Customer Ratings & Reviews
- Model:
- CFE28TP2MS1
- SKU:
- 6341854
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, design, size, space, finish, and capacity of the 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser. Many customers find the refrigerator to be very roomy with a nice looking finish inside and out. However, some customers have reported issues with the ice maker.
This summary was generated by AI based on customer reviews.
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It's so spacious and looks great in my kitchen.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - It's great that you love your new fridge! The extra space is definitely useful. We're confident this unit will continue to be a great addition to your home for many years. Best wishes! -Don@Café
DJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my CAFE refrigerator it is so smart
I would recommend this to a friendStopped working after one month
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator and freezer stopped cooling a little over one month after install. Lost a ton of food and unfortunately the warranty doesn’t cover food spoilage.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for the review. We really do hate to hear about this. We can understand how this would be frustrating and stressful to say the least. We do hope that you've taken advantage of your warranty and that this issue is on its way to, or has already been, taken care of for you. If you still need to reach out to our service team, please call: 1-800-432-2737 - Monday – Friday: 7 a.m. – 10 p.m. ET, Saturday – Sunday: 8 a.m. – 6 p.m. ET or schedule online through our website. All the best. -Michael@Cafe
It is a wonderful fridge lots of room.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly built, I enjoy the extra pull out drawer for meats to keep them separate and colder.
I would recommend this to a friendRefrigerator leaks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator started leaking when in defrost cycle. Exchanging for another refrigerator
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - We're awfully sorry that your refrigerator started leaking during the defrost cycle. We understand and share your disappointment in this matter. We encourage you to reach out to Best Buy about exchanging your unit. Know that you can also send us a message on any social media platform if you need additional assistance or have future questions. -Kacie@Cafe
- Cons mentioned:Ice maker
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!! Freezer does. Not work and have lost hundreds of dollars in groceries , barely makes ice.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Oh no! We’re sincerely sorry to hear of the trouble you’ve had with your freezer and food. Please reach us via phone at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 10 p.m. ET or Saturday - Sunday: 8 a.m. – 6 p.m. ET. -Gina@Café
- Pros mentioned:Design
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator! Great inside space, worthy every penny
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Greetings,
We're so happy to hear what you think of this refrigerator. It's certainly a gorgeous model that will stand out in any kitchen! We're glad that you're getting everything you want from this model. Thanks for being part of the Cafe family. Take care! Mike@Cafe
- Cons mentioned:Ice maker
Bad decision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks wise 10. Reliability and functionality wise 0. It been only 6 months since we bought this appliance and there are problems with the ice maker, water dispenser is losing its cooling, and freezer sucks. Bad decision!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - It's great to hear that you're enjoying the appearance of your fridge. Our apologies that you're not having the best overall experience with your unit. We recommend scheduling a service appointment for one of our qualified Café technicians to assess your unit at your earliest convenience. Warm regards. -Don@Café
- Cons mentioned:Ice maker
A real dud!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator at a year and a half old started having icemaker problems. They replaced this part, then another part. We have never had it working for more than a few months at a time. It is currently not working at all. Do not buy this refrigerator.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We truly apologize for the experience you're having with your fridge. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@Café
Buyer beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge. However the delivery guys scratched my brand new floors. Its been 4 months and still getting the run around from best buy! Buyer beware
I would recommend this to a friend