Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 11910380
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Buy only if you have control of your modem/router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work if your Apt has Mac filters. Have to continuoulsy get in touch with Spectrum and reset the routers even after I added the mac address in my spectrum profile to allow this device to work.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Aj04, thanks for bringing this up. We’re sorry to hear about your frustrating experience with your Chromecast with Google TV. It was designed to work with ease but we know it could be sometimes hard to set up.
We might want to check if your setup meets the minimum requirements for Chromecast to work:
- An Android phone or tablet running Android 6.0 or later.
- An active Gmail account. You may encounter issues using a G-Suite account.
- An iPhone or iPad with iOS 12.0 or later version.
- Ensure that you have an updated version of the Google Home app.
- A high speed Internet connection of at least 20 Mbps. Mobile hotspots and Captive portal networks are not compatible with Chromecast devices.
- A strong Wi-Fi network connection.
- A TV with High-bandwidth Digital Content Protection (HDCP) 1.3 or higher built-in. HDCP 2.2 is required to support 4K content. Most televisions that are five years old or newer and have HDMI ports will have at least one port that supports HDCP 2.2.
- You may follow the set up guide for your Chromecast with Google TV here: https://support.google.com/chromecast/answer/10109990
If your Chromecast with Google TV still doesn’t work, please reach out to our support team. We'll gladly help you with setting up your Chromecast here: https://support.google.com/chromecast/gethelp
It works. Apps needs subscription.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but needs periodic updates. Keyboard entry is in alphabetical order. To a bit to set in and get used to but it’s ok. Take some time to navigate it. You do need wifi to get it to work.
I would recommend this to a friendBrand response from Google Team
Posted .Hi JahAr0d, thanks for sharing your review. We're sorry to hear that your experience with your Chromecast with Google TV has been less than ideal when it comes to using the keyboard. Your feedback on this matter is appreciated and rest assured that we'll relay this to the right team for future improvements. If you have additional questions or need further assistance with your Chromecast, please don't hesitate to contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Fine but ended up with a roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine but returned it because it didn’t integrate with my Samsung TV (couldn’t use the remote as a universal remote) and it didn’t have a ATT TV app. Voice search was good though. Much happier with my Roku.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Maximboxer,
Thanks for sharing your experience with us with your Chromecast with Google TV. We're sorry to hear that you had to return your Chromecast with Google TV. We understand how frustrating this can be.
We're still hoping you will give our products and services another opportunity to provide you with a better experience. If you need further assistance in the future, you're more than welcome to contact us through our support team here: https://support.google.com/chromecast/gethelp
Horribly Dissatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its blows compared to the seamlessness of previous models, has horrible integration with the Google nest and honestly tries way to hard to be an Apple or Roku TV, would’ve been cool 6 years ago when Smart TVs we’re at a premium. Now it just comes off as an annoying way to stream stuff to your TV forcing Google TV’s wack interface down your throat because it has 4K buy the Chromecast Ultra or wait till Google gets their act together.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for sharing your review. We're sorry to hear that your experience with your Chromecast with Google TV has been less than ideal when compared to your previous streaming devices. Your feedback here helps us understand better what our customers' preferences and needs are and helps us improve the products and services we provide in the future. If you need further assistance or have additional questions about your Chromecast, please don't hesitate to contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I don't understand where these 6 stars revies are coming from! The interface lags horribly and it freezes, I have been trying to find a good streaming device besides the Apple TV, Bought this thinking it would be better than Fire TV, not so much. At first it seems pretty cool, it pretty much sets itself up. After that it is all downhill. It seems that the longer it is on, the more the interface lags and the more the apps pause and lag and eventually the whole thing will freeze and require a reboot. The process starts over. Trying to watch a movie on HBO Now and it constantly buffered. I thought it was my Internet connection. Next day tried to watch another movie on HBO and it completely froze. After power-cycling the device, it seemed to work OK. About an hour and a half into the movie, it starting buffering over and over, about every 5 minutes. Started another movie on HBO immediately after the first and by the halfway point it was buffering every 30 seconds. I got out my computer, it worked fine and speed tests were indicating good Internet speeds with no packet loss. On my computer in the same room, I could stream just fine. Exiting the HBO app on the Chrome Cast, I noticed the interface was very laggy. Power-cycled the device again and it was perfect again. Next evening tried to stream on Disney Plus and same thing. As the movie progressed, the buffering got worse and worse. Power0cycling the device again fixed the problem for a while. Biggest piece of junk streaming device of the bunch. Do yourself a favor, just get an Apple TV. If you don't want an Apple, any of the others would be a better choice than this thing.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi mannayr, thank you for sending in your review. We're sorry to hear that you had a terrible experience with your Chromecast with Google TV when it comes to watching a video continuously without any buffering or freezing. We'd like to take a better look at your concern so we can identify why your Chromecast is performing poorly for you and help find a resolution that can improve your experience. Please reach out to our support team and let us assist you with your issue. You can contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Need better information on compatability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming device was not compatible with our older (6 or 7 years) TV - so returned the product. Best Buy was good on the return. Online specifications could have been better to set out which TVs this is compatible with.
I would recommend this to a friendBrand response from Google Team
Posted .Hi TomC,
Thanks for sharing some insights on Chromecast with Google TV. We're sorry to hear that you had to return your device due to compatibility issues.
We appreciate your feedback as we're always looking for ways to improve our products and services. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Chrome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as it supposed to. My kids looked because its easy to use
I would recommend this to a friend4k Streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up, great user interface and great streaming quality.
I would recommend this to a friendYou’re Google, get your updates fixed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. The remote is actually quite good. However their platform seems to be unstable. Twice since purchase I’ve had to reset the device because of a bad update.
I would recommend this to a friendBrand response from Google Team
Posted .Hi BigDaddyB,
We appreciate your feedback. We´re sorry to hear of the update issues you had with Chromecast with Google TV.
We'd like to learn more about your experience with your Chromecast device to figure out what may be causing the issue and offer you a resolution. Please reach out to us and we´ll do our best to improve your experience here: https://support.google.com/chromecast/gethelp
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this product to anyone wanting to cut the cord
I would recommend this to a friendOkay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple can store way more apps. This can handle about 10 apps then there is no kore room. It works better than my tv apps so I use it. Apple is much kore powerful but this gets the job done
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Charlotte, thanks for sharing your views on Chromecast with Google TV. We're sorry if it didn't quite meet your expectations.
We value your opinion and we'd like to hear more about the details of your experience. You are most welcome to contact our support team here: https://support.google.com/chromecast/gethelp
Good but bad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the interface but the picture wasn't looking as good as my TV without it. So I unplugged it and don't really use it anymore.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, Scookie. Thank you for sharing your review on Chromecast with Google TV (4K). We're sorry to hear that your experience with the device has been less than ideal. With your Chromecast with Google TV (4K), you can watch video only at a resolution that both your TV and device are capable of. For example, if you use Chromecast with Google TV (4K) with a 1080p TV, you can watch video up to 1080p, but you won’t get video in 4K. Video resolution also depends on the content you’re streaming. If you decide to give the device another go and need any assistance with watching shows at an optimal resolution, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
I love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my favorite Google products. So easy to navigate through all streaming services. Definitely buying more.
I would recommend this to a friendGreat!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, quick to load and snappy. Only problem is the volume control isn't working with my 2015 Vizio M series as an FYI. I use a sound bar separately, but just a note.
I would recommend this to a friendJust okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first one. Most of the time when I turned the TV on the screen color would be purple and green. I returned it for another one and it seems to be fine. Other than that nothing to get excited about.
I would recommend this to a friendBrand response from Google Team
Posted .Hi SteveL,
Thanks for your feedback on Chromecast with Google TV. Sorry that you had to return your first one but we’re happy that you now have a working unit.
We appreciate your feedback as we're always looking for ways to improve our products and services. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to cast an Oculus to my TV. It is not as advertised. With a high speed wifi signal, it still pauses and loses connection, even while within 5 feet of the device.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi JAHinAL, we appreciate your feedback on Chromecast with Google TV. We apologize for any disappointment you may be having with the connectivity loss when casting your Oculus device.
For the best experience when casting using Chromecast with Google TV, we recommend ensuring that your current setup meets the following requirements:
- A mobile phone or tablet running Android 6.0 or later, or iPhone or iPad with iOS 12.0 or later version.
- An active Gmail account. You may encounter issues using a G-Suite account.
- Ensure that you have an updated version of the Google Home app.
- A high speed Internet connection of at least 20 Mbps. Mobile hotspots and Captive portal networks are not compatible with Chromecast devices.
- A TV with High-bandwidth Digital Content Protection (HDCP) 1.3 or higher built-in. HDCP 2.2 is required to support 4K content. Most televisions that are five years old or newer and have HDMI ports will have at least one port that supports HDCP 2.2.
- Make sure both your Chromecast device and mobile device are both connected to the same Wi-Fi network channel, either 2.4 GHz or 5 GHz.
If none of the steps fix the issue, please reach out to our support team for further troubleshooting and isolation here: https://support.google.com/chromecast/gethelp
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right now this device is not doing me any good since I can't get shows to show without alot of stops and goes. I've tried my phone wifi and my satellite internet. Maybe when I get broadband.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi JohnR, thanks for giving us feedback about the Chromecast with Google TV. We’re sorry to learn of your poor experience with its performance.
To ensure you get the best experience, we recommend having the following requirements:
- A mobile phone or tablet running Android 6.0 or later, or iPhone or iPad with iOS 12.0 or later version.
- An active Gmail account. You may encounter issues using a G-Suite account.
- Ensure that you have an updated version of the Google Home app.
- A high speed Internet connection of at least 20 Mbps. Mobile hotspots and Captive portal networks are not compatible with Chromecast devices.
- A strong Wi-Fi network connection.
- A TV with High-bandwidth Digital Content Protection (HDCP) 1.3 or higher built-in. HDCP 2.2 is required to support 4K content. Most televisions that are five years old or newer and have HDMI ports will have at least one port that supports HDCP 2.2.
- You may visit the set up guide for your Chromecast with Google TV here: https://support.google.com/chromecast/answer/10109990
If the the performance issue still persists after connecting your Chromecast to your broadband, please get in touch with us and we’ll have a closer look into it: https://support.google.com/chromecast/gethelp
Google tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the this new thing had a remote, easily to navigate all streaming platforms in one device.
I would recommend this to a friendSolid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must if you have youtube tv and other streaming services. It combines all of them together for ease of use.
I would recommend this to a friendDidn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard this was a good streaming device; however, the one I ordered didn't work and I had to return it. Wound up buying a different brand.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Kreamer1, we appreciate you for sharing your feedback about your experience with the Chromecast with Google TV. We’re sorry to hear that it didn’t work well for you, and that you had to return it for a different device. We designed Chromecast devices with ease of setup and use, and we regret the inconvenience it has caused you. If ever you will decide to give it another try in the future, our dedicated team would be happy to help and guide you with using it effectively, and you’ll find us always available for your support concerns here: https://support.google.com/chromecast/gethelp