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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the Performance TRU-InfraRed 2-Burner Grill for its compact size, easy cleaning, and even heat distribution. They appreciate that it cooks food quickly and without flare-ups, making it a great choice for small spaces and those who value convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
  • Rated 5 out of 5 stars

    Compact space saving grill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grill, even cooking temps, space saving with sides that fold down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grill!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grill cooks like a beast! High heat and doesn’t miss a beat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Grill!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad for Fathers Day. It was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BBQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few months now works great folds up for easy storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks you best buy for sane me money the grill cook go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice grill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases we have made. Great grilling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this grill. Perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I thought that I burned food, but Not

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great grill, hard to clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is great and cooks food very well. However the metal grate systems that allows for even cooking is extremely hard to clean even with the small tool that is included.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning of grates not so easy. Always a ton of built up ad you must remove grates to clean properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but find it difficult to clean after use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Coating on grates began peeling after first use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coating on the grates began peeling after the first time I used it. Char-Broil sent a replacement set of grates and I followed their cleaning instructions to the letter, but it didn't matter - the second set began peeling just like the first. I believe the porcelain coating is defective. I returned the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I had the grill for a month without using it. I finally used it a hand full of times and something went wrong with it and one side stopped working and started shooting flames out the side and front. it also blew the grates right off the channels they sit in. After 2 months of back and forth with charbroil they sent me the guts to the grill. I wouldn't recommend this for how expensive it is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst grill I've ever bought. Contacted Char broil they will give me $ 40 towards a new grill and I get to keep this piece of junk. If you like your meat steamed and tasteless get this grill.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Happy with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it myself yet but others have and seem to like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective grate causes excessive smoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this gill for few years to learn that the grill is defective. The design of the grate is defective and I am not getting any support from the manufacturer, Char-Broil. Because there is too small holes on grates, cooking debris are left on the grill and is impossible to clean them. As a result, grate has to be cleaned thrall every grill and still unable to clan even with a provided tool by manufacturer, all therefore the grill smokes whole time grilling. Smoking is normal when grilling but this grill smokes too much that it is impossible to grill anything, Char-Broil customer support is very poor. I try to make claims few times and they seems to be playing dumb and kept saying sorry but would not do anything of it. I am sure this is a known issue as anyone who owns will have this excessive smoke problem. Don not buy this grill or any Char-Broil brand. It is an advise from very unhappy user.

    No, I would not recommend this to a friend
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