Customer Ratings & Reviews
- Model:
- GA01919-US
- SKU:
- 11910380
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Never buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not easy to use and hard to find channels that I wanted.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Test. Thanks for sharing your feedback about the Chromecast with Google TV (4K), and it’s unfortunate to hear about your experience finding your favorite channels. We designed the Chromecast with Google TV (4K) with ease of use, and this is not the kind of experience we intended to share with you.
There are more than 10,000 partner apps that you can use on Google TV. You can visit tv.google to view which apps are available, and learn how to install the apps here: https://support.google.com/googletv/answer/10050570
Besides using the directional pad to search, the Voice Remote has built-in Google Assistant, so you can ask questions, look for music, shows, movies, and apps, and even control other smart devices with a quick voice command. Learn more on how to use the Google Assistant on the Chromecast Voice Remote here: https://support.google.com/chromecast/answer/10115165
For additional support, visit us at the following link and we’ll do our best to help: https://support.google.com/chromecast/gethelp
Chromecast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I purchased chromecast with Google TV Snow. We returned it as it did not work as advertised . It didn't load the app we needed. Very disappointing.
No, I would not recommend this to a friendLoses settings frequently - AVOID
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but much slower than Roku and it seems to lose its settings and have to be reset to factory settings and reconfigure. NOT a worthwhile buy at all!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there WindingDown, thanks for posting a review to let us know that you’re having issues with the performance of your Chromecast with Google TV. We understand how inconvenient it can be to reset and reconfigure your device when it loses your settings. Although we could be looking at a possible network issue, it would be best to reach out to our support team in the following link for further assistance: https://support.google.com/chromecast/gethelp
Nope. No good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely limited. Difficult setup. Need to make sure you’re not sharing your “life story” with them. Keep it simple. It’s a steaming device for fish sake.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you for bringing this issue to our attention. Chromecast with Google TV has access to the Google Play Store and all the Android TV apps and games you can find there. The new Chromecast with Google TV suggests new content based on your current viewing habits and aggregates content from different providers.
If you have further questions or need further assistance, you can always reach out to our support team here: https://support.google.com/chromecast/gethelp
Doesn't work as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. First one defective out the box and replacement was just as bad
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, JohnM. Thanks for the feedback. It’s unfortunate to hear about your experience with your Chromecast with Google TV (4K) along with the replacement. We can imagine your excitement to try its rich features, and we apologize for the inconvenience this issue could have caused. We’d like an opportunity to investigate your concern so we can help. Please get in touch with us anytime here: https://support.google.com/chromecast/gethelp
Crapcast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing SUCKS. The remote is tiny, it freezes the screen, skips over channels and constantly resets itself.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi TracyB, thanks for sharing your review. We're sorry to hear that your experience with Chromecast with Google TV was less than ideal when it comes to the remote and overall performance of the device. If you're willing to give it another go, we'd recommend that you reach out to our support team so we can help identify the cause and provide you with troubleshooting steps that may improve your experience. Please contact us on our Google Help page here: https://support.google.com/chromecast/gethelp
Does the job, most of it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son, good for me, him not so much, he couldn't connect his surround sound system to it
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Lrmdaddy76, thanks for sharing a review to let us know of your concerns with using the Chromecast with Google TV (4K). We hear your concern about your son being unable to connect his sound system, and we’d like to help. We’d like to investigate whether this issue is caused by the network, the Chromecast device, or other environmental factors. Please advise your son to get in touch with our support team anytime for services and assistance, here: https://support.google.com/chromecast/gethelp
Box incomplete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box was incomplete, no charger was inside. Unfortunately now I am abroad and it was impossible for me to return to claim due to the lack of the charger.
No, I would not recommend this to a friendGarbage compare to amazon stick
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Any streaming service 5.1 surround not working on sonos, plex live tv sound on and off, youtube sound disappear unless you restart app, dont waste your money!!!
No, I would not recommend this to a friendBroken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work out of the box - awful buying exeperience. Switched to the Amazon Firestick and never had any issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi bthebard, thanks for taking the time to update us about the issue on Chromecast with Google TV. We apologize for the negative experience you had and we're hoping you will give us another opportunity to give you a better experience. If you're willing to try, please do not hesitate to contact our support team so we can help check on your Chromecast with Google TV, and even help you set it up here: https://support.google.com/chromecast/gethelp
Sucks with soundbars
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio doesnt work with soundbars afyer 3 months. Soundbar working fine witj tv directly.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hello there, GauthamM. We're sorry for the inconvenience you're experiencing right now with Chromecast with Google TV (4K). We advise that you reboot the device as this may help fix the issue. If it still persists or if you've tried this step before then we recommend that you reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Particularly Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product came in on time and everything does work except the volume buttons. This is my second one that I purchased. Don’t have to return it again.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi,
Thanks for sharing your feedback. We can see how your experience with the Chromecast with Google TV was less than ideal. We'd like to know more about how the Chromecast was setup. There are steps for configuring on how to control the volume of your Chromecast:
1. Go to Settings.
2. Select Remotes and Accessories.
3. Select Set up Remote Buttons.
4. Select Volume Control.
And from there it will give you multiple options on how to control the volume. If you need further assistance you can reach out to us by visiting this link: https://support.google.com/chromecast/gethelp
chromecast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this as you actually have to download the station before you can decide if it is what you want. No good menu to see.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi FANCY, thanks for your insights. We´re sorry to hear about your disappointment with having to download your preferred station on Chromecast with Google TV.
Instead of installing your preferred station on Chromecast with Google TV, you may install the app on your mobile phone or tablet, and cast it by mirroring it on your TV so you can enjoy your content exactly as you see it on your mobile device—only bigger. To learn more, come visit this help article: https://support.google.com/chromecast/answer/6059461
For additional help, please feel free to contact our support team by visiting the Google Chromecast help page using this link: https://support.google.com/chromecast/gethelp
Excellent for Both Newbies and Techies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a cord cutter of almost 3 years, I have tried most every product for streaming...the previous Chromecast, AppleTV, Android TV box, and Roku. This Chromecast is by far the best of all of them. It's simple to use, it's easy to sideload apps, and with a USB-C hub, you can use a keyboard, mouse, and add storage. If you have YoutubeTV, the integrated guide is awesome! It's much more narrow than the guide in the YoutubeTV app, and it's always there without having to open the app. If you download Button Mapper from the Google Play, you can even remap the remote buttons (disclaimer: most buttons are free to remap, but some require a payment for the app). I use the free version without issue. The apps open flawlessly and just plain work. I've not experienced one issue with any of them. I have to say that while the AppleTV might be faster in terms of performance, the cost is nearly triple this Chromecast....and the AppleTV lacks the integration with YoutubeTV. Android TV boxes can't even compare with the Chromecast - they are laggy and buggy in comparison. In fact, I had bought an Android box recently and I returned it once I received this Chromecast. Finally, I bought this because I have both Peacock and HBO Max, and on Roku, HBO Max is still not available. Peacock did become available recently, but honestly, the Roku stick menu is just blah. The Chromecast interface is SO much nicer. If you want a bargain streamer with excellent performance and ease of setup and use, look no further.
I would recommend this to a friendBad postventa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 google tv and none of them worked youtube premium the 3 months free, it seemed very bad to me
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, thanks for posting your feedback on Chromecast with Google TV, and we’re sorry to hear that the 3-months free Youtube Premium didn’t work well. We’re hoping you can tell us more about your experience so we can learn how we can help improve it. Please visit us at your earliest convenience at: https://support.google.com/chromecast/gethelp
Good luck getting warranty service if it fails.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 3 months. Now the video goes crazy and it crashes. There is no way to contact Google for warranty support.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Ledfoot, thanks for posting your review and we're sorry to hear that your experience with our support has been disappointing. If you're willing, we'd recommend that you contact our support specialists with your Case ID so we can investigate the issue and help find a better resolution for you. You can reach us on our Google Help page here: https://support.google.com/chromecast/gethelp
Product not made to last more than 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to work after four months. I feel like I got scammed. This product came defective and nlw Bestbuy won't fix their wrongs.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Josh, thanks for taking the time to share some details of your issue with the Chromecast with Google TV. We’re sorry to learn that it failed after such a time, and that your retailer is unable to help. We’d like to learn more about what went wrong so we can figure out a way to help you best. Don’t hesitate to visit us anytime here: https://support.google.com/chromecast/gethelp
bad purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless piece of equipment, doesn't work well, and interfaces poorly. Wouldn't recommend , hard to install. suppoded to help streaming.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi,
Thanks for sharing your feedback with us. We're sorry to hear that Chromecast with Google TV didn't meet your expectations.
We'd love to learn more about your concern so we can provide you with the best possible options and improve your experience. Please feel free to reach out to us here: https://support.google.com/chromecast/gethelp
Geek squads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bet buy has some major problems. Make sure 2 triple chech shipment, promises, and boxes
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi WilliamH, thanks for sharing your feedback on Chromecast with Google TV (4K), and we’re sorry to hear you ran into these concerns. For any issues about your purchase, it would be best to contact your retailer. And if you come across any situation around the performance and functionality of the Chromecast, feel free to let us know and we’d be happy to help: https://support.google.com/chromecast/gethelp
Chromecast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is not compatible for Direct TV customers
No, I would not recommend this to a friend