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Customer Ratings & Reviews

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$1,874.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 153 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality and ease of use of the EOS R Mirrorless 4K Video Camera with RF 24-105mm f/4L IS USM Lens. Many appreciate its lightweight design, making it ideal for travel, and the convenient touch screen features. Positive feedback also mentions the impressive low-light performance. However, some customers find the cost to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-153 of 153 reviews
  • Rated 4 out of 5 stars

    Great ergonomics and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have 120fps in 1080p and have no crop at 4K

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never trusting pre owned descriptions again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to grab this deal, but the camera was dirty, and had many scratches and dents. The lens was in the same condition and had a chip on the glass. I ended up going with a new Canon R6. Never wasting my time with a used camera again. The description was not accurate at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I would recommend it for first time camera owners.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged part received

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lens USM motor was broken. I had to get that fixed from Canon factory. It appears a damaged product was sold to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During online purchase, had a chat with the support person who gave me the wrong info. Now, I’m stuck with this item!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well built camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this camera so this is the little so far that I can say, This camera is different than all my other canon cameras. The electronic view finder is way better than my expectations. It was a surprise that I could review my shots in it. The setting info which can be brought up in the view finder in awesome and you can change the settings easily. You can zoom the image up after it is taken to get a close look at what you have captured. Took me a bit to figure out! I have only used it hand held so far but the pictures seem decent. The remote shutter plug is different than all my other canons but they do make an adapter where I will be able to use my old releases. I bought this as a kit so it had the RF 24-105 F4 with the control ring. It does have a safety switch in software where you can set it so you can not inadvertently change what you set if you wish. The same goes with several other programmable switches. So far so good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera totally froze on 1 day use after purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it new at Best Buy. The camera totally froze after first day of use and stopped responding, Eventually didn't turn on and died. Best Buy geek could not figure out what the problem was. Battery was fully charged, I returned it and got my refund back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Camera for someone invested in Canon gear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the negative YouTube reviews I was hesitant to jump in on Canon's first attempted at a mirrorless camera. If you understand it's short comings and are invested in Canon gear it is a great addition to your kit. My one complaint is not about the camera, but BestBuy - I am pretty sure they sold me a returned camera as the image numbers when I first started taking photos did not start at xxx1.jpg or xxx1.CR3, but at 4. I realize that is only 3 pictures that someone else used it for, but at this price I feel I got ripped off. With a 15% restocking fee, it kind of leaves the customer holding the bag.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Touch screen

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! Love the touch screen features and the picture quality is so sharp!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exceeded expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I complete doubted the capabilities of this camera as I was in the market for either this or a used Sony a7r2. I’m glad I chose cannon. The build quality on this thing really is unmatched and don’t underestimate the power of its 30mp sensor. If you’re a landscape photographer, expect every solid photo you take to be MacBook wallpaper quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera quality! I bought this to begin taking photography more seriously and it’s been such a good camera to me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great full frame mirrorless camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full frame mirrorless camera to start off with. Descent value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My canon camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great I haven't tried the video yet but plan to soon. I still have a lot to learn about how to use the settings.

    I would recommend this to a friend