Customer Ratings & Reviews
- Model:
- C7CDAAS3PD3
- SKU:
- 6421032
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Drip 10-Cup Glass Carafe Coffee Maker, highlighting its excellent coffee quality, elegant design, and appealing appearance. Users appreciate its ease of use, temperature control, and Wi-Fi connectivity, along with its quiet operation. The primary concerns are the limited capacity and the absence of a warming plate.
This summary was generated by AI based on customer reviews.
dont do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Café Smart Drip 10-Cup Coffee Maker is mostly made of plastic, with the exception of the insulated coffee pot. Because it's primarily plastic, the coffee maker lacks a heating plate, which is a major drawback. The insulated coffee pot, unfortunately, feels incredibly cheap and doesn't keep the coffee hot, even when set to the highest temperature. The overall construction of the coffee maker feels flimsy, and it doesn't justify the high price. Additionally, the bottom of the pot tends to leak consistently. Overall, I would not recommend this product—it's simply not worth the money.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .This coffee maker has a Drip Stop Lever (check valve) in the bottom of Brew Basket Insert that is designed to close when the carafe is removed. If there is leaking/dripping when removing the carafe, we recommend removing the brew basket and cleaning with soap and water. Chances are there is a small debris (coffee ground or lint from the paper filter) that is keeping the valve from closing completely causing the dripping. If the issue persist, we recommend you take advantage of the one year limited warranty by contacting Café Support at: 1-800-432-2737.
JUST AFTER ONE YEAR AND ONE MONTH OF USE IT WAS DA
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JUST AFTER ONE YEAR AND ONE MONTH OF USE IT WAS DAMAGED AND IT DID NOT WORK ANYMORE, I USED IT EVERY DAY ONCE A DAY ONLY IN THE MORNING I LIKED IT BUT I DON'T KNOW WHETHER TO MAKE THE INVESTMENT AGAIN I THOUGHT I COULD HOLD LONGER THAN THAT!!! !
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We’re so very sorry your coffee maker stopped working only 13 months after purchase. We can imagine how disappointing this is and isn’t at all the experience we expect for you. Please allow us a chance to take a look into this. We can be reached via social media, our website, or by calling 1-800-692-6630 Monday – Friday: 8 a.m. – 8 p.m. ET or Saturday: 8 a.m. – 7 p.m. ET. We hope to hear from you soon. -Gina@Café
- Pros mentioned:Coffee quality
Awesome Coffee Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Perfectly matches my new kitchen decor.
I would recommend this to a friend filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot find filters to fit. why is it impossible to built coffee makers that use the same water filter
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .You can use the mesh basket (included) or any of the No. 4 paper filters (not included) with this coffee maker. Thanks for sharing your feedback.
- Cons mentioned:Warming plate
Not bold. at. all.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start with the obvious - this coffeemaker is gorgeous. Beyond that, it's nothing special. I have tried everything, and like other reviewers, even the bold setting brews a very weak cup of coffee. I tried adding 50% (!!) more grounds, I tried adding an extra filter to slow the brewing down...nothing worked. There is no warming plate, so the coffee, even at the highest temp setting, does not stay warm very long. If you enjoy a good strong cup of coffee, this is not going to be for you. I'm returning after trying for days to get a good cup of coffee.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thank you for taking the time to share your review and for choosing this beautiful drip coffee maker for your home! While we are very glad that you are impressed with its stylish design, we are very sorry to hear that you are disappointed in the brewing boldness and lack of a heater under the carafe and have decided to return the unit. We sincerely apologize for the extra time and stress that it has taken for you in trying to produce the coffee strength that you are looking for. We recognize that choosing a coffee maker is a big decision and it is very important to us that you feel satisfied and that your experience using it is a reflection of that quality. Your feedback is extremely valuable to us and we will be sure to share your comments and experience with our product design team. They review these on a regular basis as part of our ongoing commitment to improvement. Providing high quality appliances and the best possible experience for customers like you are our top priorities and we sincerely hope for the opportunity to earn your trust and serve you again in the future. All the best! -Eliza@Café
Good coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit difficult to program. Note that the "copper" handle is not really a copper handle. It is matched to the carafe with plastic. Very fragile.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your purchase and your feedback on the handle. We will share this with our engineering and design teams. We are happy to hear it is working well for you and would like to assist you with programing if you have any questions, please reach out to us directly via a private message on Facebook. Thank you! Joyce@Cafe
Beautiful, but...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee maker, but it came with a couple caveats. Our first one had to be returned due to an obvious paint blemish. Seems petty, but this isn't a $25 dollar machine. The second one looked and worked awesome, until this week. 4.5 months later, it quit dispensing the water to make coffee. Everything seems fine, it comes on, but no water comes out. I'm glad I opted for the extra warranty plan on this one, but still. Is the third one going to last? I think this is a GE brand, so not sure what the deal is. We'll see how this one goes. Disappointed, but I'm too in love with the style to give up yet.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - We are so glad to hear that you love the look and style of this beautiful coffeemaker. We certainly apologize that your unit stopped dispensing water after 4 and a half months, though. This is not something we would expect and we completely understand your disappointment. We're happy that you were able to obtain a replacement and we're sorry for any inconveniences this has caused. If you have any questions or concerns in the future, please reach out to us directly. We are always here to help. All the best, Kelsey@Café
A little pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good coffee maker if you don’t mind the price.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello Isaac - Thanks for your review. We appreciate your feedback and we will pass this along to our product team. Thank you for choosing Café appliances! Olga@Cafe
Sadly, it doesn't make very hot coffee.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee pot is beautiful but it does not make very hot coffee. So disappointed in how it doesn't heat up and stay hot. It does make coffee quickly and quietly.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - While we're certainly glad to hear that your coffee maker makes coffee quickly and quietly, we do apologize that it isn't heating up properly and making hot coffee. This would be discouraging and we understand your discontentment. To remedy this, check that the software is up-to-date through the SmartHQ™ app. If the issue persists, then try resetting the coffee maker by unplugging the coffee maker briefly and plug it back in. Connect with us if you have any questions or problems moving forward - we're always happy to help out. Best, Kelsey@Café
Little disappointed.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good looking sleek coffee pot however the reason why I purchased it was because I was looking for a pot that made the coffee really hot. This one is not the one for that. There is no heating plate. When the coffee comes out, it's not but not smoking hot like when you get it from Dunkin.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We appreciate your feedback. Our coffee makers with an insulated carafe do not have a warming plate. Consider preheating the thermal carafe by filling with hot water, then empty the carafe and start the brew cycle.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice coffee makers I sold them back but still very nice
I would recommend this to a friendSooooo worth it! Buy it now!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this coffee maker for my husband’s birthday. He’s been using a pour over system for years now but wanted something that takes less time during the weekdays. I don’t know how it does it but it makes a superb cup of coffee! Definitely worth the money.
I would recommend this to a friendDon't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Coffee pot to match Kitchen appliances. Due to high price, I had very high expectations. Coffee pot, out of the box, indicated an error code. Online data indicated that certain water should not be used. Replaced water several times and still not one drop of coffee was made. Technical Support would not answer. The only good thing I have to say about this Coffee Maker was that the Return was quick and easy!
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for taking the time to provide feedback about your experience. Your concerns are valued, and we welcome your insights as we continually strive to improve the products and services we offer. Vikki@Café
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new coffee pot! I am a former barista and having my morning coffee is an important part of my day. It was a little expensive, but if so worth it!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - We're so glad you're loving your new Café coffee maker. Be sure to download the SmartHQ app so that you can enable all of the functions of your coffee maker to be controlled over WiFi. Thanks for sharing your experience, and we wish you all the best! - Don@Café
Used 5/7 days some times 2x a day
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.7 month review and machine now will randomly shut off when ever i try to brew a pot of coffee. Descaling doesnt help either. Emailed support and was told to unplug for 30 seconds which did not help. Unplugged for 2 days and machine still will do hard shutdown and reboot after brewing and or trying to descale. Before this issue the machine worked great
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We're sorry to hear that things are not working as expected and troubleshooting has not helped. If issues continue, we recommend reviewing your warranty information on page 16 here: https://files.bbystatic.com/OBp33bUsk9y4yaYiDauG1A%3D%3D/Manual. Let us know if we can be of further assistance. All the best.- Kianna@Café
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate waking up to push start then waiting. This, while ridiculous, makes my life that much easier. I can start the coffee. By the time I get downstairs the coffee is made and I can start my day. It’s really the energy and time saving I love
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello, Thanks for leaving a review! We always appreciate hearing from our customers and we're glad you like your new coffee maker. Getting an appliance is always exciting, and we're glad this one could meet your needs with its design and capabilities. If you have any questions or concerns please let us know. We'll be happy to help! -Sylvia@Cafe
Nice coffee pot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee! Packaging is really good. It was a Christmas present surprise, so a little disappointed that it was delivered to my wife in a box that clearly had “coffee pot” in big letters so that kind of blew the surprise.
I would recommend this to a friend- Pros mentioned:Appearance
Not worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty coffee maker BUT coffee does not get hot enough. Because of high altitude can’t even use the gold feature. Not worth the $$$.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there! Thanks for the review. Sorry to hear about the issues you've had with your coffee getting hot enough. This coffee maker is regulated for temperatures between 185 and 205° F. It's recommended to brew between 195 to 205° F for best flavor extraction. For altitudes over 5,000 feet, use 185° F to prevent water from boiling. This model, since it has a glass carafe, also has a warming plate under the carafe to help keep the coffee hot after it's been brewed. - If you're finding that your coffee isn't hot enough or doesn't match the set temp, the temperature setting is based on the temperature of the water when they contact the coffee grounds. Said temperature will be lower in the carafe at the end of the brew. Because of this, checking the temperature with a thermometer is not an accurate way to verify temperature. - We do hope this helps. If you've got other questions, know that we're always here to help. Best wishes. -Michael@Cafe
Simple and good brew
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super simple layout. I like that it heats water to 205 degrees. Still not hot enough in my opinion but better than most other coffee makers.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, and thanks for submitting your feedback. We’re glad you rate our coffee maker highly and appreciate its heating capabilities! We do regret that you feel it isn’t quite hot enough, and your feedback will be shared with our team for future review and development. We’re confident this unit will serve your needs well for a long time to come, and we’re always available to assist if you ever have concerns or questions. Enjoy your coffee maker! -Sarah@Café
Expensive coffee maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the coffee maker as the directions stayed stated it could stain
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We are sorry to hear you aren't happy with your new coffee maker. This is a beautiful model, and we want you to love it. This model allows you to curate your ideal coffee experience with the Gold Cup preset mode which automatically adjusts the water temperature & brew time to meet the world class standards of the SCA. You'll never sacrifice temperature, quality or flavor as you customize the strength and size of your brew. This will allow you to customize your brew parameters such as brew temperature and strength to maximize the flavor profile of the particular coffee you're using, whether it be a fruity, floral or earthy.