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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 507 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are delighted by the Naked Tough Waterfall Case's protection and stylish design, frequently praising its attractive appearance and ease of use. While some found the price a bit high, many appreciated the snug fit and the fun, playful aspects of the case. A few users noted concerns about glitter distribution and the case's thickness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 507 reviews
  • Rated 2 out of 5 stars

    Pretty case for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter dropped phone an hour after installation and cracked screen. Not blaming case, but it is ironic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty but it leaks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 months and it started to leak!! Won't purchase again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume and on/off switch have already fallen off. For the price, I would expect the case to stay in tact

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very cute. My daughter loved it. It is definitely one of the prettier cases out there. With that being said I bought and returned this case twice. Within a week there were air bubbles in the case and the side button popped off on both cases as well. Horrible construction.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty but that's it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was only good for the glitter and the distraction and easy entertainment it provided. Other than that, it was horrible. The volume up and down buttons fell off on not one, but two cases. The 2nd case ended up with an air bubble. I don't recommend buying this case!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Liquid Leaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is pretty, but the reality is that the case leaks water rapidly.

    No, I would not recommend this to a friend
    • Brand response from Case-MateRepresentative
      Posted .

      Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate, it also comes with a lifetime warranty. The lifetime warranty covers damages, defects and leaks. With the lifetime warranty, you will receive a new replacement case or the option to choose a non-Waterfall case valued up to $50. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day! Case-Mate

  • Rated 2 out of 5 stars

    Cute case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is really cute but the side buttons fell off about a month in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Button Broke Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had this phone case for three weeks and one of the side button's broke off. She can't turn the volume up with the case on any longer. Also, the case itself is on so well that we almost broke the phone trying to remove it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is pretty but is EXTREMELY hard to remove from your phone after putting it on. I actually plant to return it because I was scared that I would actually break my daughter's phone while trying to get it off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cute but lacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the case and people talked about its looks. The only one issue was the side buttons on two different cases came out. I was unable to repair. Best Buy was great about replacement issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty, but broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is pretty, but as soon as soon as I purchased for my daughter and she placed it on her phone, the volume button fell off. My daughter needs this to silence her phone during class.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Button fell off!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this and the side button kept falling off!! I tried using my warranty and it's bee 8 days with no response!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case started to leak oil after less than one month of buying it. I was disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case started leaking the fluid that is inside the day after I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item. Not even 2 weeks later, there's a huge air bubble.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was slippery and my phone slid into the sink and I had to replace my phone.

    I would recommend this to a friend
    • Brand response from Case-MateRepresentative
      Posted .

      Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate item, it also comes with a one year or lifetime warranty. The lifetime warranty covers damages and defects. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day! Case-Mate

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally dropped the phone the case broke and my screen cracked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the volume bottom come off in less than a month

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance, Protection

    Rated 5 out of 5 stars

    Only if you like glitter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so cute! This case has a variation of small and extra small pink glitter. It also has pink glitter beads! The glitter and beads flow very nicely. This case is tough! I dropped it on the sidewalk while jogging, I was so scared to pick my phone up. The only scratches were on the case around the top. My beautiful iPhone 7 was not harmed :-) The only con is taking it off. Bottom line, buy it! Super fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone 7 case is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case goes well with my iPhone 7 rose gold. It's a perfect fit and protects the camera around the edges. I would recommend it to any one that wants some sparkle on their iPhone 7. Thank you Best Buy!!! Another satisfied customer

    I would recommend this to a friend