Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 11910380
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Good product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful technology. Works well once I figured out how to use it.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Sylvia, thanks for sharing your insights with our support team. It´s amazing to hear how helpful Chromecast with Google TV has been for you. We recommend checking out our help page for a more detailed guide of the features by visiting this link: https://support.google.com/chromecast/topic/10089023
If you encounter any difficulty, please feel free to contact our support team as well. We´re just a click away and we´d be happy to help you with your support needs by simply reaching out to us here: https://support.google.com/chromecast/gethelp
Good streaming stick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an upgrade for sons room and it works, but it doesn't work with all Google store apps.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Robert,
We appreciate your feedback. We know how cool it is to be able to get all of your favorite apps to work with Chromecast with Google TV.
Your feedback matters a lot to us as it helps us to improve our products and services. Should you have any further questions, we'd be happy to answer them if you can visit us here: https://support.google.com/chromecast/gethelp
Useless headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly paused to buffer and no way to fix it. I tried every guide online and factory reset did nothing. The only option left to try was buying a long Ethernet cable ($40) and running it across my house…..nah, I switched back to the Apple TV and upgraded to the new one and had ZERO issues. Saving that $40 and putting it towards the Apple TV without having to use an Ethernet….like this was just a giant headache and I’ll never recommend chromecast
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, SarahMae! We're sorry to hear about the persistent issues you faced with the Chromecast with Google TV. It's frustrating when a device doesn't meet expectations, especially when it comes to streaming interruptions like buffering. Your experience is important, and it helps potential buyers make informed decisions. It's unfortunate that the troubleshooting steps, including a factory reset, didn't resolve the problem. By choosing the right streaming device depends on individual needs and priorities. We wanted to know more about your concerns. Please don't hesitate to contact us again on the Google Help Center page here: https://support.google.com/googlenest/gethelp
Good addition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV companion. Has just about every streaming tv app. Can't wait for stadia's support.
I would recommend this to a friendSo so
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with This purchase. Maybe I have bad luck this time. Fire stick wo ks better.
No, I would not recommend this to a friendRemote stopped working 2 months after puchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchase this product because the Amazon firestick did not support HBO Max. After using the product I came to enjoy it. Unfortunately the remote has stopped working and will not come on. I purchased this product because I do not want have to control the Chromecast through my phone. Stopped working 2 months after purchase
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi TheDep,
Thanks for letting us know of the issue with your Chromecast with Google TV. We're sorry to hear your Voice Remote stopped working after such a short time.
We recommend resetting your Chromecast and Voice Remote to help fix the issue. You may follow the steps below to perform the reset.
With the Voice Remote:
- In the upper right of your TV screen, select your profile and then Settings .
- Select System and then About and then Factory Reset.
From the Chromecast device:
- While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
- When the LED light turns solid white, release the button and the Chromecast will then reset.
Your Chromecast with Google TV comes with a 1-year limited manufacturer warranty starting from the date of original purchase. Should you need further assistance, we'd be more than happy to help improve your experience if you can contact us here: https://support.google.com/chromecast/gethelp
Not ready for market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture bla bla doesn’t work very well otherwise. I’ll start a movie or series on ANY app (so it’s not the developer) and the audio will run while the frozen screen shows progress as if it was buffering. Bluetooth audio disconnects randomly or stays connected and makes no sound. I don’t know what else to say. This wasn’t ready for market
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi SadFace,
Thanks for letting us know of the issues you’re experiencing with your Chromecast with Google TV.
We recommend performing a factory reset on both the Chromecast and the Voice Remote to isolate any software issues.
To reset the Chromecast:
1. Go to Settings.
2. Select System.
3. Select About.
4. Select Factory reset (this is the third option on the About screen).
5. Select Factory reset again, then Erase everything to confirm.
To reset the Voice Remote:
1. Check that the batteries in the remote have remaining charges.
2. Remove the batteries from the remote.
3. Press and hold the Home button.
4. While holding the button, reinsert the batteries.
5. Hold the button while the LED light is solid.
6. When the light starts pulsing, release the button.
After performing the factory reset, you should be able to go through the regular setup process again.
We're always working to improve your experience. Should you still face the same issue, then we may need to take a closer look into the connection issues. Please feel free to contact us here: https://support.google.com/chromecast/gethelp
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to connect bluetooth speaker on this but didn't work. Which i feel bad.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Jeevan, thanks for your feedback. We're sorry for any frustration this issue has caused you. We recommend performing these troubleshooting steps and see if this will improve the experience.
- Reset the Bluetooth device. Turn off the Bluetooth speaker and then turn it back on. After the device is reset, ask them to try pairing again.
- Disconnect other Bluetooth devices. If you have other Bluetooth devices paired with your Chromecast with Google TV, have them disconnected.
- If your Bluetooth speaker connects to other devices, you may proceed with doing a factory data reset with your Chromecast with Google TV. To do the reset, see this step by step guide here: https://support.google.com/chromecast/answer/6254654
If the reset didn't work, you can reach out to our support team for additional assistance. Here's the link: https://support.google.com/chromecast/gethelp
Better than any built in smart hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, not as great as the nvidia shield but at less than half the price its well worth the value. Works better and more compatible than any built in tv software!
I would recommend this to a friendGood Product, highly suggest it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still getting use to the smart home, advances in technology and such but I'm happy with this and would highly recommend it for those that don't do everything through Amazon.
I would recommend this to a friendNot as good as the ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apart from the remote, the old chrome cast ultra was better. This has no ethernet plug in the power supply like the ultra, so you are forced to use wifi. As a result setup was a pain. The cord supplied between the power brick and the chrome cast is too short too, can't run it in a conduit so now I have an ugly wire hanging from the tv..
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast or efficient as roku interface , but it has google assistant so that's a plus
No, I would not recommend this to a friendI have a 75 inch samsung tv, the default apps are
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 75 inch samsung tv, the default apps are better than this product
I would recommend this to a friendBrand response from Google Team
Posted .Hi Hmad, thanks for leaving a review about your Chromecast with Google TV. We’re sorry to learn that the default apps are below your expectations.
Chromecast with Google TV has access to more than 6,500 apps that you can download directly from your device. You can check which apps are available on the Play Store at tv.google and learn how to install the apps here: https://support.google.com/googletv/answer/10050570
If you have any concerns around the performance and features of your Chromecast with Google TV, let us know here and we’d be happy to help: https://support.google.com/chromecast/gethelp
Too sensitive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too light and cheap plastic. Very sensitive it gets easily changed the buttons
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for taking the time to share your feedback with us. We are sorry to learn that Chromecast did not meet your expectations.
We're always working to improve our products and services, and your feedback goes a long way. If ever you need help, please feel free to contact our support team here: https://support.google.com/chromecast/gethelp
Better Than A FireStick or Roku
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Chromecast with Google TV is the best streaming device solution under $100. Get a similar quality an software experience of an Apple TV at a 1/3 of the price.
I would recommend this to a friendChromcast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this out but eneded up purchasing streaming service
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Brewzer, thanks for posting your feedback on your Chromecast with Google TV. We're sorry to learn that your experience with the device didn't meet your expectations when it comes to streaming or casting content to your TV. The Chromecast lets you cast or stream your favorite streaming apps but please be advised that some apps are subscription-based. If you have additional questions or need further assistance, please reach out to our support team by visiting our Google Help page here: https://support.google.com/chromecast/gethelp
Don't believe the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For all the hype, I'm disappointed. By the time I realized that some apps don't work at all (NBC sports) and some are very glitchy (Netflix), it was too late to return it. I've also grown to hate the cluttered recommendation UI, and if you turn it off you can't use search at all. Too expensive for just a casting receiver.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi,
Thank you for sharing your feedback. Sorry to hear of the app issues you’re experiencing with the Chromecast with Google TV. We value your experience and we’d like to help you out right away!
We'd like to learn more about your experience with your Chromecast device to figure out what may be causing the issue and help you in the best way possible. Please reach out to us and we'll do our best to improve your experience here: https://support.google.com/chromecast/gethelp
UI is nothing but ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just want a simple streaming device with a menu that consists of a few tiles for my favorite streaming apps. This thing is like 90% advertisements for content I will never watch. I usually don't mind Google/Android stuff, but paying $50 for them to shove ads in my face is absurd.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi guy1, for sharing your feedback. We understand how annoying ads can be. You can try managing your ads on your Chromecast with Google TV here:
Opt out of ads presentation:
- Go to Settings.
- Select Privacy.
- Select Ads.
- Select Opt out of ads presentation.
You can also visit this link for other ad options under “privacy”: https://support.google.com/chromecastkb/answer/10039221
If you need further assistance, you can always contact our support team here: https://support.google.com/chromecast/gethelp
Google Cast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen tends to freeze and mirroring must be rebooted. Could be associated wi-fi.
I would recommend this to a friendBrand response from Google Team
Posted .Hi GoogleChromeCast,
Thanks for your feedback. We're sorry to hear of the freezing issue you have with Chromecast with Google TV.
Your Chromecast with Google TV was designed to provide you with a smooth experience. We recommend trying out some helpful steps below:
- Ensure that your Chromecast is connected to your 5 GHz Wi-Fi network.
- Remove other connected devices on your Wi-Fi network and see if you will still encounter the same issue. Should you verify congestion, then we recommend contacting your internet service provider for resolution.
- We recommend a Wi-Fi network with 25 Mbps download speed that can ensure smooth 4K experience.
- If it does not work, you may try restarting your Chromecast by going to Settings > System > Restart.
- If it's still unresolved, perform a factory reset on the Chromecast with Google TV.
a. While the Chromecast is plugged into the TV, hold down the button on the Chromecast device for at least 25 seconds or until the solid LED light turns into a flashing red light.
b. Once the LED light turns blinking white and the TV goes blank, release the button. The Chromecast device will begin the reboot sequence.
Should the issue persist, then we recommend reaching to our support team so we can better assist and improve your experience here:
https://support.google.com/chromecast/gethelp
Not my best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but it felt like the Home Screen was too dark with the black background and I could barely hear half of the stuff I’ve watched. My best choice would have to go with Roku or Apple TV 4K than Google
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, ElectronicPro. We're sorry to hear that your experience with the Chromecast with Google TV (4K) has been less than ideal. We want to learn more details about the issues you are experiencing and help improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp