Customer Ratings & Reviews

Great iron and great price. Delivered right ion time

Love it!!! One of the best steam iron I've had!!!!!

I bought this as a gift for my mom and she loves it.

This iron is worth every penny being that its a steamer & all!

Very efficient, compact and comfortable to use. Great features

Bought this to replace a 15year old iron. This iron is great, absolutely have no complaints. I would recommend this product.

Great iron works wonders only reason for losing a star is that the cord is not retractable.

It does great for what i use it for good weight an a great brand love it

Works as expected. Very efficient and and fit for use.

Works great, and the online ordering process was seamless.

the Advertising was convincing, however the actual iron feels cheaply made, and the steam performance aren't all that great!

Awesome deal………………….:…..::::::::::::::.::……………………….

I thought I was buying a premium product (given the premium price), but this 1700w iron somehow underperforms my 1200w budget iron I've had for years. It takes a long time to heat up, and even on its highest heat and steam settings, it was barely able to get the wrinkles out of a thin, damp cotton sheet with many passes. The iron plate is smooth and glides easily, but that's the only thing I liked. Disappointing. I don't think I will ever buy another CHI product.

Not good. Had it for 10 months. The sprayer doesn’t work at all. The steam is very weak.

Leaves spots of water on my clothes. Heats up quick but that’s it

It has water inside the iron when I received by UPS. It supposed to be new iron .

First the iron is wonderful. Got it as a gift for my sister and she says it is amazing. Then I need to talk about the wonderful customer service I received due to the lost original shipment - outstanding representative and I was still able to get it by Christmas... the product and service was outstanding !

Delivery was fast and the product works great so far!

I had this iron in very good standing. I purchased one a year and a month ago. Doesn't turn on. Already try to reset following the owners manual. Nothing works. Sent a couple emails to chi customer support and nobody give me an answer. So, stay away from this irons. They are good but don't last. Spent almost $80 and now is a piece of junk. Bad customer service.