Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 11910380
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Chrome Cast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big difference for the last versions of this device
I would recommend this to a friendGoo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gooooooooooooooo[ooooooooooooooooooooooooooooooood
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Similar to firestick. Good device for our home....
I would recommend this to a friendDon't waste your time and money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was really neat at first but after a week of use it became very slow and sometimes unresponsive. A huge disappointed for a Google product. I would highly recommend a streaming device with Android TV. I have a Sony with Android TV and it works very well.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Tony,
Thanks for letting us know of the issue with your Chromecast with Google TV. We do apologize for the disappointing experience you've had with it.
We recommend trying out the troubleshooting steps below to try and see if the issue will be resolved:
- Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your Internet service provider for resolution.
- We recommend a Wi-Fi network with 25 Mbps download speed that can ensure smooth 4K experience.
- If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
- If it's still unresolved, perform a factory reset on the Chromecast with Google TV.
With the Chromecast Voice Remote:
1. In the upper right of your TV screen, select your profile and then Settings .
2. Select System and then About and then Factory Reset.
From the Chromecast device:
1. While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
2. When the LED light turns solid white, release the button and the Chromecast will then reset.
If the issue persists, then we may need to find out what may be causing it to come up with a resolution. Please feel free to contact us so we can improve your experience here: https://support.google.com/chromecast/gethelp
Easy Install just like Android Phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great. Easy Install Just like Android Phone.
I would recommend this to a friendIt’s so so
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a few months ago. The UI is okay, it lags at times and the remote works but the deign is not great. The center wheel sometimes does other functions especially if after you press the center option to select/go it sometimes go right/left instead.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Yuri76,
Thanks for sharing some insights on Chromecast with Google TV.
We appreciate your feedback as we're always looking for ways to improve our products and services. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Wifi connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were frequent wifi disconnections every few minutes. I looked up google support forums and can see lots of people facing this issue. So returned my Chromecast and will look for another product.
No, I would not recommend this to a friendGoogle Chromecast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great devise, it performs as advertised. Easy to negotiate and loaded with features!
I would recommend this to a friendSubstandard. Google should be embarrassed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the level of effort that Google seems to be investing in its newest products. The latest Chromecast is no exception. Everything about it feels cheap. The picture quality seems substandard; everything appears washed out and dull. The remote is awful: cheap plastic feel, and the design is ridiculously flawed. Compared to offerings from Apple and Amazon, this Chromecast feels like it's years behind.
No, I would not recommend this to a friendTerrible compared to FireTV, Apple TV, even Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a dumbed down android TV with a fancy remote. I say dumbed down because there's no actual app store. Even the cheap no name android TV boxes are better than this as they at least have expandable storage. This piece of work has a whopping 4GB of storage! lol I keep getting storage full alerts. I created kids accounts and it won't let me enable YouTube for them despite the age (only allows the ultra limited YouTube kids with like half a dozen channels and limited ability to search). Needless to say this thing is horrible. Went back to Fire TV.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi, thanks for reaching out. We're sorry for the poor experience you're having on Chromecast with Google TV.
We know where you're coming from and we'll definitely take note of the details of your feedback. This will be passed along to the right team since we're always looking for ways to improve our products and services. For further assistance and help on Chromecast with Google TV, you may reach out to our support team via the Google Chromecast help page here: https://support.google.com/chromecast/gethelp
need improvement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you want ninja laptop time to load in something and which is stupid and I don't think I say instead you will stop in 14 120 P videos is ridiculous I hope that poker can fix that
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, thank you for sending in your review for Chromecast with Google TV (4K). We're sorry to learn that you're having a difficult experience with the device. We'd like to know more details so we can help identify the cause and provide you with troubleshooting steps that may improve the overall performance of your Chromecast. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/chromecast/gethelp
Nice to have a remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something is wonky with the picture quality, it says wifi excellent but the picture quality looks like 480p on my 4k screen. Nice to have a remote now instead of fumbling with phone apps. That's a plus.
I would recommend this to a friendBrand response from Google Team
Posted .Hi inthecloud,
Thanks for sharing your feedback with us.
Chromecast with Google TV was designed to provide you with the best viewing experience watching your favorite movies and TV shows in 4K Ultra HD and 4K HDR resolution with your preferred streaming services. We recommend checking if your set up has the following items to ensure that you´re viewing on the highest resolution:
- An HDMI port that supports both HDCP 2.2 and 60 frames per second (60 FPS). Note: If you're using an AVR or soundbar, those will also need to support HDCP 2.2.
- A high-speed internet connection of at least 20 Mbps.
- A high speed HDMI cable. Recommended length: Less than 6 ft. (1.8m)
- Use only the power supply that was provided with your Chromecast with Google TV or Chromecast Ultra.
Should the issue persist, feel free to contact us and we´ll do our best to help fix the issue here: https://support.google.com/chromecast/gethelp
was not able to get laptop to tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was useless, for my needs. I thought I could use it for laptop to TV viewing. I did not know that an adapter was available that was USB-C to HDMI. and less money. The ChromeCast was good for those who wanted all those extras, which I did not need.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi nodisplay,
We're always appreciative of the feedback that you provide us. We're sorry to hear that Chromecast with Google TV didn't meet your needs.
Your feedback matters a lot to us as it helps us to improve our products and services. Should you have any further questions, we'd be happy to answer them if you can visit us here: https://support.google.com/chromecast/gethelp
Ads on Homescreen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows Ad on homescreen. if you want to disable that it disables every other voice activity features which makes it useless then. I only bought it for its ability to use some of my android apps purchased on a big screen.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Kautilya, thanks for sharing a review to let us know some details of your experience with using the Chromecast with Google TV, and it’s unfortunate to learn of your issues with the ads that show on your homescreen.
You can try managing your ads on your Chromecast with Google TV by following these simple steps:
Opt out of ads presentation:
- Go to Settings.
- Select Privacy.
- Select Ads.
- Select Opt out of ads presentation.
If you need further assistance, you can always contact our support team here: https://support.google.com/chromecast/gethelp
That's a no from me...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried everything to get it to work. The majority of my Google TV purchases are missing on this device; however, all my purchases are visible on my Android phone (S20 Ultra). I called Google and they transfered me to four different people and departments. Somehow I was transferred to the Nest team, how this happened I will never know. I was really trying to move from Apple and the iPhone but this might be my breaking point. As I fairly technical, I did everything Google would want me to do, now I have to jump throught all the hoops all over again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Christopher,
We appreciate your feedback. We're sorry to hear of the difficulty you have setting up Chromecast with Google TV, and for the poor experience with our support team. We can only imagine how frustrating the experience may have been.
If you're willing to try, we recommend some steps below that might be helpful in finding your missing purchases:
- On your Voice Remote, press on the Google Assistant button.
- Using your voice, command Google Assistant by saying "Open Google Play Movies".
- Once the Google Play Movies app is open, check to see if you will find your missing purchases.
We hope you can give our support team another chance to improve your experience. We may need to have a deeper look at the issue to come up with a resolution. Please reach out to again us via the following support link to further work on the the issue: https://support.google.com/chromecast/contactflow
Long way ahead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has micro-cuts in its wireless connection, it is also very unintuitive when it comes to updating applications, it works well but needs to be improved
I would recommend this to a friendBrand response from Google Team
Posted .Hi Anderson, thanks for sharing your feedback. We’re sorry to learn that you’re having connectivity issues with your Chromecast with Google TV.
For connectivity issues, it may be related to both the limited bandwidth caused by a congestion of your network or a possible interference. We recommend trying out the following:
- Remove some of your connected devices to free up some bandwidth space and test if you will experience the same issue. Chromecast typically requires a high speed Internet connection of at least 20 Mbps. If you verify congestion, we suggest contacting your Internet service provider for resolution.
- Check for possible signal interference. Placing Chomecast in a direct line of sight to your router and away from other possible sources of interference like a refrigerator, microwave oven, etc. might improve signal reception.
If the issue still persists, we may need to take a closer look at your device. You can contact our support team anytime using this link: https://support.google.com/chromecast/gethelp
Good product, horrible remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this streaming player, but I just could not stand the remote. The volume buttons are in a inconvenient place the way I held the remote in my hand. Also I found it to easy to hit the up or down instead of the middle button.
No, I would not recommend this to a friendWelcome back to the 90s.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously remotes have been around for a WHILE. If this is your first chromecast you won't understand this review. We have had this version of chromecast for about a month because our old one gave out after years. Lets talk about the goods and bads. Good: 1. Has a main menu. 2. Recommends what to watch on all signed in platforms. That was quick.... Bads: 1. Disconnects from the internet, almost DAILY. like I have to consistently go back and click on my network just for it to say its connected. 2. It takes over other google devices, let me explain below. 3. Its a remote.....a smooth remote on top on that. More thoughts below. 4. Won't connect to certain apps, as if it just wont load past the company name. 5. Don't lose the remote, treat it like your nextborn child. 6. Having to login into every app all over again is great. Reference to #2: We live in an apartment with one google home and one google display. This version of chromecast overrides any action you tell the home and display to do. Ex. "Hey Google, turn on TV." She will respond as if she completes your voice action, nothing happens. You must use the remote to the tv or this chromecast's remote. #3: Google lined this remote with the same product that Griswald used on the bottom of his sled in xmas vacation. Final thought, just dont get the remote version. You will be annoyed. If you end up loving it, cool, youre an anomaly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, we appreciate you for sharing your review of the Chromecast with Google TV. We're sorry to hear that your experience with the device didn't meet your expectations when it comes to connectivity to your network and to certain apps. Your feedback here helps us better understand what you prefer with our products and services. Rest assured that we'll relay this to the right team for future improvements. If you need any assistance or have additional questions, you can contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Great Streaming device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use. It does what it says it will do without any fuss.
I would recommend this to a friendDecent but lacks stated features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for a while and decided to go with roku ultra. This does not support dolby vision on some major apps like Disney plus..likely disneys fault but still. Some apps dont play 5.1 surround properly either. Also no support for att tv.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Jwc96, thanks for your feedback. We're sorry for the troubles this issue has caused you. By default if the app or the content supports Dolby Vision, your Chromecast with Google TV can automatically play it in that format.
We recommend the following troubleshooting steps:
- Check weak or congested networks. Removing some of your connected devices may help relieve congestion.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Make sure that your Chromecast is receiving power directly from your wall outlet and not the USB port from your TV.
- Plug the Chromecast with Google TV to a different HDMI port on the TV.
- If you have a dual band router, try setting up Chromecast with Google TV on either the 2.4GHz or 5GHz bands and see which band is more stable.
- If your Chromecast with Google TV is still having the same issue, please see instructions on how to factory reset your Chromecast with Google TV here: https://support.google.com/chromecast/answer/6254654
If the issue persists, we'll be happy to assist you further and help you in the best way possible. Please reach out to our support team here: https://support.google.com/chromecast/gethelp