Customer Ratings & Reviews

Nice product for normal usage. Hoping to use it more.

You can’t video record for more than 2 minutes plus all the photos and videos we took got lost.

I bought 2 of these for Christmas gifts. One of the recipients returned the camera because they didn't want it. It was returned in original packaging, with the receipt, and within the return time window. Best Buy kept $90 of the price as a "restocking fee". After being on a long chat and a phone call with Best Buy's customer service agents overseas, they made it clear that they were unwilling to do anything about the situation. They gave me the Best Buy corporate phone number. After 1/2 hour on hold I gave up. So they win- they keep my $90.00, but they have lost a lifelong customer.

I feel like the quality is lacking. It also took me some getting used to

Love it. But a little bit complicated to understand

This camera is a good starting point and learning curve camera but I will say the crop sensor is annoying. Go for a full frame if you can.

Nice……………………………………………………………………………………………………………………..

I was transitioning to a new camera and so far I am really enjoying this camera! I am a self taught beginner and use youtube a lot for guidance as well as plenty of trial and errors! Honestly my favorite feature is the stabilizer that the smaller lens has. I look forward to taking more photos!

Need to offer a class to learn how to use the camera

Bought this as a backup camera for a wedding I was filming. While it did the job I do not recommend getting it if you are a professional photographer or videographer. At the time I purchased it I was just starting out and needed something in my budget so this did the job but I now currently have a camera that I do not use and now need to sell used. Not worth it if you are working on becoming serious about your images/videos. I would suggest just spending the extra money on a M50, 6d or 5d any other mirrorless camera Canon has.

I bought this camera less than 1 year ago for my husband. The quality was mediocre. My biggest complaint, however, is that it quit working recently. Even with a brand new, fully charged battery, the camera will not turn on. Since it is still under warranty, we mailed it back to Canon for repair. With no explanation or communication, they sent the still broken camera back to us. When my husband finally was able to speak with a representative at Canon, he was told that camera was not repairable and that they would not honor their warranty. The best they could do was offer him 20% off another camera. There is no way I would ever buy another Canon again. Poor quality products, no communication from customer service, and piece of trash warranty. I’m really surprised that Best Buy carries products like this. AVOID!!! DO NOT BUY!!!

Do not forget to purchase insurance. Without it no help from Best Buy if anything goes wrong

Get this for an aspiring photographer. The lenses are incredibly similar.

This is not the best camera for beginners, was gonna return it the next after purchasing but my daughter lost the manual.

Check out cheaper options before buying this camera. In my opinion, the lenses make all the difference, and a cheaper body with nice lenses does the same job.

It was a good deal. i hope it lasts a long timeee

This is great starter camera set for beginners. Just learning what all the settings are and how to take the best pictures.

One of the best camera for a price tag. The lens could have come with an image stabilizer but unfortunately its not.

the camera and packaging was good. the battery was plugged in for over 6 hours and never got to the “full” charge light. i used the camera for 3 hours and the battery died.

This is a birthday gift for a grand child. She it will receive it on May 23. She will review once she opens and starts to use. She will also register for the 1 year extended warranty which was also a part of my pyrchase.