! We understand your concern about the cooking temperature not being set properly. Please PM/DM us on Facebook/Instagram/X with a copy of your review, pictures if available, and the model/serial numbers of your microwave so we can investigate further.
Perfect Over the Counter Microwave Replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Cafe Model CVM517P2R1S1 is a perfect match to replace my old GE Profile Over the Counter Microwave. I’m very pleased with my purchase.
No, I would not recommend this to a friendCafe Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully designed microwave, works great! I bought the stove and refrigerator, all work well. You can't miss with this!
I would recommend this to a friendCafe-1.7 cu-ft convection oven/microwave/air fry.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best over-the-range microwave/oven/air fryer that I have ever bought. Well worth the money.
I would recommend this to a friendMicrowave with everything
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave plus the built in airfryer this is what I always wanted
I would recommend this to a friendCafe Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. a bit shorter than my other but looks nice!
I would recommend this to a friend- Pros mentioned:Air fry
Great upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the air fryer feature! It does a wonderful job air frying.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello! Thank you for taking the time to leave us your feedback. Happy to hear you're enjoying your new over-the-range microwave. If you ever have any questions, please reach out. Best wishes! Julia@Cafe
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much more basic then what i had to replace. Many functions are preset and can not be changed, even though they aren't appropriate for what needs to be done. Air Fryer is a good idea but the one in this unit is very limited in how you would use it.
No, I would not recommend this to a friend