Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 11910380
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was very good and worked right out of the box
I would recommend this to a friendNot that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I thought it would be. Thought I could get my At&T Now app on this device, not available. I still have to use my phone to cast. Needs more apps.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy, lots of buffering, hard to turn on, I don't know if the remote is the problem or the unit, but turning it on required pushing the on button twice then the home button, sometimes multiple times. We bought a firestick, no buffering, turns on first time every time and I can control my tv, receiver and firestick with the remote. Get the firestick.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Fred, thanks for sharing your feedback with us. We're sorry for any frustration this issue has caused you. When an app buffers, keeps on loading or becomes laggy, clearing the app cache might help you fix the issue. See this step by step guide here:
- From the Google TV home screen, in the top right, go to the user profile icon and select Settings.
- Select Apps and choose the app you're having trouble with.
- If you can't find it, select See all apps.
- Select Clear cache and then Ok.
- If clearing the app cache didn't work, you can try to reset your Chromecast with Google TV by following this step by step guide here: https://support.google.com/chromecast/answer/6254654
If the reset still did not work, we'd like to take a look at your Chromecast with Google TV and help you as best as we can. Please reach out to our support team here: https://support.google.com/chromecast/gethelp
Won’t work for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to get this to work since we got it. Setup seemed really simple but after I finish the setup it says it’s not connected to the same network as my tv and it is. There’s only one network they can connect to. No matter what we’ve done we cannot get it to work. I only bought it so we could cast the oculus to the tv so everyone could see what the vr is playing. So it’s still sitting here not being used.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Shoppingnurse, thank you for sharing your review. We're sorry to hear that you're experiencing some connectivity issues when setting up your Chromecast with Google TV. We'd like to take a better look at your device and investigate the cause of the issue. Please contact our support specialists on our Google Help page so we can help find a resolution to your concern and start enjoying your Chromecast. You can reach our help page here: https://support.google.com/chromecast/gethelp
A waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of junk. Hulu app would never work right. Volume level would vary depending on app. Dies a week after last return date. Not to mention the horribly small size of remote.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there! Thanks for sharing your feedback about the remote size, we want to let you know it is designed to fit in different hand sizes, we're always looking for ways to improve — We suggest unlink and relink your Hulu account from the Google Home app. Once done, reboot your Nest Hub then try to launch Hulu again. If it's still the same, please proceed with resetting your Google Nest Hub by pressing and holding both volume buttons together, at the back of the Nest Hub, for about 10 seconds. You'll hear your Google Assistant confirm that it's resetting your device. We hope this works for you!
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Today I hated this product. I restarted my modem. I restarted my iPhone several times. I unplugged the product several times. My TV was not seeing Chrome cast over and over. So I could not watch YouTube. Eventually, it worked. I would not tell anyone to buy this. It’s too needy and requires lots of patience.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, don3. Thanks for sharing your feedback on Chromecast with Google TV (4K). We appreciate all your efforts, and we regret the inconvenience these issues have caused you. We understand how you feel about your experience. But if you come across the same issue, or for any other concerns about the Chromecast with Google TV, please visit the Google Chromecast Help Center or contact us through phone or chat for assistance: https://support.google.com/chromecast/gethelp
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the best streaming device out there right now!
I would recommend this to a friendDid not work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and neither one would connect to the internet. I have several other streaming devices and was told this was better. It was not. I would have to reconfigure my whole home network just to use these. FYI I have an AirPort Extreme base station with updated firmware. I took these back the next day.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Blknite904,
Thanks for your feedback. We're sorry to hear that you had to return your Chromecast with Google TV.
If you're willing, we recommend trying out a few troubleshooting steps on this page that may fix the connection issue with your Chromecast: https://support.google.com/chromecast/answer/10109908
We're hoping you will use our products again in the future. Should you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/chromecast/gethelp
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workssss greaatttt. This is just what I wanteddddd
I would recommend this to a friendstill the best discrete streaming option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only concern is that the remotes keep completely un-pairing, which has been a hassle.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can make my old Tv an very useful and new tv
I would recommend this to a friendPerfect multimedia player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works way better than many "smartTV". Great value.
I would recommend this to a friendGreat device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great media streamer and a good upgrade from the standard chrome cast. Better then Apple TV.
I would recommend this to a friendGoogle TV is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major upgrade from the older version. Google TV is a solid competitor to Apple TV and Roku.
I would recommend this to a friendLove the blue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromecast is great and the blue color is a nice touch. Even the batteries come in blue lol.
I would recommend this to a friendAnother horrible device from Google !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From all streaming devices like Fire TV 4k, Roku , Tivo 4k .... , "Cromecast with Google TV" has the worst remote control that made from extremely cheap plastic, extremely uncomfortable to use with not enough buttons . If you like Google home UI just buy Tivo 4K and install it there . Tivo 4k has the best remote and great 4k streaming and enough buttons to remap the way you like it . Google is extremely bad company . Be smart don't buy Google product.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the prime video app is not working on tbe device. It is the only app that doesn't work. Other than that the device is great.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi John,
We appreciate your feedback. We understand that you’re having a frustrating experience with the Prime Video app on your Chromecast with Google TV and we’re here to help.
Although Prime Video is a partnered app, and is compatible with Chromecast with Google TV, it may still encounter some glitches similar to the one you're experiencing. We recommend performing a factory data reset on both Chromecast and Voice Remote to see if it may be helpful with the issue you reported. Here are the steps:
With the Chromecast Voice Remote:
- In the upper right of your TV screen, select your profile and then Settings .
- Select System and then About and then Factory Reset.
From the Chromecast device:
- While the Chromecast is plugged into the TV and powered, press and hold the button on the back of the Chromecast. The LED will start blinking yellow.
- When the LED light turns solid white, release the button and the Chromecast will then reset.
If you continue to experience the same issue, please feel free to reach out to our technical support team so we can have a closer look at the issue and assist you better by visiting the Google Chromecast support page here: https://support.google.com/chromecast/gethelp
Back to the store it went….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t connect it, so I have no way of knowing if it is a good product.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi, RobertT! Thank you for sharing your feedback with us. We're sorry to hear that you're having trouble connecting your Chromecast with Google TV. We're here to help. We suggest following the steps on this help article for the complete requirements and set up process of your Chromecast device: https://support.google.com/chromecast/answer/10109990
You may also check this link if you still can't establish a Wi-Fi connection to your Chromecast: https://support.google.com/chromecast/answer/7566322
If you need assistance, feel free to contact our support team anytime and we'll be more than happy to help. Reach out to us here: https://support.google.com/googlenest/gethelp
GREAT PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The easiest way to find and view digital content and movies from a variety of providers.
I would recommend this to a friendJunk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow clunky and useless compared to fire stick. Worth about $25
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Wolfe40402. Thank you for sharing your concern about your Chromecast with Google TV (4K). It's important to us that we provide you with the best help possible and identify the cause of the issues you’re experiencing with your device. We suggest following the instructions on the link here that may help improve the performance of the device: https://support.google.com/googletv/answer/10070482
If the issue still persists, then we recommend reaching out to our team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp