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Customer reviews

Rating 4.4 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 5 out of 5 stars

    Sweet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet fireplace, this item captures the essence of a real fireplace.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong fire place terrible customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this from bedt buy. It does not say it is a wayfair product. Spent hours putting it together to find out yhe fireplace they sent is not the one that is supposed to be in it. The service rep did not listen well said my only option was to take it apart and them send me a new one ( probably with the wrong fireplace) or a 22$ credit thet would not just senf the correct fireplace to me. Be careful when u order something like this from best buy cause they are sending wayfair and tge only thing i ordered from wayfair took three shipments to get one that had to be scavaged from all shipments to get one complete item. The rep for best buy did not listen i had to keep repeating myself. Terrible customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Different item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv furniture is nice but the image is not accurate not the same in the picture plus the gave wrong color not paying attention to details on the furniture color i was disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simply classy and elegant

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this TV stand and it was certainly a rare gem to find for its price compared to others in the market and the design. If you're considering buying it, make sure you live relatively close to a Best Buy store or you trust your carrier, as ours arrived damaged the first time but BB customer service offered a replacement which came in great condition. Be aware of its weight; this guy will be easier to move around with two people and the instructions can be tricky, but with patience and knowing the front and the back side, the final product is amazing. We use it to hold our 75" TV, PS5 and other electronics with no problem at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid piece of furniture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece took some time to assemble, and some of the pictographs in the directions were not as clear as I would like. Also would've preferred a more refined look with the handles. That all being said it functions well, with good space for all of my A/V equipment. Overall it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Build quality

    Rated 5 out of 5 stars

    Nice quality, pretty, nice glass doors and handles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice looking cabinet. Solid. Good value. I like the glass doors and handles. Good for storing knicknacks, or pretty blankets, sheets, etc. I am doing the latter in the bedroom. Don't forget to price match. I got a few extra dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Build quality, Heating performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty sturdy and very pretty. The heater works really well. The lights add the perfect touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, buy unfortunately not great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to give this unit a great review...but... quality isnt quite there. A piece of the top was obviously chipped and has been re-glued...a fair effort but easy to tell. Hinges were not set evenly, so one door sits lower than the other, and (very minor point) one of the special length screws to hold the door handle on had no threads on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine piece of furniture. Very sturdy, excellently crafted, and pleasing to the eye. A huge amount of storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv stand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a lot bigger but it will do..should of looks more at the measurements putting it together was a little hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY IS EVERYTHING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cart is beautiful, strong, easy to put together for a person who is disabled. It took me 3 hours but the results are amazing. I can look at it all day. I love Best Buy. You guys rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to assemble. Heater works well. We like that you can control the fireplace display separate from the actual heater.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Heating performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fireplace stand! Looks great! Puts out a lot of heat and really makes it feel cozy in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came in cracked straight down the middle. Not sure who is at fault, but however, its a nice looking tv stand. Just wish the wood quality was just a little bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    nice unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to put this together. It looks as pictured. No surprises. I used it all winter and I am glad I had it in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Tv stand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the fireplace tv stand. Its so pretty at night and it will heat up your room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. Super easy to build. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Entertainment Center

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great quality. This was a perfect entertainment center for our 75” tv home theater setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely happy with this purchase appears such a beautiful piece of furniture that really accents our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the challenge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, looks sharp, and I have confidence in its longevity. You NEED two people to make this right, and don't skimp on the wood glue, kids. Probably the best stand at this price range in this size.

    I would recommend this to a friend