Customer Ratings & Reviews
- Model:
- C7CDABS3RD3
- SKU:
- 6466520
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Drip 10-Cup Glass Carafe Coffee Maker, highlighting its excellent coffee quality, elegant design, and appealing appearance. Users appreciate its ease of use, temperature control, and Wi-Fi connectivity, along with its quiet operation. The primary concerns are the limited capacity and the absence of a warming plate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, have been using it everyday for the past couple months. Nice one
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there,
Thanks so much for taking the time to review this awesome coffee maker. We're so happy to hear that you've been using it daily and trust that the quality is still amazing! Hopefully you've connected to the WiFi so you can control it remotely. Thanks for being part of the Cafe family! Mike@Cafe
Warning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee maker as a machine but I had my front plastic panel fall off. Apparently, this is not covered under their warranty and GE recommended I contact the store. I understand Best Buy has an exchange window but I truly believe this is unacceptable for a $300+ coffee maker.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, thank you for your review. We are very sorry that your coffee maker's front panel fell off. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience and frustration this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Ease of use
Beautiful and tasty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous, easy to use, and makes great coffee. What’s not to love!?
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for sharing! We're so glad you like the coffee maker and it's a pleasure having you in the Cafe family. All the best! -Sylvia@Cafe
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the coffee hot and works great with Wi-Fi functionality!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi,
Thanks so much for taking some time to review this incredible coffee maker. We're so glad to hear that it works well at keeping your coffee warm and the WiFi features help make things better. This unit is sure to last you quite a while. Have a swell day! Mike@Cafe
Safety concern and cheap quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, especially for the price. The brass rose metallic coating on the handle started pealing off. In handling, flakes of this coating fell into the carafe. This is also pretty dangerous because in handling, its possible to get a flake on your hand and then you rub your eye. Its just bad all around. I do believe there is a safety concern with this product.
No, I would not recommend this to a friendFaulty product didn’t work out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box- Error message to add water with tank full… continually press select To confirm water added and finally Error code 3. No error code troubleshooting or information in provided manual… found manual online that rather than explain what to do for error code 3, directs you to their website which has no relevant information. Returned
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, and thanks for sharing. Having an appliance arrive and not work is incredibly disappointing and not at all the experience we want for you. We appreciate you considering GE Appliances and we hope you'll give us another chance in the future. Take care. -Sylvia@Cafe
- Pros mentioned:Coffee quality, Ease of use, Temperature control
Great cups of coffee with style!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Summary: I am not usually a fan of brushed metal / copper, but this thing looks amazing in any room! The build quality is outstanding and the coffee it brews sets the standard. Unboxing: The experience is premium with a box that folds open. Inside you will find the coffee maker, a scoop, a metal filter and a few sample paper filters, and instructions. Setup: Overall easy unless you want to connect to Wi-Fi. Set up of the machine is not much different than any drip coffee maker. Clean the device, put in the water filter, set the clock and any brew setting you want (temp, strength), and you are ready to go. Where I ran into issues is the Wi-Fi setup which is not a good user experience. You will need to download the "SmartHQ" app which is meant to control a multitude of appliances. The app will require you connect to wifi on the device, type in the password then you will search for your home wifi. It just didnt work for me for about 30 minutes and then magically started working. You don't gain many features via wifi other than the ability to use your phone to set up "auto brew" times but this is almost as quick to do on the device itself. I wouldn't buy this just for the wifi feature. Coffee: Yum! It has four strength settings three of them you can adjust temperature but one, the "gold" setting just makes an outstanding cup with no additional settings required. I tested it with Starbucks Breakfast blend and the coffee came out naturally sweet and at a perfect temperature. You have a large range of temperature settings in the other modes. The reservoir has enough to make many cups of coffee but keep a mind, a cup is defined at about 4oz on this device, not the common US 8oz so you might need to adjust your serving sizes. Use: Cleaning is easy, just swap out a filter or clean the grate, clean the pot and wipe down the machine. All materials are high quality and I found very little dripping once it is done. Keep in mind this uses water filters so that will require replacement in time. I prefer the taste of the coffee that comes out of paper filters but they are not required and can lower long term costs if you use the paper grates. I only took a star away due to the finicky wifi feather, otherwise, this is a near perfect brewer!
I would recommend this to a friend Good for looks only
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $300 and it quit working after 15 months. We barely even use the machine. Just keep getting “err” message when trying to brew, even though the carafe is in the correct place.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We recommend that you reset your coffee maker by unplugging it, then plug it back in. If issue still happens, then unit should be replaced. Please reach out to us if you need additional assistance. Take care. -Don@Café
Wifi Doesnt Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed Instructions to the ‘T’ and thf wifi wont turn on. Haven’t tried the coffee yet, but so far thing is a piece of junk on set up.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - Thanks for bringing this to our attention. For assistance with connecting to WiFi, please review the "WiFi Connectivity" section on pg. 12 of the Owner's Manual. Thanks for being part of the Café family. Kind regards. -Don@Café
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute awesome coffee pot. I love the wifi feature and the options for different cups to brew. One lesson I had to learn is it doesn't work well with paper coffee filters. The manual says it works with either #4 or basket but that was not the case for me. I select the BOLD brew and if you like dark coffee you'll love this option.
I would recommend this to a friendjust fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything was nice coffee just did not get or stay hot.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for reaching out about your beautiful Café Specialty Drip Coffee Maker. Our apologies that you experienced issues with the temperature of the coffee and we can certainly understand why you’d like some clarification on that. -- It is important to note that there is no heater or warming plate under the thermal carafe, so once the coffee is brewed, it will slowly lose heat. The coffee stays hot due to the vacuum seal thermal carafe. The thermal carafe retains the heat of the coffee for a minimum of 1 hour after brewing. To help keep the coffee hot, it is a good idea to “warm the pot” and put hot water inside the carafe to pre-heat it. After a few minutes, dump the water from the carafe and then start brewing coffee. -- You can also learn more by checking out the “Temperature” section on page 9 of your manual. Your manual can be found in the “Overview” section on the Best Buy product page. -- We hope this is informative and please feel free to reach out anytime if there is anything we can assist with. Warm regards. Lauren@Café
Returning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money! Had for 2 months and have to take back. Our coffee doesnt brew hot.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We hate to hear that your coffee maker is not functioning properly. This is not the experience that we would want you to have with our appliance. Thanks for sharing your feedback, and we hope you allow us to work hard to earn your trust back in the future. Warm regards. -Don@Café
WAY overpriced.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced for a coffee pot. There was nothing special about this, other than the wifi features, that the other coffee pots couldn't do. Save your money and look at something else.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We hate to hear that you are not pleased. Your comments about what is offered for the price are greatly appreciated as we are always looking for ways to make things better. Let us know if you have any additional feedback. All the best.- Kianna@Café
TERRIBLE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I’ve ever made. The coffee maker quit working after less than 3 months. GE took forever to send a replacement that I’m not even going to use.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for taking the time to contact us. We are sorry to hear that your Cafe coffee maker stopped working after less than 3 months. We understand how disappointing that can be. We strive to providing quality products for our customers and take your review seriously. We will be passing the information to our design team and engineers to help us improve on future builds. If you haven’t already we would recommend calling our support line if your unit is not working properly. We will list the phone number here-1-800-919-6213
Monday - Friday 8AM - 8PM EST
Saturday 8AM - 5PM EST
Please let us know if there is anything else we can help with. Sincerely- Dianna@Cafe
It’s not black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes coffee, but is not black as the pictures show. Rather it’s more of a charcoal grey. The color doesn’t affect the coffee, but if you’re gonna spend a grip on a coffee maker it should look as they market it.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there - thanks for taking the time to share your review! Our apologies that the color is not what you expected and we can certainly understand your disappointment. We will be sure to forward your feedback to our design and engineering teams, as they value your honest opinions and will be sure to use them in future design considerations. Please feel free to reach out anytime if there is anything we can assist with and have a great day! Lauren@Café
Beautiful on the outside…but subpar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought all new cafe appliances and thought this would be a great addition to our kitchen. It looks really high class but that’s about it. To start, it’s hard to navigate between everything since there are only 3 buttons and the instructions don’t walk you through it. The water basin is stationary… this makes it impossible to clean and get any excess water out. There is no feature to make the carafe stay warm. I think it’ll stay heated for 2 hours, so if you’re one who drinks coffee throughout the day, this isn’t for you. Also noticed that the inside where the filter is doesn’t dry… I made coffee one morning and when I went to make it again the next morning there were water droplets soaking the inside. Just buy something else
No, I would not recommend this to a friendtrash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box and immediate err3 add H20 error codes. Based off the review, I'm not the only one with this issue, so ridiculous it hasn't been resolved. Returning and NOT buying the same brand.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Oh goodness!
We're truly sorry to hear that your coffee maker displayed errors right out of the box and know how incredibly upsetting that must have been for you. That's definitely not something we want any customer to experience and will be sure to share this information with our development team. It hurts to know that you're leaving us and do hope you'll consider us again in the future. Wishing you well! Mike@Cafe
350$ paper weight!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One week after return peroid ends! It stops working i hope best buy will have some digression on this. Its good looking but doesn't keep coffee hot long at all. But i managed until it just completely died on me . Ge is unresponsive on helping me on this.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for taking the time to reach out. We're sorry to hear about the difficulties that you've encountered with your coffeemaker, we can understand how that'd be frustrating for sure. If you've already tried reaching out to Best Buy and they are unable to assist, then we'd recommend that you continue to try and reach out to the warranty claim phone number for further help. They can be contacted by calling: 1-800-430-1757. We do hope this helps and that this is taken care of for you soon. -Michael@Cafe
Fancy Fail!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this expensive brewer for 6 months now, and it is no longer making actual coffee, just coffee water. Coffee has never gotten very hot. We have made coffee according to instructions, descaled it, used a filter, and this fancy lady is a fail!
No, I would not recommend this to a friendGE Caraffe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That coffeemaker is way to expensive for the quality of the coffee
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi Myair, thanks for taking the time to leave a review. We're sorry to hear of your disappointment with your coffeemaker. You could try adjusting your brew strength to see if this helps with a more richer flavor from your coffee. If you don't have a preference, try using the Gold setting first, which provides the highest quality brew. - To set the strength, you can follow these steps: 1. Push the Strength button. The strength options and Strength button will light up. The Strength options are Gold, Light, Medium, and Bold. 2. Rotate the Brew/Select knob to select the strength and push to select, or push the Strength button to confirm your selection. The outer ring of the Brew/Select knob will light up to confirm your selection when the knob or button is pushed. We hope that this helps! If you have other questions, you're always free to reach out to us via social media. Stay safe. -Michael@Cafe