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Customer Ratings & Reviews

Model:
13101
SKU:
6169103
$78.95

Customer reviews

Rating 4.6 out of 5 stars with 276 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Electronic Iron with Retractable Cord for its overall performance, ease of use, and convenient retractable cord. Many appreciate its weight, quick heat-up time, and effective steam function. Some customers find the price to be high, but the leakage is minimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 276 reviews
  • Rated 1 out of 5 stars

    Yusuf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this steam iron based on positive customer reviews. However, just a month later, one morning while I was preparing to press my clothes, it shut off suddenly, and the display panel went dark. Since then, I have tried plugging it back in, hoping that it might start up again, but nothing happens.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to invest in this steam iron, the best choice for irons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iron

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Very efficient and and fit for use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Iron but came damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the digital screen was attached lower than it was supposed too, so when you tried to set the settings for fabric you could not read it. I had to take it back to the closest store and re-order another one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The chi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does great for what i use it for good weight an a great brand love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con is that it cools off quicker than expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied iron is over heating, burn several of my clothes got ruin. The auto off is not working. Was left on iron born facing down it burning tlthe fabric all the way almost got on fire

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iron it wonderful job on the clothing it has a nice weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great iron!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and the online ordering process was seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. actually got better results with the cheap little iron we had before this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal………………….:…..::::::::::::::.::……………………….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 1 out of 5 stars

    Touchscreen rarely works

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the title. You cant choose your setting so it it doesnt function. When it doew work, its great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Advertising was convincing, however the actual iron feels cheaply made, and the steam performance aren't all that great!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good - will be returning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was buying a premium product (given the premium price), but this 1700w iron somehow underperforms my 1200w budget iron I've had for years. It takes a long time to heat up, and even on its highest heat and steam settings, it was barely able to get the wrinkles out of a thin, damp cotton sheet with many passes. The iron plate is smooth and glides easily, but that's the only thing I liked. Disappointing. I don't think I will ever buy another CHI product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not liked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It get stained on the porcelain surface. It doesn't get cleaned with water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat up time

    Rated 1 out of 5 stars

    Drips water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves spots of water on my clothes. Heats up quick but that’s it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chi Iron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done but does not steam or heat as it claims to do. It takes a while to iron a dress shirt and usually does not get all the wrinkles out even at the highest setting. For the price and brand, I would have expected a better quality iron. The reason I gave two stars was for the beautiful appearance of the iron and it’s retractable cord.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek Steamer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plate has chipoed off amd damaged a shirt. All this black melt on my shirt. I liked the iron but the plate isnt that resistant

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chi-Steam Iron

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality. Got stick to the fabric, even with the right setting. Can't clean it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Good but has issues

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would leave white marks on my clothes especially on edges.

    No, I would not recommend this to a friend