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Customer Ratings & Reviews

Model:
GA01919-US
SKU:
11910380
$141.00
Save $58.99
The comparable value is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 9407 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 9,407 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product. It works with any television.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Chromecast - did NOT work well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not perform as advertised or as set up. product word well at first then after a few power off then power off as set up, it would not bring up the Google TV Home screen for the device I actually contacted the google agent folks to help get this up and running. Again works at first then fails. After a few uses, the Chromecast will power up the TV but give you a blank (black) screen. The casting fuction of this product works well. Everything else did not!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Micky, thanks for sharing the details of your feedback on Chromecast with Google TV (4K), and it’s unfortunate to learn that your experience is less than ideal. We can imagine how much time and effort you’ve put on this, and we’re sorry for the inconvenience this issue has caused you. We’d like to have a closer look into this to see if this concern is related to other environmental factors, or the device itself. Please contact us again and share with us your recent case number here so we can continue our investigation: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 2 out of 5 stars

    Disappointing device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old Amazon fire stick. I also own a couple Apple TVs. I should not have tried this device. It is by far the worst of the three. The picture, lags, constant, buffering, apps glitch. It is a pain in the neck to watch programs if you want to pause, rewind or return later and pick up where you left off. I had much less trouble with the Fire stick. But I should have spent the money on an Apple TV.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, MAS3. Thanks for sharing your feedback. We're sorry to hear about your disappointing experience with your Chromecast with Google TV (4K). It's frustrating when a new device doesn't meet expectations, especially compared to other products you've used in the past. Encountering several issues, including picture quality, lagging, buffering, and glitches with apps, which significantly impacted your viewing experience further added to the frustration. We want to know more so we can elevate your experience. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great streaming device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT streaming device. Much better than other versions of chromecast. Used to be an avid roku user. All my rokus are gone and switched to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromcastic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup was a breeze. Remote is pretty basic. Would like to see more functionality.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi StreamMaster, thanks for reaching out. We're glad to hear that you had an easy time setting up Chromecast with Google TV (4K). We understand that you would like to add more features, however, we focused more on viewing performance and we wanted to place our Chromecast devices at a more affordable price point for all our customers. Nonetheless, we've taken your feedback into consideration since we're always on the lookout for ways we can keep improving our products and services. If you have any other support needs on Chromecast with Google TV (4K), you're always welcome to contact us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    ALLCOMP USA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for use at home easy to install a to manage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just good,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent, but the remote bottoms are too sensitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some little problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I try to search for an app, just show YouTube videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Performance for the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google TV UI is really great. I'm surprised with how well it performs and how smooth it is. Having Google Assistant built in is definitely a bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and the price was reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google assistance can have more features like Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, have all the features of android TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few simple software glitches but good product overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use as Android TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great if you want to upgrade your TV to an android TV. Remote is easy to use and I like the idea of having the volume buttons on its side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updates fixed issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit buggy at first but later updates corrected it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Stadia. Can't change DNS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda disappointed in this device. I love the Chromecast Ultra and thought this would be even better but no - it doesn't support Stadia. For now anyway. Then, doesn't allow me to change DNS. Doesn't allow me to use VPN settings - the DNS settings are hard coded. Useless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for T.Vs that can't download the newest apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but does not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great when it is working properly. However, I have now had two of them. The first have water in the remote and it stopped working. The bad thing is, unlike other devices, each Chromecast device is programmed to work with only one remote. I purchase a second one and it only worked for three months and lines started appearing across my TV. I thought at first that my TV had a problem. my heart went racing as my TV is super expensive. I realized my TV was just fine when I switched to using the TV without the Chromecast. I thought I could return it, but when I checked, it was overdue to be returned. Now I am thinking if it is worth it to buy a third one.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi YUK75, thanks for sharing your experience with Chromecast with Google TV. We’re sorry to hear that you’re having multiple issues with the device.

      Your feedback is important to us, and we’d like to help you the best way possible. If you haven’t yet, we suggest contacting our support team. We’d like to take a closer look at your device. Feel free to contact our support team here: https://support.google.com/chromecast/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Comcast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast review Item was fairly easy to set up for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It will not work if going through an a/v to pass t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, after contacting customer service at google, I found out that this is made to ONLY connect directly to a TV and not through an a/v receiver. What happens when I connect to a pioneer or Onkyo receiver (with 4k) is that the tv does not receive the signal and there is no sound. It's almost like it doesn't have enough power to tell the stereo it is there. I can get it to work by changing HDMI input several time (going back to the ccgtv everyother time), or powering on and off several time. Please note that the inputs on have tried all work with everything else including cc1, cc1, cc ultra, xbox one (1st and 2nd gen), ps4, 4k blue ray, etc. This is my 2nd ccgtv and the other one did the same thing. It is VERY cool when it works.

    No, I would not recommend this to a friend