Customer Ratings & Reviews
- Model:
- C7CESAS3RD3
- SKU:
- 6474527
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the Bellissimo Semi-Automatic Espresso Machine's ability to make good quality espresso and its ease of use. The design is also well-received, and many feel the machine offers great overall performance. However, some customers have expressed concerns about the grinder's durability, the noise level, the necessity of the Wi-Fi feature, and the difficulty of cleaning the hopper.
This summary was generated by AI based on customer reviews.
Not for the serious espresso lover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this machine to be nice looking but cheaply made.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - We're sorry to hear you're not entirely satisfied with your purchase. While we work hard to ensure we meet the needs of all our consumers, we also understand there will always be room for us to improve. We appreciate you taking the time to give us your honest feedback to assist us in our journey of continuous improvement. We apologize for any inconvenience you've experienced. If you have any questions, please reach out. We're here to make sure you have the best experience possible with our appliances. Take care. Julia@GEAppliances
Learning curve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, still learning how to fully operate this awesome machine.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - thanks for taking the time to share your review! We’re so glad that you’re loving this awesome Café Bellissimo Espresso Machine and that you’re learning about all the wonderful features of this model. To learn more, the best place to start is your Use & Care Manual - especially the “Getting Started” section starting on page 6: https://files.bbystatic.com/mynykv8Ga%2BH4Xr6Y0IHFSw%3D%3D/Owners%2BManual -- Thanks for choosing Café Appliances and please feel free to reach out anytime if you have any questions - as we’re happy to help. Happy brewing! Lauren@Café
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything else but what I don’t like is the control on this is app dependent. I want my choices on the machine itself. I more control over how many coffee or how long it will grind, etc on the machine not on an app where sometimes it does not work.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - Thanks for taking the time to give us your honest feedback. To contribute to our continuous improvement, we will be sure to share your thoughts with our design and engineering teams. We apologize for any inconvenience. If you have any questions, don't hesitate to reach out. We're here to help you have the best experience with your purchase. Take care. Julia@Cafe
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Can't say anything negative has worked amazingly.
I would recommend this to a friendReally loving it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lige tje finish and in the short time that i hag ehad it has worked great.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Greetings,
Thanks so much for reviewing this awesome espresso machine. We're so pleased to hear you love the finish and that it has worked beyond expectations! This machine will definitely serve you for a long time. Thanks for allowing Cafe to meet your needs. Best. Mike@Cafe
- Cons mentioned:Grinder
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grinder stopped working after less than a month of having it.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We understand the disappointment caused by this issue. Please take advantage of the one year limited by calling Café support at: 1-800-430-1757.
Great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cappuccino maker. Does a great job. Directions were well done.
I would recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the perfect Christmas gift for my wife, absolutely loves it!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, we're so happy your wife liked this Bellissimo Semi-Automatic Espresso Machine. It's a pleasure having you both in the Cafe family, and we'll be here if any questions or concerns should arise. Have a great day! -Sylvia@Cafe
- Cons mentioned:Grinder
Grinder Stopped Working After One Cup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grinder stopped working after one cup of coffee. Ended up returning. Also did not expect it to be plastic for the money that was spend.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. We appreciate you letting us know of your experience with this espresso machine, though we truly hate to hear the grinder stopped working for you after only one cup of coffee. We know how inconvenient that must have been, especially if you ended up returning the model. We strive to build quality appliances that are built to last, and our Design team will be informed of your experience for future review and development. We value your insight, as we always want to make sure we know of any potential areas of concern. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@Café
- Cons mentioned:Grinder
Bad coffee grinder.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee grinder stopped working less than ten uses.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We understand the disappointment caused by this situation. For help with this issue, please clean the grinder using the instructions in the "Cleaning the Grinder" section on pg. 14 of the Owner's Manual. If this doesn't prove helpful, we recommend you take advantage of the one year limited warranty by contacting Café Support at: 1-800-430-1757.
- Cons mentioned:Grinder
its garbage dont buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the bean grinder broke within a week but i couldnt remember which site i used to purchase it and now its 5 days too late & they wont let me return it
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, and thanks for reaching out. We really hate to hear you’ve had this issue with the bean grinder – that definitely isn’t what we would expect, especially when the espresso machine is new. We regret the trouble you’ve had, and notice of your experience will be sent to our team for review. We would recommend taking advantage of your limited manufacturer’s warranty; information on that warranty is available on page 22 of the manual, linked here: https://files.bbystatic.com/mynykv8Ga%2BH4Xr6Y0IHFSw%3D%3D/Owners%2BManual . We hope this is helpful, and you’re able to get this concern addressed soon. If you have any other concerns or questions, we’re always glad to assist, here or over social media. Going forward, we’ll do all we can to earn your trust in our brand. -Sarah@Café
Too many issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The text on the buttons started to fade really quickly, and the coffee grinder is clumping and giving an error constantly.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - We're sorry to hear about the trouble you're having with this unit. This is not the experience we wanted you to have. We suggest reaching out to our GE Appliances Consumer Services team by calling 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We truly apologize for the inconvenience. Let us know if you have any questions or need additional assistance, we're here to help. Julia@Cafe
Christmas Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for my husband, so he hasn't opened it yet; however, delivery was fast & on-time. Looking forward to seeing my husband's face when he opens it on Christmas morning!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Oh nice! We hope that your husband was pleased with the gift, and you got a great reaction from him! We hope your espresso machine is a highlight piece in your kitchen for many years to come. Please let us know if we can help with anything else in the future. Sincerely- Dianna@Café
Café
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What what I was thinking is not good because the coffee is not tastes very good and it’s not working very well
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@Café
- Cons mentioned:Grinder
Failure model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grinder is bad and stopped working in less than a week after purchase.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - We're very disappointed to hear this. We encourage you to take advantage of your warranty by calling our GE Appliances Consumer Services team at calling 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed). We apologize for the inconvenience you're experiencing. Reach out if you have any questions, we're here to help. Take care. Julia@Cafe
Not made to last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this twice, I loved it but with in three days the grinder wouldn’t work on the first one so I returned it and now 33 days into my second one it trips the power switch and won’t turn on, I’ve tried every outlet it’s the machine not the electrical, just days past the return option too.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. Thanks for reviewing your espresso machine. It's great to hear that you loved it! We're sorry to find out that you had to replace your machine, and now the second one does not work. The inconvenience is understood. Since none of your troubleshooting has fixed the issue, we recommend contact us at 1-800-432-2737 to have your appliance serviced. We are always happy to help, and look forward to your service call. All the best.-Kianna@Café
- Cons mentioned:Grinder
Looks nice but isnt.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality for the price. Grinder jammed every 3rd grind. Then it started leaking water all over the counter.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - thanks for reaching out about your beautiful Café Bellissimo Espresso Machine & Frother. Our apologies that you’re experiencing issues with the grinder jamming and water leaking. We can certainly understand how frustrating that would be and would like to share some information that will help! -- A clogged grinder could be caused by setting the grind size too fine. The grind setting should be between 7 and 9 and use non-oily medium roast beans for the best espresso. If the grinder is not working properly and the light flashes purple, this means the grinder is getting clogged/jammed and/or the rotor is locked. You will need to clear out the grinds completely and then clean the grinder following the instructions in the manual on page 14: https://files.bbystatic.com/mynykv8Ga%2BH4Xr6Y0IHFSw%3D%3D/Owners%2BManual -- If water is coming out of the bottom of the machine and not going into the drip tray, this is not normal. Steam/water is released after the brew into the far back of the drip tray and it is not normal for water to miss the tray. Make sure the tray is installed properly. If you continue experiencing these issues, service may be needed. You can schedule online by visiting the Café Appliances website or by calling 1-800-432-2737. We hope this is insightful and if there are any other questions or concerns we can assist with, please fee free to reach out anytime. Warm regards. Lauren@Café
- Pros mentioned:Espresso quality
Amazing Espresso Machine - Stylish!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase this year. Looks amazing in my kitchen and the espresso tastes amazing!!!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for sharing! It's great to hear you're enjoying the espresso machine. We're sure it looks amazing in your kitchen, and we appreciate you choosing GE Appliances! -Sylvia@Cafe
Solid espresso machine, but grinder clogs easily.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It'll make a great espresso shot and the milk steamer heats up fairly quick, but the bean grinder clogs up easily. The tip I found online was to keep it above a 7/10 on the setting, but what's the point of having all the other settings if it just clogs?
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - while we're glad to hear that you think this unit makes a great espresso, we're also very sorry to know that the bean grinder has not met your expectations. -- Please know we will share your thoughts about the grinder with our product and design teams for future design consideration. We also recommend referring to page 14 of the owner's manual to learn more about the proper steps to clean the grinder to try and resolve this concern. You can find a copy of the manual here: https://files.bbystatic.com/mynykv8Ga%2BH4Xr6Y0IHFSw%3D%3D/Owners%2BManual -- You can also reach out to us once more if any other questions or concerns come up. Take care. - Pablo@Café
- Pros mentioned:Design
Ye
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best is so nice and shiny i like it so much my friends think its cute too
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for leaving a review. We're glad you like the espresso machine! -Sylvia@Cafe