Main Content

Customer Ratings & Reviews

Canon - PowerShot SX720 HS 20.3-Megapixel Digital Camera - Red-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1811 reviews

96%
would recommend to a friend

Expert rating

Rating 3.7 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,811 Reviews
  • Rating: 3 out of 5 stars

    It depends on what you are looking for

    Posted
    CherEl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Whether you love or hate this camera all depends on your perspective. If you are looking for a point and shoot camera, this one is good. It even feels solid. It takes nice photos - but not spectacular. The video quality is good enough. One major complaint - whoever designed the buttons should have taken single handed photos first. The natural place for your thumb to go is taken by a wifi button. I don't know how many times I turned the camera off while attempting to take a photo, and thus missed the moment. One can get used to it, though. If you are looking for a camera to replace your SLR or larger point and shoot camera, you will be disappointed. The clarity is really disappointing both at a distance and close up. It's flattering for those who have wrinkles (since they are blurred out) but not too great when trying to get a sharp close up of a child or a flower. The macro feature is not sufficient for the close ups I like to take. My three priorities in getting this camera were that (1) it would be small enough to fit in a pocket yet still feel like a quality camera, (2) it would be able to take close ups, and (3) that the pictures would all come out sharp and clear. Only the first of those goals was realized. For the person who just wants to take photos to post on Facebook, it should be sufficient. For the person who wants to do high quality photography for work or fun, go with an SLR. It's worth it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mixed Emotions

    Posted
    Sparki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was a Christmas gift for my dad and I put a lot of thought into a good point and shoot camera. He had a Canon in the past and when technology changed, he went with a Nikon (lighter and more simple). When I read the reviews, I compared with other cameras and decided this is the best bet. I wished it was in the store so I could have seen the actual product before purchasing, that probably would have swayed my opinion for another product. Overall, it is a great camera, takes beautiful pictures but I will keep my eye out for other options when it comes to needing it replaced. The pros: Beautiful pictures, nice size screen for viewing. I like that it automatically shuts off the camera potion when you're taking a long time to view the photos (so you can keep reviewing your photos while the lens potion is shut down and protected). Even though the flash is a manual flip-up, when you're trying to take a picture and the camera needs more light, it will tell you that the flash isn't up. I also liked how the focal point square adjusts to the size of the object. The cons: People did comment that you had to manually flip the flash up which I accepted but still unsure why Canon stepped back in technology. My only guess is when people don't want the flash to go off, it can be bypassed. Still awkward for the average user. Another drawback is once you take the picture, it takes a minute for the image to come up on the screen. If I recall, this was supposed to be faster than the Nikon Coolpix but I'm not so sure. The weight is a bit on the heavy side but I was looking for quality instead of light weight. It seems like it has more buttons and knobs separated out than the typical camera but again, maybe it is preferred for people that use all of that. Overall, there are a lot of fancy things on this camera that I didn't need but I was wanting my dad to have a good camera that produced sharp pictures (which it does). We haven't downloaded pictures yet (which will be a fun project), since you have to connect to Wi-Fi instead of using the USB cable. I'm not sure how easy that will be but, we can get it figured out. He will have to play with it some more to get used to the camera but I'm sure he will be fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good for pocket camera

    Posted
    crysaris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the size & light weight. Was hoping with the higher pixels & resolution would make for better pictures. It certainly has great zoom capabilities - amazing actually. I was sitting in the upper deck at a Minn Vikings Game and could zoom in across the field and literally see the players on the bench talking. I even snapped a picture of a touchdown almost called in error as it was happening. It can really zoom, tge n you have the option to zoom in further on the still image on your screen. Hence you can probably spot nose hairs from my sky high seats. Overall picture quality obviously is very much dependent on proper lighting. Even in a small room the flash will not always compensate the darkerness. That being said it's a ton better than my Cannon T6i big DSLR, but that I can at least buy a different flash mount to add. I think the price is about $100 mire than it should be, but as always Best Buy does offer the best price hands down on not only this camera but just about everything I search for. Best Buy has come a long way with their returns process to. Let me say the store called AM (using initials) is not a place I will ever buy my electronics from again. They are using sellers that do not allow you to return a damaged on receipt item back to their store. Best Buy has always stood behind their products they sell. I rarely have had any issues with the items we buy. I think they get the higher quality or Quality Assurance testing witg their products are opposed to WM. I appreciate that Best Buy employees are trained, knowledgeable, courteous and take time to answer your questions. You never leave there without feeling assured you made the right choice. I have not worked there but friends that do say the company is a lot better to their employees all the way around. Also extremely good at promoting from within. Had many friends reach GM status over the years because their managers work, develop and train them well. I would rather support a company where they take care of both their customers AND employees. Not many retailers survived the 2000s because they could do both plus keep prices affordable like Best Buy has. I'm glad to see the strong survive. Sorry I got off a bit on my review, just something I had on my mind and time to write about it once. No I was not paid to say this either and again not employed by them. Just a big Best Buy fan I guess.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall Good Camera

    Posted
    sleepershedreams
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was backed into a corner when my Sony HX50V Camera died and I needed a new long zoom compact camera for birding photography. Id been a long time Panasonic user so was hesitant to switch brands again but doing research as well as struggling with muscle wasting and weakness in my hands due to disability I needed super compact but wished for a little extra zoom and shutter speed that the Sony didn't offer and even the newest Panasonic didnt. While this shutter speed is excellent and this offers 10X more zoom over the sony. I look at my photos and feel some disappointment in the overall quality and that its not quite doing justice to the effort it takes to get good images. Its hard to explain the photos seem grainier and not as crisp as I feel they should be. Hazy might be a better word. Overall its a good Camera for a compact long zoom, but it still makes me wish for better. For what is out there right now this is the best option that I could find. I should also mention the buttons and menu system on Canon is terrible, the thumb rest is blocked by the options wheel, I actually prefer that on top of the camera. I guess if you are used to Canon this all would be fine. The best menu system was Panasonic. I did as much research as possible though and new cameras by Sony are for Selfies. I needed a birding camera and for what it is this was the best I could find.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not for me.

    Posted
    Enchantedgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for a camera to keep in my purse to avoid those "i wish i had my camera with me" moments. I'm used to a canon t5i, a dslr with a 100-400mm lens, which is a huge heavy beast of a camera that you can only carry in a backpack. Because I've always liked that camera, I decided to give Canon another shot. However, I was overall disappointed with this camera. I didn't expect the image quality to be the same as my nice camera, however every single picture I took was soft. Indoor pictures of my cat were awful, with no individual fur distinguishable - just a wash of gray color. When I took pictures outside the color balance seemed off. The sky turned a much more deep blue than in reality and made all my outdoor shots need post processing in photoshop afterwards. I ended up spending a hundred dollars more for the panasonic lumix dmc-fz300 and was blown away by that camera. The panasonic even has better than HD quality video, my videos look like a professional movie, and my nature photography came out sharp and color correct. If you have a little extra money to spend, and camera size isnt an issue (the panasonic is about 3 times as thick, still fits in my purse but is insanely better quality) I'd go with the panasonic lumix cameras. If you want a pocket camera, this possibly would be a good buy as long as you don't require your photos to look good when viewed large. I can't see this being great for anything but internet pictures like posting on Facebook size.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great photos, not-so-easy photo with the wi-fi

    Posted
    Eileen
    • My Best Buy® MemberMember

    I purchased this camera before a trip to Alaska that demanded a good zoom lens. The product delivered on photo quality, ease-of-use and zoom ability. What's not so easy is transferring your photos out of the camera. The only way to do this is via a wi-fi network, with a requirement that your wi-fi modem have a specific feature that mine doesn't have. After spending two unsuccessful hours trying to connect my desktop to the camera, I went another route and used the Canon Web service option. While uploading photos to the "Gateway," I received an error message and was only able to transfer part of the photos, none of which are actually showing up in a Web-accessible format. The transfer was also extremely slow and wore out my battery before it was complete. It would be nice to have an easier, less clunky and seemingly outdated way of uploading photos. Still working on this, but I first have to recharge the battery in order to continue troubleshooting. It would be great if this camera had a simple USB cable transfer option instead of relying solely on wi-fit. My advice would be to make sure you have the proper wi-fi modem before buying this product, and not assume that wi-fi capability is automatic just because you have wi-fi. I wish I'd had more time to investigate the details for the SX720 or I would have purchased a camera with a superior and way easier cable transfer option.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Overrated

    Posted
    ddas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been using this camera for over a year now and my take on this may seem to be very different from the general view. I got it for around 350$ from Best Buy in June 2017 and have used it off and on in various locations and settings. I am neither a pro in photography nor understand much about manual and other modes - of course that's one of the reason I went for a point-and-shoot. Over the period that I have used it, I have found the performance extremely unsatisfactory. Don't get enticed by the 40x optical zoom - it does have it but the images are extremely shaky. Even without zoom the camera captures slight ghost images - it's really hard to take perfectly still images. I haven't tried a tripod though - but you don't use tripod for every day photographs. I problem with the wifi is that it is extremely comples to pair and use - it is almost unusable - I stopped using the wifi after a few times. The main reasons that I opted for this camera - 40x zoom and wifi connectivity have been defeated. I am much disappointed with the performance of this item considering the price - I have used better products and have almost never inspired to use it. I wish I have returned this while I had the time - I refrained because I wanted to give it some more time.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the 40x Optical Zoom

    Posted
    OrlandoShutterBug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my third Canon PowerShot over the past decade. It is a little disappointing that features like on-board GPS went away (probably to save battery life) at least one model ago. On the other hand, the improved optical zoom is outstanding. The camera takes great photos by day and is pretty reliable on manual settings for hand-held night shots (and it does outstanding on 15 second exposure nighttime shots when resting on a solid surface). Like the 710 which this replaced for me, the fine-tuning of the manual focus could be better (because auto-focus is fairly unreliable in lower light) - the camera sometimes seems to decide that I really didn't mean infinity when I set it to infinity and I have to keep going back to reset it. In fact, I had to replace my 710 (after about 3 years and tens of thousands of photos) because the lens would no longer retract after it fought me for hours during an evening of taking lots of photos and I hope this does not happen quickly with this model. Also, the iPhone App is really quite mediocre and hasn't improved in years. I use it to transfer photos on the go and it often just decides to disconnect; it only has very limited controls for the camera if I want to use the App's remote shooting option; and its GPS logging often loses track of where I am to the point that I usually no longer use it because it just burns my iPhone's battery for limited Geotagging success.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent point and shoot camera.

    Posted
    Bruce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my fourth of the SX camera series. I use it for work and take approximately 30,000 photos per year with it. They just keep getting better and better. It has held up well to daily use and the occasional tumble. I do my best to treat it well but it does get banged around a bit. The zoom and image stabilization on this camera is phenomenal as well as the macro. Many times you can take a picture inside without a flash and you will be surprised at the results. Evening or low light outdoor shots can be surprisingly good and this little gem has outperformed several SLR cameras. Put a lanyard on it and keep it around your wrist when you are using it and you should have this camera for a long time. One neat feature that you should avail yourself of is it's built in WiFi that lets you send photos to your computer or to your cell phone. You select which device to pair to. This allows you to take superior photos that any phone can take and then upload or share with friend or any social media outlet. It also has a mode that allows you to operate it with your cell phone so you can be in a group shot, look at what the camera sees in your cell phone and then take the photo when everything is correct. I can't speak to how well this feature works, but I have been told it is pretty cool.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent photo quality and quick to boot!

    Posted
    Paddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used probably 40 cameras over the years for trips starting with a 1976 Nikon SLR up to a Nikon mirrorless. All have their merits and quirks with some being completely meh and others approaching amazing. However for our latest trip overseas I didn't want to fumble with lenses or settings, but I am used to a certain level of picture quality, so it amazed me to discover that this point and shoot delivered on all fronts. The optical zoom and stabilization are incredible--you can read the name of a boat from clear across the harbor with ease! The pictures are clear, sharp, and colorful without exhibiting any overt 'enhancing'. It's super fast going from off to shutter-ready so you won't miss anything. You can even snap some great quasi-NatGeo shots of the moon if you've a steady hand or brace. Keep in mind this is a point and shoot, so it's not going to deliver much trendy bokeh (or background blur) and other DSLR/mirrorless/micro four-thirds razzle dazzle, but for the price you get one heckuva camera with all the clarity, color accuracy, and zoom you can handle. Perfect for trips and when you want to avoid being conspicuous!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the best Point and Shooters you can get!

    Posted
    Arakata
    • My Best Buy® MemberMember

    The good: Excellent pictures, pretty easy to use, small and lightweight, INSANE ZOOM LENS!!! The bad: Having to manually flip open the Flash is a pain (however that insures it will not accidentally fire off if it's in the closed position), Lack of touchscreen, no viewfinder option, connecting to the phone app via Wifi could be a faster process Bought this camera a week before the 2017 Solar Eclipse in Nashville. Didn't have time to practice using the camera, nor learn any of the settings. Barely made it to Nashville in time for the eclipse due to two flight delays, ran out of the plane and pointed the camera up at the Totality in Auto Setting, zoomed to the max with no tripod (just hand held as steady as possible), and fired off 5 shots. What else can I say? This camera absolutely rocks! I posted the best picture with the eclipsed sun in the middle of the frame. Does the Auto setting get better than this? That's magazine worthy, folks!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loving this camera

    Posted
    JeanD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this camera for a trip to Alaska and was not disappointed! We were fortunate enough to see Denali four days during the trip, but from a distance. The 40x zoom is absolutely amazing! It captures every detail clearly. Yes, keeping steady is an art, but I find that taking a deep breath before shooting does help. One note, I am glad I bought the camera early enough to practice with all the features before the trip. This camera has also now documented a Caribbean cruise with exceptional shots. People cannot believe the moon shots with this camera, and no need for the full 40x zoom! Two more friends liked it so much they are each buying the same model, and daughter bought the upgraded model with the flip screen. You will not be disappointed with this camera!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Holy Buckets Zoom to the Ultimate Max!

    Posted
    ABNEMA
    • My Best Buy® Elite MemberElite Member

    OMG! This camera is amazing! It took me awhile of browsing online and YouTube videos to understand the wifi sharing, but one I realized the camera makes its own wifi and I can connect my phone to that rather than to my home network, it was smooth sailing. The app works great although I was initially hesitant, I am totally satisfied as I no longer need a middle man (putting SD card in laptop and transferring to my phone and then sharing with whatsapp, etc.). I love the red color and once the zoom is peaking out, it is a simple matter of slightly tapping the button, but not completely pressing for a photo until the image is clear. For longest distances, any slight movement can blur the image, just like flying a helicopter, think small movements and perhaps find something solid to rest on for stability.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    disappointed

    Posted
    ajvdb
    • My Best Buy® MemberMember

    I purchased this camera because my other Canon broke 1 day before going on cruise. I purchased this one because it was one of the 3 choices that was recommended by the Best Buy worker. I did check the reviews before purchasing and saw it had a fairly high rating. I was disappointed when I took my first few pictures on vacation and they looked blurry and I had the setting on Auto. I tried making adjustments and reading the manual for suggestions. I found that many times I would lose a shot because I would hold down the shutter button too long waiting for the camera to focus. Or find the object back that I had zoomed in on back. I even got left behind on excursion because I was taking too long trying to get a good shot with this camera. I returned the camera unfortunately it was past 15 day return policy which most of the 15 days I was on vacation. I was given in store credit instead of my money back.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Canon does it again

    Posted
    Petsitter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my third Powershot camera in the sx/ hs line. I only upgraded because of the 20 pixel, 40x zoom & also the red color. I believe the newer model is only available in black & silver. The features are pretty much the same, the flash has to be manually opened & now the battery/ card holder also has a small switch to pull, before you could just slide it open. Still has most of the same features although snow & beach settings have disappeared. The pictures are very clear & zoom is awesome. You just have make sure to push the shutter button halfway to focus or your pics will be blurry. I just received this last week so there’s many pics & settings I have not tried yet. Lightweight, small camera, 3”screen, camera strap included is always so thin so I usually buy another one. Only peeve I have is the batteries seem to be hard to find. All the Best Buy stores in my area don’t carry them & I have to buy online , also no popular name aftermarket batteries are available except for refuel. Other than that, I’m happy with it so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great camera for point and shoot, plus features

    Posted
    CaboJim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife and I travel a lot, and were looking for a point and shoot camera for those quick pictures we take to remind us of the cities and places we visit. We have had a Canon camera for about 10 years that finally broke. This camera is easy to use, and has a super zoom feature that looked interesting. We just used it on our trip to Maui, and were very pleased with it. We basically just put it on auto and took some great pictures. Now that I have a little time, I am going to try out some of the many advanced features you can choose. I want to be able to take pictures of sunsets, and this seems to have a couple options for that. great camera for point and shoot, and I am going to try to learn more about the other features it overs. Like the size and weight. You can carry it in a pocket, and whip it out quickly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good replacement for my Galaxy Camera 2

    Posted
    MrTommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I sent my Galaxy Camera 2 in for 'repairs'. A hairline crack in the screen. Little did I know I'd never see the camera again. But, my Geek Squad insurance came to the rescue and gave me full credit for my Samsung and I went on the hunt for a replacement. Enter the "Canon - PowerShot SX720 HS 20.3-Megapixel Digital Camera". After learning some new 'stuff' I was finally able to switch brains and get back to taking great pictures again. The zoom on this camera is amazing, with it going out to 160x in digital format. You have to have it mounted on a tripod to make use of that! The pictures are crisp and clear and allow you to crop shots with ease. The videos are good too. Sound quality is fine as well. Overall, I love this camera and it has easily replaced my 'old' Galaxy Camera 2. Granted, I'm no pro. I just wanted a 'pocket camera' that I can pull out and shoot quick pics. There's many settings on the camera I probably won't use, but for MY everyday kind of use, it's great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding camera with tremendous versatility...

    Posted
    ScottAW
    • My Best Buy® Elite MemberElite Member

    The Canon PowerShot 720 HS has continued to amaze me in its ease of use, versatility, fantastic image quality and outstanding features. What I appreciate the most is how easy this camera is to learn and use. For most people it is straight forward and with a little extra time spent reviewing how to use the more complex features it will quickly become a go to vacation, friends tag along and family time camera. I continue to be amazed at how compact this camera is when the over lens length is taken into account. The zoom in and out is quick and having this be a true optical rather than a digital zoom allows for beautiful high resolution images. The built in image stabilization is a very nice feature. There are some very cool features I have yet to explore and look forward to seeing the power of this compact camera. The red is awesome.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So glad I grabbed this!

    Posted
    SafariAnne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was preparing for a Bucket List trip to Africa to go on safari. I hadn't been using anything but my phone to take pictures for the last several years. My travel companions had expensive cameras with different lenses and I hoped that they would get some great close up shots because I wouldn't be able to. I grabbed this camera the day before leaving, not wanting to rely on others for all of the photography. I still thought they would get the best shots. It turned out that everyone was thankful that I had decided to purchase this Canon PowerShot. I got great closeups and video of animals that do not sit still for people to change lenses and focus. For a relatively inexpensive aim and shoot camera, I got some great photos and video to remember this awesome trip. I can't imagine not having it to record this great experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Takes good shots, but not intuitive

    Posted
    johnboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm new to this kind of camera, and the language in the book and on the website was far from specific enough for me. Further, I was advised in the store that I would not need a cable to connect the camera to my computer, but the owner's manual--when I had read that far in it--was definite that I needed it; so I had to go and buy one, and no one at the store was quite sure what the right one was. The one I bought turned out to work. I am slowly beginning to get used to the camera, but its relation to my computer is still laborious and tricky. (That, of course, is a computer problem, not your camera salesman's problem.) In sum, though, the camera seems to be what I need, and I am pleased with the pictures it takes.

    I would recommend this to a friend