The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 4 out of 5 stars
Great size for traveling but problems with focus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size for traveling though I have not tried it out yet. The video seems to be nice too, but one thing is that it does have trouble focusing on your face sometimes. But I think that is just most cameras, phones just do that quick focus better...
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this camera primarily for video blogging and we are very pleased with its performance on that front. However, we quickly learned that this camera is far more than a "one-trick pony." It packs a ton a features into a small, reliable package. Most importantly, the quality of images is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this camera for my wife, she loves it. It is light and compact, she carries it in her purse when we travel so she has it hajdy when she wants to take those memorable pictures on the road
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've shot a lot and have had this since day one/launch and with patience I've been getting some decent shots out of this thing. (Lifestyle, product shots, at the beach, indoors.) I was waiting until I could view the RAWs. However, I have to make an effort to make sure what I wanted in focus is in focus. It likes to focus on the background leaving subjects out of focus. Once its locked on though the shots are great. So the AF on stills isn't as bad as with video. But it's so bad for video I don't even consider using it... especially if i wanted to VLOG and can't "man the camera." The focus box shows you're the object, but focuses the opposite. It takes ages to finally lock onto focus, but its fickle to lose it again. That and the overheating while using FHD 120p or 4k. I'm also stuck with 30fps as the lowest framerate it can go. If I switch to PAL I can get 25fps at least. That being said I bought this for my wife who never really used cameras other than a cell phone. I wanted something for her that she can literally point and shoot and maybe she'll gain interest in some gear, but I'm having trouble justifying why things don't work or are out of focus for her. Back to video: I've resorted to finding focus on me, for example, and switching to MF to be able to have peace of mind that it wont jump to the background. Of course, I have to make sure I stay the same distance the whole time though. I still have a few weeks before I am out of my return window and I'm hoping they release a firmware fix. If not, then I know what is going to replace this. (Hint: it has 24fps, doesnt overheat, Eye AF etc)
Pros:
-Size:Feature Ratio
-Ergonomics
-1.8 aperture (W) | 2.8 (T)
-FAST high speed capture
-Touch Screen Menus
-ND filter
-MIC input
-Flip screen
-Wifi/Bluetooth
-Image Stablization in Video is decent enough (no complaints)
-FHD 120/60 fps
-No crop 4k (take a hint EOS R lol)
What I don't Like:
-no viewfinder
-AUTOFOCUS
-FHD is a little soft
-lack of dual pixel AF
-overheating in 4k and FHD 120p
-no shoe for the mic (not a big deal)
-no 24fps
-contrast focus, not phase detect
-no LOG profile
-constrained ISO in 4k
-battery life could be better
All that being said, I can get decent results out of the camera, but that is not without putting in some solid effort and patience. Using this thing is tedious. I've never googled or looked up a camera (almost daily) AFTER I bought it to find fixes or to see if others share the same problem. What good is a camera if the pictures you care about aren't in focus? What good is a camera with video if the video isn't in focus and you have to throw out footage? What good is a camera that doesn't let you use it because it overheated?
Brand response from Best Buy Customer Care on behalf of Canon
Posted .
FIRMWARE UPDATE Canon G7X Mark III Users:
Canon has introduced a firmware update for the G7X Mark III, which addresses video autofocus speed, accuracy and subject detection. Please visit the product support page for the G7X Mark III on the Canon website, usa.canon.com, for download instructions.
Brand response from Best Buy Customer Care on behalf of Canon
Posted .
Canon USA’s commitment to customer satisfaction is our top priority. Based on customer feedback we’ve received, we are taking the necessary steps to provide a firmware update that can help improve video autofocus speed, accuracy and subject detection performance. This update will be available through a free download from the Canon U.S.A. website at the end of October 2019.
Rated 4 out of 5 stars
Amazing camera, ships so fast
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing camera! Came so fast, and it was perfect! We were looking for this camera for a while and finally purchased it from Best Buy, when they had it in stock!! Love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I should have upgraded my old Canon camera to this one years ago! Crystal clear photographs, and the convince of being able to carry it around on my belt. SO worth the every penny!
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a passionate traveler, finding the right camera to capture my adventures was crucial. After extensive research and recommendations, I decided on the Canon G7X Mark III, and it has exceeded my expectations in every way!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
East to use amazing quality I couldn't be more pleased, purchased for girlfriend for birthday present and she was couldn't believe the quality and ease of use this camera is capable of producing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this camera for my sister as a birthday gift. She loves it! Ive tried it myself on my trip to Mexico with my wife. The quality of these pictures is amazing. There are a ton of features, some easy to use and some more advanced that take time to get used to. Im strongly considering getting one for myself in the near future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I pre-ordered this camera the day it was announced as a replacement to our G7X Mark 2. The main feature I really needed was the Mic input, and the 4K option was nice as well.
Thus far we’ve recorded a couple videos for our YouTube channel (The Montes Family) and if you watch the video titled “How well do we know each other?” you’ll notice the camera goes out of focus at certain points in the video and seems slow to correct. All previous videos on our channel were shot on the G7X Mark 2 and we didn’t have that issue with the Mark 2. So it seems the concerns about autofocus on the Mark 3 are legit. My only hope is that the issue is fixed in a future firmware update because it’s unacceptable for a camera at this price point.
The only reason I’m keeping the camera is because I do like the fact that I can now connect my Rode mic directly and I no longer have to sync audio. Other similar compact cameras such as the Sony RX100 do NOT have a mic input so alternative options are limited.
Other things to keep in mind; 4K video is limited to 9 mins per shot and the camera now requires a USB-C cable to connect to your computer (not included). I did have issues accessing my media directly from my MacBook’s finder app, but was able to finally retrieve the media once in Final Cut Pro. Overall, I really wanted to love this camera but the autofocus issue has tempered my enthusiasm for now. I’ll have to hold off on recommending this 100% until it’s addressed.
Brand response from Best Buy Customer Care on behalf of Canon
Posted .
FIRMWARE UPDATE Canon G7X Mark III Users:
Canon has introduced a firmware update for the G7X Mark III, which addresses video autofocus speed, accuracy and subject detection. Please visit the product support page for the G7X Mark III on the Canon website, usa.canon.com, for download instructions.
Brand response from Best Buy Customer Care on behalf of Canon
Posted .
Canon USA’s commitment to customer satisfaction is our top priority. Based on customer feedback we’ve received, we are taking the necessary steps to provide a firmware update that can help improve video autofocus speed, accuracy and subject detection performance. This update will be available through a free download from the Canon U.S.A. website at the end of October 2019.
Rated 5 out of 5 stars
revommendable
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
superb image, very user firendly. good for vlogs. will definitley recommend