Customer Ratings & Reviews
- Model:
- CM036316
- SKU:
- 6025500
to a friend
Customers are saying
Customers find value in the Waterfall Case's protective qualities and attractive design, with many praising its beautiful aesthetics and snug fit. Positive feedback also highlights the ease of use and the fun, eye-catching glitter feature. However, some customers noted that the case adds bulk and may interfere with wireless charging capabilities. The thickness of the case was also a point of concern for a few users.
This summary was generated by AI based on customer reviews.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that this was far from a protective case. The first time I dropped my phone the phone fell out of the case and my glass cracked. I returned this product and opted for an Otterbox.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate item, it also comes with a lifetime warranty. The lifetime warranty covers damages and defects to Case-Mate brand products. The warranty is only valid if you still have the originally purchased Case-Mate item. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
Not sturdy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty case but it is not sturdy. It cracked and the liquid leaked out. Not only did it make a mess but it is no longer protective.
No, I would not recommend this to a friendCastmate waterfall case Note 8
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this case because it was leaking, but also because the coverage wasn't that good around the screen.
No, I would not recommend this to a friendLeaked on new phone..had it replaced 2x..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible case..Leaked first day on new phone..replaced..2nd cover also leaked..made best buy give me a new phone
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Hi,
Thank you for choosing Case-Mate! We're sorry to hear of your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate, it also comes with a lifetime warranty. The warranty is only valid if you still have the originally purchased Case-Mate item. The lifetime warranty covers damages and defects to Case-Mate brand products. With Waterfall case claims, you are able to choose a new Waterfall case or a non-Waterfall case valued to $50. Both of these options are complimentary and no charge to you. If you would like to choose a case valued over the free $50 replacement, you may, but you will have to pay the difference from $50. To get started on your warranty claim, please visit www.Case-Mate.com to get started. Have a great day!
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks my phone kept falling out of this case. Disappointed because it's a cute case.
No, I would not recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone and the whole case came off not shock absolute if it come off
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate item, it also comes with a one year or lifetime warranty. The lifetime warranty covers damages and defects. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
- Pros mentioned:Fit
Fun case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love glitter...so why wouldn't I enjoy this case. Really easy to put on. Comes with two parts a bumper and then the case. Fit is tight and fits phone great. Only down fall, very slick. Considering the phone is rather large. If you are attaching a pop socket or anything else it will stick just fine. I haven't dropped my phone (yet) so I don't know how good it will hold up. From what I've seen from most cases the only bumper support are at the top edges because of the curved design. Seems like it wouldn't cause any issue with a screen protector.
I would recommend this to a friend NOTE 8 CASE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FUN AND AWESOME BUT NOT FOR ME. I DID GIVE IT A TRY.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fluid started leaking out of it a few weeks after buying.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate, it also comes with a lifetime warranty. The warranty is only valid if you still have the originally purchased Case-Mate item. The lifetime warranty covers damages, defects, leaks and air bubbles to Case-Mate brand products. With the lifetime warranty, you can choose a new-Waterfall case, or a non-Waterfall case valued up to $50. The warranty replacement is complementary and no charge to you. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
It sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after a week. Not worth the money I paid.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate item, it also comes with a lifetime warranty. The lifetime warranty covers damages and defects to Case-Mate brand products. The warranty is only valid if you still have the originally purchased Case-Mate item. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
- Cons mentioned:Thickness, Wireless charging
Cute Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is really cute. Only problem I have is it is too thick and I have to take the case off off in order to be able to charge it using my wireless charger.
I would recommend this to a friend Really pretty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love glitter and thought this would protect my phone. But after dropping this while getting in my car, literally as I sat it fell a short distance, it broke and began leaking all over my phone and car. Luckily no damage was caused to my phone but my poor case basically leaked out until a little fluid and mostly glitter was left. I really loved the case while it lasted, which was a good while. Considering buying another.
I would recommend this to a friend